Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$148K - $201K *

Accelerate progress at the intersection of technology and business by leading cross-functional initiatives that enhance customer experience. Drive data accuracy and reporting for executive leadership...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$175K - $195K *

Unlock potential by leading SEO strategies, driving organic traffic growth, and enhancing digital visibility for an e-commerce platform. Collaborate with a talented team while analyzing and optimizing...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Drive exceptional client service as a Service Experience Manager, overseeing a dynamic compliance team committed to operational excellence and high-quality business solutions across various compliance...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in delivering exceptional client service with a customer-focused compliance team. Drive operational excellence while fostering team development and productivity through strategic manag...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$278K - $382K *

Accelerate product innovation by driving ownership of a critical area within Data Security. Leverage strong technical skills and collaborate with cross-functional teams to deliver high-quality solutio...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Shape the future of executive engagements by managing high-level activities for senior government officials. Leverage your expertise to ensure precision and professionalism in a fast-paced environment...

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$114K - $153K *

Drive client success by leading complex projects, enhancing relationships, and ensuring quality project delivery while maximizing resources and aligning strategies to meet client needs and expectation...

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $135K *

Lead transformative media strategies that amplify executive presence and thought leadership across diverse industries. Drive innovative communications, ensure high-quality client delivery, and foster...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $135K *

Lead and transform media strategies for C-suite clients across diverse sectors, ensuring impactful thought leadership and visibility. Drive media excellence by leveraging B2B/B2C insights, strategic c...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $150K *

Accelerate strategic storytelling across corporate communications, enhancing media relations and mentoring teams. This role demands creativity and leadership in a fast-paced environment to drive impac...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $135K *

Architect impactful media strategies that elevate C-suite presence and drive executive visibility across diverse industries. Lead high-stake communications, mentor teams, and champion media excellence...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $150K *

Empower client success by leading strategic media initiatives that enhance C-suite visibility and drive impactful storytelling across diverse industries. Shape executive presence through comprehensive...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$160K - $200K *

Advance your career by leading client relationships and driving integrated digital strategies. Utilize your expertise to mentor teams, ensure project delivery, and enhance client satisfaction while ma...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Lead the charge in overseeing residential pool renovations, ensuring projects are completed on time, on budget, and to high standards. Serve as the primary contact for clients and coordinate with crew...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$190K - $250K *

Unlock potential by leading the US vertical product pod and custom analytics, driving innovation and strategic execution that aligns product delivery with business outcomes across multiple sectors...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Take ownership of optimizing our water treatment product portfolio, driving margin improvement and cost reduction. Collaborate with cross-functional teams in product management, marketing, and sales t...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$150K - $180K *

Lead strategic initiatives and cultivate executive relationships to drive growth and position the organization as a trusted partner, ensuring alignment with client goals and delivering bespoke solutio...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$190K - $220K *

Join a team that's shaping the future of supply chain operations for next-gen AI infrastructure. Lead governance initiatives, streamline processes, and drive performance across logistics and analytics...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$82K - $101K *

Drive engagement and excellence in customer experience through team leadership, strategic planning, and collaboration with key stakeholders. Cultivate a high-performance culture focused on delivering...

Calgary, ABIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$99K - $130K *

Champion client relationships by leading integrated teams to drive strategic business growth and enhance client outcomes in a dynamic environment focused on retirement solutions and product adoption...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $125K *

Lead commercial mortgage origination, driving profitability through strategic client relationships and in-depth market knowledge, ensuring compliance and quality throughout the loan lifecycle...

Toronto, ONIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$118K - $211K *

Elevate customer experience by leading innovative strategies for e-commerce, CRM, and AI integration. Collaborate with cross-functional teams to transform service into predictive partnerships, enhanci...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$165K - $253K *

Transform the Global Sales Organization by driving strategic initiatives, fostering cross-functional collaboration, and leveraging analytics to enhance scalability and efficiency, ultimately supportin...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$106K - $159K *

Champion the visual direction of dynamic marketing campaigns, ensuring brand integrity and excellence. Collaborate with creative teams to deliver compelling visual assets, fostering innovation and qua...

6 days ago

  •   5 - 7 years exp.  •   Media

$162K - $271K *

Lead the development and execution of strategic access marketing initiatives, collaborating with cross-functional teams to optimize patient access and affordability for LITFULO within the complex US h...

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.