Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$203K - $275K *

Launch innovative AI and automation solutions that revolutionize internal IT operations. Drive a high-impact transformation to enhance employee technology experiences and optimize business productivit...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$215K - $275K *

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $110K *

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$215K - $275K *

Join a team that's driving growth in the Workday Healthcare sector by engaging new customers, expanding existing accounts, and delivering exceptional solutions built on expertise and strong client rel...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Join our dynamic team as you drive growth in the Workday Healthcare practice, acquiring new customers and enhancing client relationships through innovative digital solutions while achieving impactful...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$215K - $275K *

Accelerate progress at our Workday Healthcare practice by acquiring new clients and expanding accounts. Drive sales goals by leveraging expertise in Workday SaaS solutions, optimizing client relations...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$146K - $229K *

Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $229K *

Drive the future of customer engagement by owning journey orchestration, shaping automated workflows, and integrating AI insights. Collaborate, simplify, and enhance cross-channel communication in a f...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $229K *

Shape customer engagement through vision-driven orchestration, defining workflows, enhancing automation, and integrating AI techniques, ensuring cohesive and efficient communication across channels in...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$146K - $229K *

Shape customer engagement by owning journey orchestration, enhancing workflow efficiency, and integrating AI to elevate user experiences. Lead product strategy for campaign automation, ensuring seamle...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$226K - $335K *

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$199K - $279K *

Make your mark at a transformative organization by driving change, enhancing leadership development, and improving workforce experience while collaborating with senior leaders to align talent strategi...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$161K - $269K *

Join our dynamic team to lead global treasury operations, ensuring liquidity, managing financial risks, and supporting strategic growth initiatives. Collaborate with senior leadership to optimize trea...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$225K - $250K *

Drive engineering excellence across product portfolios, unifying delivery models and elevating team performance while ensuring high-quality, innovative product outcomes that meet evolving business str...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$146K - $229K *

Shape the future of customer engagement through orchestration and automation. Lead complex workflows to enhance customer journeys with AI, multi-channel strategies, and a focus on seamless integration...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $217K *

Join a team that's crafting innovative customer strategies to drive profitable growth for emerging brands. Lead cross-functional initiatives, leverage data insights, and mentor your team while ensurin...

5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Strategize tax operations across the Americas, driving compliance and efficiency. Collaborate with cross-functional teams to ensure tax insight informs business decisions. Lead innovation in tax proce...

Reposted 3 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$160K - $185K *

Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Transform product strategy and market development for a medical device portfolio, guiding innovation projects and commercial strategies that drive growth while collaborating with cross-functional team...

Mississauga, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $155K *

Lead and deliver exceptional results by fostering high-performing teams and leveraging Agile methods to drive client success in multi-program environments. Partner closely with clients to identify nee...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $266K *

Drive the paid marketing strategy for new DTC products, executing with autonomy and close collaboration. Your expertise will be crucial in scaling impactful campaigns across various channels to ensure...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$168K - $231K *

Accelerate your impact by leading a talented team to drive revenue growth through innovative sales strategies, complex deal management, and building enduring relationships with key enterprise clients...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Tackle the complexities of warehouse operations by leading teams, optimizing processes, and implementing best practices to drive efficiency. Ensure smooth daily activities while fostering a culture of...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$97K - $143K *

Join a dynamic Project Management organization to lead the onboarding and training development for engineers, ensuring successful adoption of standards and training materials while collaborating with...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.