Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Lead the charge in establishing a robust data governance framework, ensuring quality, security, and compliance of enterprise data. Drive initiatives that enhance data literacy across the organization...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $160K *

Lead cross-functional teams to deliver innovative marketing solutions, managing client relationships, budgets, and program performance to drive brand growth and impact in a collaborative environment...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Join a team that drives operational excellence and profitability. Lead strategy execution, market development, and talent growth in our business unit, ensuring alignment and success across all project...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$130K - $160K *

Deliver comprehensive leadership for Independent Review Organization operations, overseeing management and compliance while driving strategic initiatives across federal, state, and private healthcare...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Pioneer a role in technology sales, driving growth through strategic solution selling, account management, and prospecting within a hybrid work environment. Engage with customers to deliver tailored s...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$200K - $250K *

Accelerate your career by leading global logistics strategy and operations. Oversee a high-performing team to drive efficiency and innovation across supply chain functions, while ensuring compliance w...

2 weeks ago

  •   15+ years exp.  •   Transportation

$120K - $150K *

Champion reliable and compliant ERP systems, while leading a high-performing global IT team. Shape finance operations by enhancing SAP landscape and driving continuous improvement in alignment with bu...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Lead and transform multi-site operations in the DMV region, ensuring excellence in service delivery, team performance, and client satisfaction while maintaining safety and compliance across diverse re...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Lead the charge in developing and implementing global security strategies to enhance safety and operations across all locations, ensuring robust risk management and compliance frameworks are in place...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$204K - $255K *

Elevate our solutions marketing efforts by leading strategy, crafting impactful narratives, and driving awareness of cross-portfolio offerings in energy, mobility, and digital sectors to showcase inno...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$141K - $211K *

Innovate and shape the future of product delivery operations, ensuring excellence and strategic alignment across teams to enhance customer outcomes in a technology-driven environment...

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $145K *

Develop strategic B2B sales initiatives, manage OEM relationships, and drive revenue growth in unmanned systems, leveraging technical expertise and strong partnerships to secure Silvus technology in c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Transform product categories through strategic sourcing, vendor partnerships, and innovative product development. Lead cross-functional teams to enhance profitability and market presence while coachin...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Drive product innovation and vendor partnerships while enhancing profitability and market relevance. Collaborate with cross-functional teams to elevate product quality and support a thriving work envi...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead the strategic sourcing and product development process, driving profitability and quality while fostering strong vendor partnerships and coaching a dedicated team. Shape marketing strategies to a...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Oversee the full spectrum of Patient Financial Services, leading departments to enhance revenue cycle efficiency, optimize processes, and ensure compliance while delivering top-tier service and strate...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$90K - $120K *

Drive product innovation by selecting vendors and fostering partnerships. Lead negotiations and enhance market strategies while coaching a dedicated team, ensuring profitability and high-quality produ...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Lead product sourcing and vendor partnerships while driving innovation and profitability within your category. Collaborate with cross-functional teams, coach talent, and impact market strategies. Elev...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$141K - $189K *

Join a team that orchestrates business development efforts across the Americas. Drive strategic leadership in managing sales pipelines, enhancing customer engagement, and executing effective marketing...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$153K - $193K *

Collaborate with leadership to drive strategic initiatives and operational excellence. Leverage analytical skills and executive communication to align priorities and foster cross-functional relationsh...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$109K - $180K *

Execute impactful marketing strategies by developing integrated campaigns that drive profitable growth, collaborating across teams to align business objectives, and leveraging industry insights for co...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead statewide small business support initiatives by overseeing regional teams, enhancing partnerships, and guiding operational processes in a senior leadership role contributing to entrepreneurial gr...

3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Transform service operations by leading a dynamic team, driving sales growth, and enhancing customer satisfaction, all while ensuring safety and optimizing processes within a high-paced environment...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$121K - $190K *

Transform global logistics and trade compliance strategies, ensuring cost-effective operations and regulatory adherence while leading a team dedicated to excellence in the supply chain...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$103K - $138K *

Join us to drive cross-functional projects in manufacturing digital radiography systems. This key role involves leading teams from engineering to operations, ensuring timely delivery while maintaining...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.