Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Customer Relationship/Retention Marketing Director
$90K - $120K *
Pioneer customer loyalty initiatives, crafting strategies that enhance engagement and repeat business. Lead a dynamic team to optimize retention marketing through insightful data analysis and innovati...
2 days ago
$120K - $150K *
Lead the charge in transforming procurement strategies to drive enterprise technology investments, ensuring alignment with business goals, compliance, and long-term value while delivering operational...
3 weeks ago
$90K - $130K *
Lead dynamic sales initiatives to drive revenue growth and develop high-performing teams. Collaborate across departments to enhance customer relationships and operational effectiveness, while fosterin...
2 weeks ago
$120K - $150K *
Empower growth by spearheading innovative sales strategies in the CPG sector. Lead teams, strengthen customer relationships, and drive revenue expansion while navigating market trends and fostering co...
3 weeks ago
Director of Consulting Services Sales | Manufacturing
$163K - $277K *
Champion client relationships by leading technology consulting accounts, driving growth strategies, and mentoring high-performing teams to achieve revenue targets and strengthen executive partnerships...
3 weeks ago
Director Network Control Center, Amazon Customer Service, Amazon Customer Service
$237K - $321K *
Join a team that's transforming customer service operations by leveraging AI to enhance real-time network oversight, ensuring reliability, efficiency, and a seamless experience for millions of custome...
Reposted 6 days ago
$90K - $120K *
Join a team that's transforming healthcare through innovative sterile processing leadership. Drive operational excellence, establish strategic objectives, and enhance patient care by implementing best...
Yesterday
Director End to End Process- Business Transformation
$139K - $208K *
Tackle enterprise-wide business process design and harmonization to create scalable operating models that drive transformation and continuous improvement using SAP Signavio and best practices across m...
1 month ago
Director End to End Process- Business Transformation
$100K - $130K *
Transform the future of enterprise business processes by leading the design and governance of scalable, harmonized operations. Collaborate across brands to ensure seamless integration and continuous i...
1 month ago
Director End to End Process- Business Transformation
$139K - $208K *
Champion enterprise business process design and transformation, leading cross-functional teams in harmonizing processes for large-scale ERP initiatives, with a focus on retail and grocery industries...
1 month ago
$120K - $150K *
Champion the growth of a dynamic portfolio providing advanced networking, cybersecurity, and cryptographic solutions. Lead a skilled team to execute high-value programs that support critical national...
3 weeks ago
$159K - $175K *
Create a world-class marketing foundation from the ground up, driving strategy with data insights. Lead brand management, optimize web performance, and empower franchise growth in a dynamic startup en...
1 week ago
$159K - $175K *
Transform marketing strategies by synthesizing data to enhance brand presence, optimize web interactions, and empower franchise partners, while leading a team in a dynamic startup environment focused...
1 week ago
Director of Manufacturing, Indianapolis
$120K - $150K *
Reimagine manufacturing efficiency by leading a diverse team to innovate and scale dental restoration processes. Drive results through operational excellence, new product integration, and continuous t...
Reposted 2 weeks ago
$100K - $130K *
Lead the design and execution of innovative supply chain strategies, enhancing distribution efficiency and operational excellence. Collaborate across teams to drive continuous improvement and manage l...
3 weeks ago
$90K - $120K *
Manage the daily operations of a high-volume distribution center, leading a team of 700+ to enhance efficiency and ensure exceptional service and accuracy. Collaborate on strategic initiatives that dr...
1 week ago
$90K - $120K *
Engage in senior management to optimize operations across multiple warehouse sites. Lead a dedicated team of 700+ to ensure efficiency and enhance customer service in a high-volume distribution enviro...
1 week ago
$90K - $120K *
Join a team that's revolutionizing warehouse management! Oversee strategic operations in a high-volume distribution center and lead a dedicated workforce to maximize efficiency and ensure outstanding...
1 week ago
$90K - $120K *
Join a dynamic team to lead strategic operations in a high-volume distribution center, enhancing efficiency and customer service in a fast-paced environment while managing a workforce of over 700 dedi...
1 week ago
$90K - $120K *
Analyze complex warehouse operations and shape a high-performing team dedicated to delivering exceptional service. Lead strategic initiatives in a multi-site distribution environment to ensure accurac...
1 week ago
Director Supply Chain - Service Delivery
$149K - $214K *
Drive operational excellence in retail supply chain services with a focus on transformation and value creation. Lead global teams and initiatives to optimize processes and deliver measurable business...
1 week ago
$142K - $221K *
Lead the charge in optimizing fleet operations through strategic management and team development, ensuring safety and efficiency in all service equipment programs across North America while exceeding...
Yesterday
Conference Services Director - Corporate Dining
$75K - $87K *
Help us elevate the guest experience as you lead a team in a premier corporate dining environment, ensuring seamless service for executive clients while managing operations and fostering client engage...
1 week ago
$100K - $130K *
Lead the Construction Tech Services Department to ensure optimal customer satisfaction and operational efficiency. Drive strategic goals, foster team collaboration, and enhance testing methodologies w...
1 week ago
Senior Director of Warehousing
$180K - $210K *
Shape the future of warehousing operations for a $1B refrigerated foods platform. You will lead strategy, design, and optimization efforts while ensuring exceptional execution across North America...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.