Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Regional Senior Warehouse Director
$125K - $150K *
Champion regional warehouse excellence by overseeing operations, optimizing processes, and leading teams to achieve strategic goals. Drive innovation in logistics while ensuring top-tier service and e...
1 week ago
$110K - $130K *
Lead and optimize comprehensive supply chain and logistics operations nationwide, driving strategic partnerships, operational efficiency, and compliance to deliver cost-effective services to all stake...
2 weeks ago
$110K - $130K *
Drive efficient supply chain and logistics operations, fostering partnerships and optimizing processes across regions to ensure timely delivery and compliance while enhancing financial performance and...
2 weeks ago
$165K - $185K *
Drive the product development lifecycle, leading strategic initiatives and cross-functional teams to deliver AI-enabled solutions. Leverage financial analysis and market insights to achieve business g...
Today
$165K - $185K *
Shape product development strategies across the entire life cycle, leveraging AI tools to enhance project leadership and financial analysis, while driving growth and innovation through collaboration w...
Today
$150K - $180K *
Drive and innovate end-to-end supply chain strategies, optimizing procurement and logistics to enhance operational efficiency across multiple manufacturing facilities while ensuring cost-effective and...
5 days ago
Sales Director, Pharma Delivery Systems
$159K - $287K *
Drive growth and customer success by leading consultative sales for CDMO solutions in the pharma sector. Build executive-level relationships and deliver tailored manufacturing support from concept to...
1 week ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Elevate our telecom delivery leadership by managing a multi-tower portfolio, fostering client relationships, and driving strategic initiatives. Utilize your telecom expertise to oversee complex projec...
3 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Drive strategic delivery for a $55M+ telecom portfolio, leading modernization efforts and ensuring excellence across multiple engineering streams while fostering executive relationships for long-term...
Reposted 3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Champion strategic delivery excellence across multiple telecom initiatives, fostering high-quality outcomes while managing client relationships and operational risks. Drive innovation and growth in a...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Lead the charge in shaping strategic telecom client relationships while overseeing multi-tower delivery portfolios, driving innovation in systems engineering and operational excellence. Influence tech...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Empower telecommunication transformation as you lead multi-tower delivery portfolios, influence technology direction, and enhance client relationships. Shape strategic outcomes through robust operatio...
Reposted 3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Drive strategic delivery excellence across a $55M telecom portfolio, leading complex engineering programs while fostering client engagement and operational innovation. Elevate team performance and inf...
3 weeks ago
Senior Director, Delivery (Telecom)
$150K - $180K *
Engage as a strategic leader, directing a $55M+ telecom delivery portfolio while shaping technology direction and enhancing client relationships. Elevate operational excellence and drive innovation in...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Lead the charge in strategic delivery for a pivotal telecom account, managing a multimillion-dollar portfolio. Drive modernization efforts, foster executive relationships, and enhance operational exce...
3 weeks ago
Senior Director, Delivery (Telecom)
$160K - $200K *
Join a team that's shaping telecom delivery excellence. Lead a multi-tower portfolio, driving modernization and technology direction while collaborating with C-suite stakeholders for growth and strate...
3 weeks ago
Director, Transportation Sales
$150K - $205K *
Unlock potential by leading transportation sales efforts, developing strategies, and building a robust sales team to deliver integrated logistics solutions to clients while ensuring exceptional servic...
2 weeks ago
Director, Digital Customer Experience
$114K - $162K *
Drive innovation and enhance customer engagement by leading digital strategy and execution. Collaborate across teams to deliver impactful solutions that elevate customer experience and meet organizati...
Today
Director, Digital Customer Experience
$114K - $162K *
Lead digital transformation strategies to enhance user engagement and drive innovative solutions. Collaborate with cross-functional teams to boost customer and agent experiences while ensuring alignme...
Today
Director, Master Data and Inventory Mgmt
$110K - $130K *
Transform inventory management by ensuring data integrity and accuracy across a 46-location distribution network. Lead item taxonomy governance and inventory control to enhance service reliability and...
1 week ago
Sales Director - Warehouse Solutions
$110K - $130K *
Lead and execute sales strategies for warehouse solutions, driving growth, profitability, and performance while building strong customer relationships and fostering a high-performing sales team...
4 days ago
Sales Director - Warehouse Solutions
$110K - $130K *
Pioneer new growth as you lead the Warehouse Solutions sales strategy. Cultivate executive relationships, drive market share, and develop a high-performing team to ensure customer satisfaction and pro...
5 days ago
Sales Director - Warehouse Solutions
$110K - $130K *
Lead the sales strategy and performance for Warehouse Solutions. Drive growth, build strategic customer relationships, and foster a high-performing sales team while ensuring alignment with operations...
5 days ago
Sales Director - Warehouse Solutions
$110K - $130K *
Transform your sales leadership expertise by driving growth and shaping strategies for a thriving Warehouse Solutions division, while fostering high-performance teams and maximizing customer satisfact...
5 days ago
Director of Outbound Distribution
$100K - $120K *
Drive the evolution of outbound operations in a high-volume Fulfillment Center. Lead teams, optimize processes, and ensure efficiency while fostering a culture of quality, safety, and productivity to...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.