Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$210K - $260K *

Lead the charge in delivering exceptional end user IT services across the US and UK. Develop and optimize scalable service models to enhance user experience, ensuring alignment with business goals and...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$92K - $142K *

Drive digital transformation by managing and delivering multiple product roadmaps, collaborating with cross-functional teams to shape strategy and ensure successful execution and adoption of digital s...

Toronto, ONIn-Person

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$96K - $138K *

Lead the charge in fostering operational excellence and strategic support as a vital administrative partner, enhancing productivity and collaboration within diverse teams, while managing key business...

6 days ago

  •   Less than 5 years exp.  •   Business Services

$157K - $240K *

Collaborate with Sales Solutions to expand Sales Navigator's impact. Consult and educate key accounts on usage, fostering relationships to drive strategic growth and enhance market strategies through...

6 days ago

  •   5 - 7 years exp.  •   Business Services

$190K - $220K *

Drive operational excellence and governance for a centralized supply chain organization supporting advanced AI infrastructure projects, enhancing visibility, compliance, and performance across the dep...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$190K - $220K *

Lead the development and governance of centralized supply chain operations for advanced infrastructure deployment, ensuring effective integration of stakeholders while enhancing operational performanc...

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$175K - $225K *

Lead the charge in managing complex, large-scale capital projects, ensuring timely delivery and operational alignment while fostering robust stakeholder collaboration across diverse industries...

Reposted yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$130K - $140K *

Lead the charge in crafting innovative, revenue-generating brand partnerships across diverse digital platforms, while collaborating with cross-functional teams to elevate audience engagement and align...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$185K - $212K *

Oversee the administration of IT systems and solutions, enhancing support, automation, and maintenance processes. Lead the Production Support team while ensuring system performance and capacity meet b...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$140K - $206K *

Shape the future of revenue growth by driving innovative initiatives that expand market presence and enhance customer experiences. Lead cross-functional teams to identify and launch new channels, unlo...

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $193K *

Analyze market dynamics and lead sales strategies for energy efficiency solutions. Drive customer engagement and performance across commercial, industrial, and municipal sectors to enhance the adoptio...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$170K - $185K *

Champion a high-performing team in delivering complex healthcare tech projects, ensuring on-time, within-scope execution, and fostering talent development while driving risk management and accountabil...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Empower product teams by coaching and guiding them in product-centered practices, enhancing skills in strategy, delivery, and stakeholder communication to drive successful outcomes across the organiza...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $250K *

Transform the mid-market landscape by fostering enduring client partnerships and driving growth through innovative cloud solutions while leveraging strong consulting skills and sales expertise to exce...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $199K *

Join a team that's redefining category management strategies to enhance brand presence in North America. Drive commercial growth by collaborating with cross-functional teams and establishing impactful...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $150K *

Champion client success by leading account teams across digital strategies, driving growth and performance for multiple campaigns. Collaborate cross-functionally while mentoring talent to enhance clie...

Reposted today

  •   8 - 10 years exp.  •   Media

$125K - $135K *

Join a team that's driving innovation in paid social strategy, leading a high-performing group to enhance client retention and growth while fostering employee development and mentoring in a dynamic, c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Media

$200K - $238K *

Optimize customer success by collaborating with enterprise clients to implement AI-driven solutions, ensuring measurable adoption and outstanding business outcomes while navigating complex transformat...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $177K *

Lead product vision and strategy, driving innovation and results through collaboration with cross-functional teams, ensuring impactful solutions that address customer needs and market demand while opt...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$281K - $392K *

Strategize and transform supply chain management within the rapidly expanding compute vertical. Collaborate with stakeholders to convert business demands into actionable plans, ensuring seamless execu...

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$113K - $188K *

Drive customer experience transformation by leading initiatives to enhance enterprise systems and streamline workflows, ensuring user needs are met while supporting data strategies and stakeholder eng...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$113K - $188K *

Transform customer experience for enterprise systems by leading modernization efforts, improving workflows, and enhancing user support for foreign assistance programs. Partner with stakeholders to imp...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$162K - $271K *

Pioneer cybersecurity excellence by leading compliance and risk strategies for mergers and acquisitions, ensuring secure integrations through collaboration and tailored guidance across digital technol...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$131K - $147K *

Transform strategic benefit configuration and claims operations through leadership, ensuring compliance, scalability, and exceptional client experiences across multiple systems while driving innovatio...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.