Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$93K - $120K *

Engage with key customers to drive expansion and uncover business opportunities. Collaborate with cross-functional teams to lead complex deals, ensuring a robust pipeline while fostering executive rel...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that drives growth and excellence in a manufacturing firm by overseeing strategic leadership, sales initiatives, and operational efficiency while fostering a culture of innovation and acco...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Advance sales effectiveness by developing strategies, building relationships, and managing regional teams to achieve key targets in a dynamic, remote environment focused on customer needs and market t...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$164K - $305K *

Lead impactful consulting initiatives, driving client success across multiple engagements while ensuring high satisfaction and growth in revenue. Collaborate closely with teams to deliver exceptional...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$173K - $307K *

Grow your career with a strategic Product Director role, driving innovation and market success for small business and emerging middle market solutions. Collaborate across teams to enhance client value...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$173K - $307K *

Join a team that's redefining product strategy for growth in the North American small business and emerging middle market. Drive innovation, market development, and strategic initiatives to enhance cl...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $95K *

Drive operational excellence in warehouse and distribution services, enhancing performance and profitability. Collaborate with leadership to optimize safety, inventory accuracy, and service levels whi...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $95K *

Elevate operational efficiency by leading warehouse distribution efforts, driving performance, enhancing inventory accuracy, and partnering with the team to ensure safety, productivity, and exceptiona...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$140K - $170K *

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$172K - $257K *

Champion quality excellence in Data Solutions by leading strategy, governance, and continuous improvement initiatives across global teams to enhance product reliability and meet customer commitments a...

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$172K - $257K *

Lead the charge in defining and executing the Data Solutions quality strategy, driving excellence across programs and sites, fostering a culture of prevention and continuous improvement for optimal cu...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $130K *

Optimize HR strategy for distribution operations across multiple sites, unifying practices, enhancing leadership capabilities, and promoting a safety culture while driving engagement and workforce per...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive strategic HR leadership across multiple distribution centers, ensuring consistent execution of HR initiatives, safety culture, and workforce performance while partnering with site leaders to enh...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$233K - $303K *

Provide strategic leadership for quality operations across a global CDMO network, ensuring compliance with GxP regulations and internal standards. Drive quality initiatives, collaborate cross-function...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Lead regional sales initiatives, driving marketing and customer engagement across multiple channels while overseeing operational performance. Collaborate with cross-functional teams to achieve sales g...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $100K *

Optimize facility operations in a fast-paced manufacturing environment. Lead a dedicated team, ensuring safety, compliance, and equipment reliability while managing projects and preventive maintenance...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $160K *

Drive sales excellence by leading a dynamic team, fostering growth, and strategically managing profitability across diverse channels. Leverage insights to shape a strong sales plan and ensure top-tier...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$72K - $93K *

Transform customer operations through expert installation, troubleshooting, and maintenance of Delkor equipment. Collaborate closely with clients, ensuring optimal performance and reliability. Elevate...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Shape the future of inspection operations by leading teams in delivering safe, high-quality services. Manage resources, ensure compliance, support business growth, and cultivate strong client relation...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Develop innovative logistics automation strategies while leading a multi-regional engineering team. Oversee complex projects from concept to deployment, ensuring quality standards and enhancing materi...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$215K - $230K *

Champion clinical supply chain excellence by leading integrated strategies for global oncology trials, ensuring reliable, seamless product supply across diverse programs and managing complex operation...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $200K *

Grow your career with a dynamic team that drives packaging solutions, enhances customer relationships, and captures market growth through strategic sales initiatives and collaboration across departmen...

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's shaping the national purchasing strategy to enhance efficiency and drive cost effectiveness across the supply chain. Oversee competitive bidding processes and contract negotiations...

6 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$125K - $150K *

Lead the charge in shaping labor relations strategies nationwide while mentoring a high-performing team and ensuring compliance with over 120 union agreements to drive organizational alignment and suc...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.