Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Sr. Director, IT and AI Transformation
$203K - $275K *
Launch innovative AI and automation solutions that revolutionize internal IT operations. Drive a high-impact transformation to enhance employee technology experiences and optimize business productivit...
2 days ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...
3 days ago
Product Manager, CX & Support Operations
$80K - $110K *
Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...
2 weeks ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Join a team that's driving growth in the Workday Healthcare sector by engaging new customers, expanding existing accounts, and delivering exceptional solutions built on expertise and strong client rel...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Join our dynamic team as you drive growth in the Workday Healthcare practice, acquiring new customers and enhancing client relationships through innovative digital solutions while achieving impactful...
1 week ago
Workday Healthcare - Senior Director - Market Driver
$215K - $275K *
Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...
1 week ago
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...
Reposted yesterday
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Drive the future of customer engagement by owning journey orchestration, shaping automated workflows, and integrating AI insights. Collaborate, simplify, and enhance cross-channel communication in a f...
Reposted yesterday
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Shape customer engagement through vision-driven orchestration, defining workflows, enhancing automation, and integrating AI techniques, ensuring cohesive and efficient communication across channels in...
Reposted yesterday
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Shape customer engagement by owning journey orchestration, enhancing workflow efficiency, and integrating AI to elevate user experiences. Lead product strategy for campaign automation, ensuring seamle...
Reposted yesterday
Director, People Business Partner
$226K - $335K *
Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...
2 days ago
Director, People Business Partner
$199K - $279K *
Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...
3 days ago
$161K - $269K *
Join our dynamic team to lead global treasury operations, ensuring liquidity, managing financial risks, and supporting strategic growth initiatives. Collaborate with senior leadership to optimize trea...
Yesterday
Senior Director, Product Engineering
$225K - $250K *
Drive engineering excellence across product portfolios, unifying delivery models and elevating team performance while ensuring high-quality, innovative product outcomes that meet evolving business str...
2 weeks ago
Principal Product Manager - Journey & Orchestration
$146K - $229K *
Shape the future of customer engagement through orchestration and automation. Lead complex workflows to enhance customer journeys with AI, multi-channel strategies, and a focus on seamless integration...
Reposted yesterday
Senior Manager, Customer Strategy
$153K - $217K *
Join a team that's crafting innovative customer strategies to drive profitable growth for emerging brands. Lead cross-functional initiatives, leverage data insights, and mentor your team while ensurin...
5 days ago
$150K - $180K *
Strategize tax operations across the Americas, driving compliance and efficiency. Collaborate with cross-functional teams to ensure tax insight informs business decisions. Lead innovation in tax proce...
Reposted 3 days ago
Senior Manager, Sales Operations — Americas
$160K - $185K *
Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...
2 weeks ago
$100K - $130K *
Transform product strategy and market development for a medical device portfolio, guiding innovation projects and commercial strategies that drive growth while collaborating with cross-functional team...
1 week ago
$130K - $155K *
Lead and deliver exceptional results by fostering high-performing teams and leveraging Agile methods to drive client success in multi-program environments. Partner closely with clients to identify nee...
2 weeks ago
New Products & Marketing Innovation Director
$150K - $266K *
Drive the paid marketing strategy for new DTC products, executing with autonomy and close collaboration. Your expertise will be crucial in scaling impactful campaigns across various channels to ensure...
3 weeks ago
$168K - $231K *
Accelerate your impact by leading a talented team to drive revenue growth through innovative sales strategies, complex deal management, and building enduring relationships with key enterprise clients...
3 weeks ago
$75K - $95K *
Tackle the complexities of warehouse operations by leading teams, optimizing processes, and implementing best practices to drive efficiency. Ensure smooth daily activities while fostering a culture of...
3 weeks ago
Program Manager, Sales Enablement
$97K - $143K *
Join a dynamic Project Management organization to lead the onboarding and training development for engineers, ensuring successful adoption of standards and training materials while collaborating with...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.