Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Drive high-impact CAPEX projects, overseeing multidisciplinary teams and managing a $250MM+ portfolio through all lifecycle phases, ensuring compliance and strategic alignment across engineering disci...

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Champion a results-oriented sales strategy while leading a dynamic team in the residential home building sector. Drive performance, cultivate relationships, and elevate customer experiences across mul...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $150K *

Transform your career by leading strategic purchasing initiatives, enhancing operational efficiency, and fostering partnerships that drive innovation and savings within a dynamic environment. Join us...

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$130K - $150K *

Pioneer quality creative delivery as you lead multimedia projects, managing teams and client relationships. Drive innovation while ensuring projects meet deadlines and budget, fostering a culture of e...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $150K *

Lead creative strategy and production for multimedia projects, ensuring exceptional standards and timely delivery. Collaborate with diverse teams and manage innovative solutions to elevate client sati...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $150K *

Drive creative excellence as a Production Director, collaborating with teams to deliver innovative multimedia solutions on time and within budget while leading and mentoring a talented creative workfo...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $150K *

Elevate the creative landscape of multimedia projects, overseeing their execution from concept to completion while managing a dynamic team and fostering strong partnerships to deliver exceptional qual...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Media

$148K - $204K *

Drive growth by leading a high-performing sales team, expanding market share, and fostering key customer relationships within strategic Data Center accounts to achieve revenue and profitability goals...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$148K - $204K *

Lead a high-performing sales team to drive growth in Data Center accounts. Define and implement regional strategies, oversee complex negotiations, and maintain executive relationships to enhance marke...

4 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$100K - $130K *

Provide strategic leadership and oversight to enhance service and operational efficiency, fostering collaboration across teams to ensure a seamless end-to-end experience while driving continuous impro...

Reposted today

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Elevate creative potential by leading talent negotiations and contract management in broadcast production, ensuring compliance and operational efficiency through collaboration with diverse teams for h...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Media

$250K - $300K *

Drive growth by leading a dynamic sales team in the investment banking sector. Manage diverse selling strategies targeting both large institutions and mid-market clients while shaping overall sales di...

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Join a team that's dedicated to driving growth in the Personal & Household Care markets by developing innovative sales strategies and building lasting customer relationships, while overseeing dynamic...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Contribute to growth by developing and executing sales strategies in the North American Personal & Household Care market, leveraging extensive industry experience to drive business development and inc...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Engage with major stakeholders in the Personal & Household Care markets to drive growth, develop strategic sales initiatives, and enhance customer relationships, contributing to sustainable revenue an...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Unlock growth in the Personal & Household Care market by developing and executing innovative sales strategies, building customer relationships, and leading business development efforts to expand North...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Shape strategic sales initiatives for the Personal & Household Care market, enhance customer relationships, and meet revenue objectives through innovative business development and effective team colla...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Help us advance our sales strategies in the Personal & Household Care market, driving revenue growth through customer engagement and the development of new business opportunities while collaborating w...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Advance business development for Personal & Household Care, leveraging extensive sales experience to enhance market strategies and expand client relationships, ultimately driving sustainable revenue g...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Grow sales and expand market presence by forging vital industry relationships, seizing new opportunities, and consistently achieving revenue targets through strategic customer engagement and effective...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $150K *

Join a team that's driving revenue by transforming customer engagement strategies. Lead initiatives that foster customer loyalty and create expansion opportunities through effective marketing campaign...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in field services, driving operational excellence and customer satisfaction while overseeing teams and P&L responsibilities. Strategically manage resources, innovate processes, and fos...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$85K - $110K *

Drive operational excellence as you manage a high-volume distribution center, leading a team of over 300 employees to optimize efficiency, accuracy, and customer satisfaction in a thriving environment...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$75K - $95K *

Lead day-to-day multi-site distribution operations, empowering a team of 300+ to achieve outstanding accuracy, safety, and performance while contributing to strategic planning and business initiatives...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $110K *

Drive efficiency and excellence as you manage a multi-site distribution center, leading a team of over 300 professionals to optimize performance, enhance customer service, and implement strategic init...

4 weeks ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.