Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$178K - $285K *

Partner with us to drive agency strategy, managing relationships, negotiations, and performance. Lead evaluation and optimization efforts to maximize ROI and ensure marketing objectives align with dyn...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Unlock growth by coordinating reseller recruitment, enhancing dealer training, and collaborating with sales teams across multiple regions to drive consistent and successful business development effort...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $200K *

Join a team that's redefining brand storytelling in luxury jewelry. Lead innovative campaigns and drive strategic marketing initiatives to elevate global awareness, enhance brand identity, and fuel gr...

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$165K - $185K *

Elevate security measures by leading hands-on reviews of applications, APIs, and cloud services, ensuring data integrity and compliance while collaborating with cross-functional teams to build secure...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$190K - $230K *

Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $200K *

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $186K *

Shape the growth of integrated revenue through strategic digital solutions, collaborating with sales teams to maximize opportunities and exceed revenue goals. Drive business development while educatin...

Today

  •   5 - 7 years exp.  •   Media

$224K - $336K *

Lead product marketing for a strategic portfolio, shaping messaging and go-to-market strategies. Inspire a team, influence product roadmaps, and position the company as a thought leader in B2C marketi...

3 days ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $175K *

Optimize your career by leading business systems strategy and operations. In this senior role, you'll guide a team, manage key integrations, and drive efficiency in alignment with company growth objec...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$73K - $132K *

Join a team that's focused on delivering immersive experiential marketing initiatives that elevate brand visibility through strategic sports and community programs, collaborating seamlessly with cross...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Unlock potential by leading customer service strategies that enhance satisfaction and optimize performance. This role focuses on driving efficiency through data analysis while ensuring adherence to se...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $185K *

Unlock potential by leading agile cross-functional teams in cloud migration projects, driving compliance and efficiency while managing critical dependencies and risks in a fast-paced engineering envir...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $185K *

Shape the future of cloud migration by leading agile teams, managing critical projects, and coordinating cross-functional efforts to enhance engineering capabilities and compliance within a dynamic, c...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Grow your career with a dynamic role managing client paid media programs, leading a team to innovate and implement strategic media plans across channels while driving agency growth and operational suc...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$181K - $332K *

Transform the narrative of enterprise AI by leading strategic communications that showcase the collaboration between humans and agents, defining the evolution of the Agentic Enterprise across various...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$181K - $332K *

Innovate the communications landscape by translating complex tech into a clear, compelling narrative. Collaborate with leadership and product teams to drive market recognition of AI agent capabilities...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$195K - $240K *

Pioneer operational excellence by leading transformative product strategies and cross-functional initiatives, empowering leaders to drive informed decision-making and enhance productivity within the p...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$145K - $165K *

Lead the charge in driving customer success through proactive governance, relationship management, and contract oversight, while collaborating across teams to ensure seamless service delivery and alig...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$134K - $201K *

Tackle exciting challenges as you build relationships with existing customers, drive strategic add-on business, and collaborate with internal teams to elevate customer satisfaction and retention in a...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$189K - $220K *

Join a team that's shaping the future of technology by aligning workforce strategy with business priorities, driving organizational design, and enhancing leadership capabilities to achieve operational...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$162K - $213K *

Transform the 5G landscape by shaping technical strategies and guiding innovative solutions for customers, while partnering with stakeholders to drive business success across Core, Cloud, RAN, OSS, BS...

Toronto, ONIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$303K - $382K *

Join us in leading a visionary team that defines the future of AI technology. As a strategic force, you will execute technical strategies, build strong relationships, and drive the success of innovati...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$303K - $382K *

Champion the future of technical sales leadership, guiding a team in delivering innovative solutions that meet complex customer needs while fostering strong relationships and driving strategic growth...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$303K - $382K *

Transform technology landscapes by leading a visionary sales engineering team. Engage with customers and internal stakeholders to develop strategies that solve complex challenges and drive market succ...

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Lead transformative analytics initiatives, driving data-driven decisions for Merchant and Loan portfolios. Collaborate with executives to optimize operations and establish predictive frameworks, shapi...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.