Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$130K - $180K *
Grow transformational global IT strategies to enhance operational efficiency, ensuring robust cybersecurity, sustainable infrastructure, and effective enterprise applications that align with business...
2 days ago
$104K - $130K *
Create and optimize a transformative visitor experience strategy that fosters engagement, aligns with enrollment goals, and showcases the institution's strengths while managing a team of ambassadors a...
1 week ago
Head, Field Operations & Performance
$100K - $130K *
Shape the future of field operations by leading service delivery activities, ensuring high-quality execution and customer satisfaction through an optimized, distributed workforce across multiple terri...
Today
$130K - $160K *
Shape the future of enterprise transformation! Lead the technical delivery for a major program, guiding architecture, integrations, data migration, and QA to ensure scalable solutions across 20+ entit...
Yesterday
$102K - $138K *
Lead the charge in transforming production operations, inspiring teams, and driving improvement. Empower a culture of operational excellence and continuous growth while strategically managing results...
Today
$115K - $183K *
Lead transformative HR operations by overseeing a high-performing shared services organization, enhancing team engagement, and driving efficiency through strategic initiatives and technology integrati...
1 week ago
$140K - $150K *
Drive enterprise-level partnerships, optimizing multi-million-dollar revenue through strategic account management and C-suite engagement, while leading cross-functional teams and complex deal cycles i...
3 weeks ago
Associate Director, Transformation Program Management
$143K - $286K *
Shape the future of transformation in the HVAC sector by leading a dynamic PMO, overseeing enterprise initiatives while fostering collaboration and driving strategic goals across multiple operating co...
1 week ago
Associate Director, Transformation Program Management
$143K - $286K *
Shape the future of transformation through dynamic program management and leadership. Oversee enterprise initiatives, drive strategic alignment, and foster innovation to enhance organizational effecti...
1 week ago
Executive Customer Dining Manager
$80K - $90K *
Lead front-of-house operations in a premier dining environment, driving team performance and guest satisfaction. Oversee service quality, financial performance, and staff development to ensure excepti...
Yesterday
$80K - $85K *
Optimize service delivery operations while ensuring the highest safety standards. Lead, train, and develop a team of drivers to enhance customer satisfaction and drive sales growth effectively through...
Reposted 2 weeks ago
$90K - $120K *
Unlock potential by overseeing plant operations to drive production efficiency, quality, and compliance in a dynamic manufacturing environment. Lead teams, manage budgets, and enhance processes to ach...
3 weeks ago
Home Health Director of Healthcare Services - RN
$100K - $120K *
Oversee delivery of clinical services in a supportive environment, managing teams to ensure high-quality patient care while enhancing operational efficiency and compliance with healthcare regulations...
Reposted yesterday
Home Health Director of Healthcare Services - RN
$100K - $120K *
Empower exceptional healthcare delivery by leading a dynamic team of clinicians and caregivers. Oversee patient care, staff management, and compliance to foster a collaborative environment focused on...
Reposted yesterday
Sr Manager of Revenue Operations
$120K - $145K *
Drive revenue growth by optimizing alignment across Finance, Sales, and Marketing. Provide critical operational support, enhance sales effectiveness, and minimize inefficiencies throughout the custome...
3 weeks ago
$137K - $234K *
Join a dynamic team as you lead accounting operations, mentoring staff, ensuring GAAP compliance, and enhancing financial reporting. Drive continuous improvement and support strategic planning in a fa...
1 week ago
$100K - $130K *
Lead the development of a comprehensive Employee Relations strategy, fostering a fair and inclusive workplace. Drive operational excellence and enhance employee engagement through collaboration, inves...
4 weeks ago
Director of Professional Services
$95K - $105K *
Transform branch operations by leading a dynamic team, driving growth strategies, and ensuring compliance while enhancing patient care and satisfaction in a collaborative environment...
Today
Assistant General Manager (Distribution Center)
$75K - $95K *
Empower your career by driving operational excellence and ensuring policy compliance. Lead teams to deliver on metrics and enhance performance through strategic initiatives while fostering a culture o...
3 weeks ago
$100K - $130K *
Lead the charge in maximizing vendor value and performance throughout the vendor lifecycle. Collaborate with stakeholders to ensure technology partners align with strategic objectives and contractual...
4 weeks ago
$100K - $130K *
Join us to optimize vendor performance and governance across the technology landscape. You'll collaborate with leadership to ensure contractual commitments, enhance vendor value, and drive strategic t...
4 weeks ago
Director, Client Services & Security Operations (Guardteck)
$90K - $120K *
Lead a dynamic team focused on enhancing client relationships and operational excellence. Drive strategic initiatives to improve service delivery and engage clients effectively while maintaining accou...
Reposted today
Director, Data Governance and Enablement
$120K - $150K *
Lead the charge in establishing a robust data governance framework, ensuring quality, security, and compliance of enterprise data. Drive initiatives that enhance data literacy across the organization...
3 weeks ago
$110K - $160K *
Lead cross-functional teams to deliver innovative marketing solutions, managing client relationships, budgets, and program performance to drive brand growth and impact in a collaborative environment...
3 weeks ago
$120K - $180K *
Shape the future of global supply chain by leading complex 4PL programs. Oversee a diverse team, ensuring successful execution and client satisfaction across all operations, governance structures, and...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.