Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$94K - $140K *

Engage with key digital partners to drive revenue growth through strategic relationships, innovation, and scalable programs that enhance customer acquisition and operational efficiency in the eCommerc...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$94K - $140K *

Grow your career with this strategic role, overseeing key partnerships and driving revenue through digital integrations in eCommerce and marketplace ecosystems. Manage executive relationships to enhan...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$94K - $140K *

Innovate partnerships by developing strategic relationships with online resellers and digital distributors. Drive revenue by leading digital integration initiatives and creating scalable programs that...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$400K - $450K *

Accelerate progress at a leading AI workflow company by leading and developing a high-performing enterprise sales team, driving complex sales processes, and exceeding strategic sales targets across No...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$400K - $450K *

Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in fostering a safety-oriented culture by developing, implementing, and managing comprehensive safety, health, and emergency preparedness programs, while ensuring compliance with regul...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$152K - $266K *

Join us to drive strategic customer programs in semiconductor product management, leading cross-functional teams to ensure timely delivery and execution of technical commitments while maintaining stro...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$152K - $266K *

Transform customer engagement through strategic leadership in semiconductor programs. Oversee end-to-end management, ensuring timely deliverables and alignment across teams while fostering strong part...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$152K - $266K *

Drive customer program success by leading strategic initiatives across multiple functions, ensuring timely delivery of technical and operational commitments. Build partnerships with stakeholders to en...

1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive logistical excellence by leading a high-performing team, optimizing distribution strategies across the Americas, and ensuring compliance and operational efficiency to enhance customer satisfacti...

6 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Elevate your career by leading a dynamic Eastern Canada Customer Care team, driving customer retention, engagement, and growth while building executive relationships and optimizing service delivery ac...

Montreal, QCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$170K - $200K *

Lead the charge in transforming logistics operations across North America, enhancing efficiency and customer satisfaction. Drive automation, team performance, and strategic partnerships to build a sca...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$85K - $100K *

Reimagine service excellence by leading our dedicated team to enhance customer satisfaction and operational efficiency while managing day-to-day service department operations...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$155K - $175K *

Unlock potential by driving account growth and partnership strength with key clients, leveraging your commerce expertise to provide strategic insights and solutions that align with their business goal...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$155K - $175K *

Accelerate client growth and develop strategic partnerships by leveraging deep industry insights and managing key relationships at executive levels to drive transformational outcomes for a select port...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$160K - $190K *

Shape the future of cell and gene therapy by leading regulatory CMC strategies, overseeing global compliance, and providing expert guidance throughout product development stages. Collaborate with cros...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Drive the global regulatory CMC strategy and execution for cell and gene therapies, ensuring compliance and effective submissions throughout all development phases. Collaborate cross-functionally to g...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $100K *

Transform the dining experience by leading and optimizing food service operations. Drive financial performance, ensure compliance, and enhance client relationships while mentoring a dedicated team and...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $100K *

Oversee and innovate dining solutions while leading teams to enhance service quality and customer satisfaction. Shape operational excellence through financial management and effective client relations...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$92K - $95K *

Lead the charge in exceptional corporate dining operations, overseeing culinary and hospitality excellence for a high-profile clientele. Drive team performance, manage budgets, and ensure compliance w...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $95K *

Champion outstanding dining experiences by leading a dynamic team to deliver exceptional service, manage operations, and innovate diverse menu offerings, ensuring customer satisfaction and operational...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$88K - $90K *

Lead a dynamic team to elevate dining experiences, driving innovation in food service operations. Oversee daily activities, ensure quality, and enhance customer satisfaction through effective manageme...

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $85K *

Lead and shape the future of dining solutions by developing operational strategies and enhancing customer experiences while ensuring safety, sanitation, and budget compliance in a dynamic food service...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $85K *

Join a dynamic team that leads food service operations, fosters client relationships, and drives financial performance while ensuring safety and quality standards are met in a fast-paced environment...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.