Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$140K - $220K *

Pioneer innovative strategies and lead collaborative teams to deliver impactful creative solutions. Your expertise in experiential marketing will elevate agency work and forge strong client relationsh...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$270K - $310K *

Innovate with us to establish a dynamic global go-to-market enablement function that empowers teams across various roles, enhancing strategy, execution, and customer outcomes in a complex B2B technolo...

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$137K - $254K *

Elevate transformation initiatives by providing strategic oversight and leadership in change management, ensuring cohesive collaboration among teams for successful implementation across diverse busine...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$170K - $200K *

Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$120K - $160K *

Lead design compliance and quality assurance in large-scale construction projects, ensuring design intent is implemented effectively throughout the process while coordinating with stakeholders and sup...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$180K - $220K *

Elevate consumer experiences by leading strategic operations that integrate insights, technology, and performance. Drive comprehensive consumer engagement strategies and foster cross-functional collab...

Montreal, QCIn-Person

6 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$195K - $200K *

Unlock potential by leading HR strategy and operations, shaping organizational effectiveness, and driving talent initiatives. Serve as a trusted advisor to executives, ensuring strategic alignment and...

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$239K - $265K *

Accelerate progress at the forefront of autonomous vehicle support operations. Lead a dedicated team to develop robust solutions that enhance customer and partner experiences. Drive strategic initiati...

6 days ago

  •   8 - 10 years exp.  •   Transportation

$171K - $198K *

Drive the revolution of our Revenue Growth Management Product by leading design efforts, collaborating with cross-functional teams to create user-centric, data-rich experiences that empower commercial...

5 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Lead the charge in delivering technical discovery and insights to drive customer success. As a key player, you'll guide prospects through POCs, ensuring precise alignment between Mixpanel's capabiliti...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $231K *

Grow and manage relationships with SMB customers, driving renewals and ensuring satisfaction through effective communication and collaboration, all while achieving defined revenue targets in a thrivin...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$138K - $231K *

Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$180K - $220K *

Shape the future of brand strategy and creative direction, driving global recognition and storytelling excellence across all consumer touchpoints while leading a high-performing team in a dynamic envi...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$110K - $150K *

Champion the growth and success of content partner relationships by developing operational strategies that enhance efficiency, simplify processes, and maximize opportunities across a vast portfolio of...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$213K - $319K *

Take ownership of designing and managing a comprehensive global partner program, focusing on architecture, compliance, and performance while collaborating cross-functionally to align with business goa...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $180K *

Lead the charge in shaping a high-performing workplace by aligning global talent strategies with business growth. Collaborate with executives to drive engagement, retention, and organizational culture...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

Strategize and manage the digital product portfolio, directing enhancements across web, mobile, and CRM for optimal audience experiences while collaborating with stakeholders and agencies to deliver i...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$148K - $185K *

Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $120K *

Unlock potential by leading a portfolio of customer engagement applications, ensuring reliability, security, and alignment with operational priorities while managing staff, budgets, and technical inte...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $210K *

Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$165K - $196K *

Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$165K - $196K *

Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $155K *

Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.