Explore Director, Customer Engagement roles that pay $100,000 or more on Ladders. These senior leaders shape how organizations build lasting customer relationships, improve experiences, and turn engagement into business growth. Browse opportunities across industries and discover roles aligned with your leadership experience.
A Director of Customer Engagement develops strategies that help customers connect with a brand throughout their journey. Responsibilities may include leading customer experience and lifecycle programs, improving retention and loyalty, overseeing communication channels, and partnering with sales, marketing, product, and service teams. Directors often use customer research and performance data to identify opportunities and measure results.
Employers often seek leaders with experience in customer engagement, customer experience, marketing, customer success, or related fields. Useful strengths include strategic planning, team leadership, cross-functional collaboration, analytical decision-making, and clear communication. Familiarity with CRM platforms, customer data, lifecycle marketing, and experience measurement may also be valuable. Requirements vary by employer and industry.
Director-level customer engagement positions can be found in sectors such as technology, financial services, healthcare, retail, and business services. Compensation depends on factors including location, company size, industry, scope of responsibility, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore senior opportunities.
Search current Director, Customer Engagement openings and compare roles by responsibilities, qualifications, and workplace expectations. Create or update your profile to support your search for a leadership role that fits your expertise and career goals.
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Elevate growth by leading Wealth-specific programs, enhancing advisor capacity, and optimizing distribution strategies. Drive member engagement and sustainable growth through innovative practices and...
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Unlock potential by leading product strategy for customer onboarding and growth. Drive seamless experiences from initial engagement to retention, collaborating cross-functionally to enhance adoption a...
2 days ago
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Join a team that's redefining customer onboarding and growth strategies. Lead the development of seamless product experiences that enhance user engagement and drive adoption, ensuring customers realiz...
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Champion growth by leading a dynamic sales team, refining strategies, and driving customer acquisition in a fast-paced environment. Collaborate cross-functionally to exceed targets and foster a cultur...
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Unlock potential by leading client relationships and driving strategic measurement initiatives. Manage a diverse portfolio, ensuring retention and growth while guiding teams to deliver impactful marke...
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Director, Customer Energy Analytics & Insights – East
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Drive impactful energy solutions by bridging customer needs with analytical insights, ensuring feasibility and strategic alignment across logistics and manufacturing sectors. Collaborate with diverse...
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Lead the charge in optimizing complex client portfolios through strategic transaction management. Collaborate with cross-functional teams to execute high-impact real estate initiatives, ensuring align...
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Director, Lifecycle Marketing & Growth
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Director, Product & Technology Operations
$194K - $267K *
Lead the charge in building a cohesive Product & Technology Operational Excellence function, aligning cross-functional teams to enhance decision-making, streamline execution, and drive operational eff...
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Director, Product & Technology Operations
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Partner with us to enhance Product & Technology operational excellence by leading cross-functional teams toward strategic goals, improving decision-making, and driving quality in execution. Leverage c...
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Director, Product & Technology Operations
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Champion operational excellence by leading a multidisciplinary team, translating business priorities into actionable plans, and driving efficiency across Product and Technology through innovative prac...
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Senior Director, Supplier Relationship Management
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Director - Global Sales Strategy
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Shape the future of global sales strategy by leading initiatives that drive partner growth and sales enablement. Collaborate with cross-functional teams to optimize processes, enhance capabilities, an...
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Senior Director, Partner Programs, Enablement, and Operations
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3 days ago
What does a Director of Customer Engagement do?
A Director of Customer Engagement leads programs and strategies that strengthen customer relationships across the customer journey. The role may cover experience improvement, retention, loyalty, customer communications, and collaboration across teams.
What qualifications are common for Director, Customer Engagement jobs?
Employers commonly look for relevant leadership experience in customer experience, customer engagement, marketing, customer success, or a related area. Strategic, analytical, communication, and team leadership skills are often important; specific requirements vary by role.
What industries hire Directors of Customer Engagement?
Organizations in technology, financial services, healthcare, retail, and business services may hire customer engagement leaders. Opportunities and responsibilities vary by industry and company.
How much do Director, Customer Engagement jobs pay?
Pay varies based on factors such as location, industry, company size, responsibilities, and experience. Ladders features vetted professional jobs paying $100,000 or more.
Where can I find Director, Customer Engagement jobs paying $100K or more?
Search Ladders for Director, Customer Engagement openings. Ladders focuses on vetted professional roles with salaries of $100,000 or more.