Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Data Governance and Enablement
$120K - $150K *
Lead the charge in establishing a robust data governance framework, ensuring quality, security, and compliance of enterprise data. Drive initiatives that enhance data literacy across the organization...
3 weeks ago
$110K - $160K *
Lead cross-functional teams to deliver innovative marketing solutions, managing client relationships, budgets, and program performance to drive brand growth and impact in a collaborative environment...
3 weeks ago
$150K - $200K *
Join a team that drives operational excellence and profitability. Lead strategy execution, market development, and talent growth in our business unit, ensuring alignment and success across all project...
2 weeks ago
Senior Director, Corporate Programs
$130K - $160K *
Deliver comprehensive leadership for Independent Review Organization operations, overseeing management and compliance while driving strategic initiatives across federal, state, and private healthcare...
3 weeks ago
$120K - $140K *
Pioneer a role in technology sales, driving growth through strategic solution selling, account management, and prospecting within a hybrid work environment. Engage with customers to deliver tailored s...
3 weeks ago
Senior Director, Global Logistics
$200K - $250K *
Accelerate your career by leading global logistics strategy and operations. Oversee a high-performing team to drive efficiency and innovation across supply chain functions, while ensuring compliance w...
2 weeks ago
Director - ERP Delivery & Operations (FICO)
$120K - $150K *
Champion reliable and compliant ERP systems, while leading a high-performing global IT team. Shape finance operations by enhancing SAP landscape and driving continuous improvement in alignment with bu...
2 weeks ago
$75K - $95K *
Lead and transform multi-site operations in the DMV region, ensuring excellence in service delivery, team performance, and client satisfaction while maintaining safety and compliance across diverse re...
2 weeks ago
Director, Global Safety & Security
$100K - $130K *
Lead the charge in developing and implementing global security strategies to enhance safety and operations across all locations, ensuring robust risk management and compliance frameworks are in place...
2 days ago
$204K - $255K *
Elevate our solutions marketing efforts by leading strategy, crafting impactful narratives, and driving awareness of cross-portfolio offerings in energy, mobility, and digital sectors to showcase inno...
3 weeks ago
Product Delivery Operations Manager
$141K - $211K *
Innovate and shape the future of product delivery operations, ensuring excellence and strategic alignment across teams to enhance customer outcomes in a technology-driven environment...
4 weeks ago
Director of Sales, OEM/Prime Partners
$115K - $145K *
Develop strategic B2B sales initiatives, manage OEM relationships, and drive revenue growth in unmanned systems, leveraging technical expertise and strong partnerships to secure Silvus technology in c...
2 weeks ago
$90K - $120K *
Transform product categories through strategic sourcing, vendor partnerships, and innovative product development. Lead cross-functional teams to enhance profitability and market presence while coachin...
1 week ago
$90K - $120K *
Drive product innovation and vendor partnerships while enhancing profitability and market relevance. Collaborate with cross-functional teams to elevate product quality and support a thriving work envi...
1 week ago
$90K - $120K *
Lead the strategic sourcing and product development process, driving profitability and quality while fostering strong vendor partnerships and coaching a dedicated team. Shape marketing strategies to a...
1 week ago
Senior Director - Patient Financial Services
$150K - $180K *
Oversee the full spectrum of Patient Financial Services, leading departments to enhance revenue cycle efficiency, optimize processes, and ensure compliance while delivering top-tier service and strate...
2 weeks ago
$90K - $120K *
Drive product innovation by selecting vendors and fostering partnerships. Lead negotiations and enhance market strategies while coaching a dedicated team, ensuring profitability and high-quality produ...
1 week ago
$90K - $120K *
Lead product sourcing and vendor partnerships while driving innovation and profitability within your category. Collaborate with cross-functional teams, coach talent, and impact market strategies. Elev...
1 week ago
Head of Business Development, OMS NORAM (US & Canada)
$141K - $189K *
Join a team that orchestrates business development efforts across the Americas. Drive strategic leadership in managing sales pipelines, enhancing customer engagement, and executing effective marketing...
Reposted 2 weeks ago
Director, Chief of Staff - Sales & Client Management
$153K - $193K *
Collaborate with leadership to drive strategic initiatives and operational excellence. Leverage analytical skills and executive communication to align priorities and foster cross-functional relationsh...
2 weeks ago
Director, Marketing - Personal Insurance
$109K - $180K *
Execute impactful marketing strategies by developing integrated campaigns that drive profitable growth, collaborating across teams to align business objectives, and leveraging industry insights for co...
1 week ago
$90K - $120K *
Lead statewide small business support initiatives by overseeing regional teams, enhancing partnerships, and guiding operational processes in a senior leadership role contributing to entrepreneurial gr...
3 weeks ago
Sr Manager, Dallas Service Sales & Ops
$100K - $130K *
Transform service operations by leading a dynamic team, driving sales growth, and enhancing customer satisfaction, all while ensuring safety and optimizing processes within a high-paced environment...
1 week ago
Director, Logistics and Trade Compliance
$121K - $190K *
Transform global logistics and trade compliance strategies, ensuring cost-effective operations and regulatory adherence while leading a team dedicated to excellence in the supply chain...
1 week ago
$103K - $138K *
Join us to drive cross-functional projects in manufacturing digital radiography systems. This key role involves leading teams from engineering to operations, ensuring timely delivery while maintaining...
4 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.