Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$140K - $220K *
Pioneer innovative strategies and lead collaborative teams to deliver impactful creative solutions. Your expertise in experiential marketing will elevate agency work and forge strong client relationsh...
4 weeks ago
Director, Go-to-Market Enablement
$270K - $310K *
Innovate with us to establish a dynamic global go-to-market enablement function that empowers teams across various roles, enhancing strategy, execution, and customer outcomes in a complex B2B technolo...
Reposted yesterday
Director, Change Management, CSA
$137K - $254K *
Elevate transformation initiatives by providing strategic oversight and leadership in change management, ensuring cohesive collaboration among teams for successful implementation across diverse busine...
3 weeks ago
$170K - $200K *
Lead the charge in shaping a high-impact Customer Success function. Oversee strategy, processes, and metrics to enhance customer retention and growth, ensuring scalability and revenue generation for t...
Today
$120K - $160K *
Lead design compliance and quality assurance in large-scale construction projects, ensuring design intent is implemented effectively throughout the process while coordinating with stakeholders and sup...
3 weeks ago
Sr. Director, Consumer Experience Strategy & Operations
$180K - $220K *
Elevate consumer experiences by leading strategic operations that integrate insights, technology, and performance. Drive comprehensive consumer engagement strategies and foster cross-functional collab...
6 days ago
$195K - $200K *
Unlock potential by leading HR strategy and operations, shaping organizational effectiveness, and driving talent initiatives. Serve as a trusted advisor to executives, ensuring strategic alignment and...
4 weeks ago
$239K - $265K *
Accelerate progress at the forefront of autonomous vehicle support operations. Lead a dedicated team to develop robust solutions that enhance customer and partner experiences. Drive strategic initiati...
6 days ago
Director, RGM Product Experience Design
$171K - $198K *
Drive the revolution of our Revenue Growth Management Product by leading design efforts, collaborating with cross-functional teams to create user-centric, data-rich experiences that empower commercial...
5 days ago
$110K - $130K *
Lead the charge in delivering technical discovery and insights to drive customer success. As a key player, you'll guide prospects through POCs, ensuring precise alignment between Mixpanel's capabiliti...
2 weeks ago
$110K - $130K *
Unlock potential by leading technical discovery and engaging prospects to assess business challenges. Bring expertise in data analytics and pre-sales strategy to foster impactful customer relationship...
2 weeks ago
Account Manager, North America SMB
$138K - $231K *
Grow and manage relationships with SMB customers, driving renewals and ensuring satisfaction through effective communication and collaboration, all while achieving defined revenue targets in a thrivin...
1 week ago
Account Manager, North America SMB
$138K - $231K *
Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...
1 week ago
Senior Director of Brand & Creative
$180K - $220K *
Shape the future of brand strategy and creative direction, driving global recognition and storytelling excellence across all consumer touchpoints while leading a high-performing team in a dynamic envi...
2 weeks ago
Director, Content Partner Management
$110K - $150K *
Champion the growth and success of content partner relationships by developing operational strategies that enhance efficiency, simplify processes, and maximize opportunities across a vast portfolio of...
3 weeks ago
$213K - $319K *
Take ownership of designing and managing a comprehensive global partner program, focusing on architecture, compliance, and performance while collaborating cross-functionally to align with business goa...
2 days ago
Director, People & Culture, Global
$170K - $180K *
Lead the charge in shaping a high-performing workplace by aligning global talent strategies with business growth. Collaborate with executives to drive engagement, retention, and organizational culture...
6 days ago
Director, Digital Product and Platforms
$150K - $200K *
Strategize and manage the digital product portfolio, directing enhancements across web, mobile, and CRM for optimal audience experiences while collaborating with stakeholders and agencies to deliver i...
1 week ago
Principal Product Manager - Customer Experience and AI
$148K - $185K *
Join us to shape the future of AI-driven marketing platforms. In this high-impact role, you'll oversee product strategies, lead teams through innovation, and champion customer value in a fast-paced, d...
1 week ago
Mgr CRM Systems (Customer Engagement)
$100K - $120K *
Unlock potential by leading a portfolio of customer engagement applications, ensuring reliability, security, and alignment with operational priorities while managing staff, budgets, and technical inte...
5 days ago
Senior Director, Platform Software Engineering - Remote
$160K - $200K *
Transform product vision and engineering for a dynamic platform that connects teams and AI, driving impactful user experiences. Shape strategy, lead development, and collaborate across disciplines to...
5 days ago
Senior Director - CPG Data, AI & Technology Consulting
$175K - $210K *
Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...
1 week ago
Director, Product Designer, Consumer Experience
$165K - $196K *
Shape industry-leading consumer experiences as you design and guide a high-performing team, translating complex product mechanics into engaging interfaces that enhance user satisfaction and drive busi...
Reposted 6 days ago
Director, Product Designer, Consumer Experience
$165K - $196K *
Shape exceptional consumer experiences by leading innovative design strategies that blend technology and user needs. Collaborate with cross-functional teams to elevate product quality, engage users, a...
Reposted 6 days ago
$135K - $155K *
Elevate your career by overseeing strategy and execution across commerce media and marketplace dynamics. As a key leader, you'll drive excellence, manage client relationships, and collaborate cross-fu...
3 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.