Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$130K - $216K *
Drive the success of technology modernization projects by leading all phases of the project lifecycle. Collaborate with stakeholders and technical teams to deliver solutions on time and within budget...
3 weeks ago
$130K - $216K *
Manage and lead complex technology projects from initiation to completion, ensuring timely delivery, budget adherence, and stakeholder alignment while driving technology modernization and data managem...
3 weeks ago
Departmental Planning & Technology Manager
$69K - $114K *
Transform data management within the Fire Department by leading technical teams, designing database solutions, and ensuring operational excellence through effective supervision and data analysis...
1 week ago
Unified Communications Manager
$128K - $173K *
Take ownership of Unified Communications operations, leading a 24x7 team to ensure top-notch telephony, video, and collaboration services. Drive operational excellence while overseeing incident respon...
3 weeks ago
Intranet and Digital Workplace Administrator - Information Technology - Dallas
$80K - $95K *
Elevate the digital workplace by architecting and managing collaborative web platforms. Lead the design and evolution of intranet, client portals, and dashboards, ensuring a seamless user experience a...
5 days ago
Database Management Analyst III
$120K - $130K *
Manage and innovate complex database environments by designing, implementing, and securing enterprise-level databases. Collaborate with technical teams to enhance operational efficiency, ensuring data...
4 weeks ago
$100K - $120K *
Manage all aspects of contract management, ensuring project alignment with organizational goals. Oversee staff, quality control, and risk management while coordinating with federal and contractor team...
2 weeks ago
$140K - $150K *
Lead the establishment of an in-house IT function, overseeing systems, security, and support. Manage endpoint and identity solutions while driving improvements in technology practices, documentation...
Reposted 3 weeks ago
$140K - $150K *
Lead the charge in building a robust in-house IT function, overseeing infrastructure, security, and service delivery while transitioning from outsourced management. Manage a growing team to ensure opt...
Reposted 3 weeks ago
$176K - $220K *
Lead the charge in optimizing IT portfolio and program management, enhancing project execution, and improving visibility into investments. Drive strategic governance and resource alignment to ensure s...
5 days ago
Senior Director, Enterprise Systems & AI Enablement
$150K - $200K *
Transform enterprise operations by leading AI and technology initiatives. Collaborate cross-functionally to modernize systems and drive efficiencies, delivering practical results that enhance producti...
3 weeks ago
$100K - $120K *
Support large-scale IT implementations by developing and maintaining an integrated project schedule. Coordinate activities across diverse teams, analyze schedule performance, and ensure alignment with...
2 weeks ago
Manager Mobile Solutions Technology
$100K - $120K *
Empower our mobile technology initiatives by defining and implementing next-gen solutions. Lead the roadmap development, enhance operational efficiencies, and manage cross-functional projects to drive...
2 days ago
IT Operations Manager - Internal Technology
$110K - $130K *
Lead the internal IT environment, enhance employee tech experience, manage Microsoft cloud platforms, and collaborate with stakeholders to drive operational excellence and project success. Hands-on le...
Reposted 2 weeks ago
$90K - $110K *
Lead the charge in implementing clinical engineering services for new customers, managing cross-functional teams, and ensuring seamless project execution while driving continuous improvement initiativ...
1 week ago
IT & DevOps Operations Manager
$120K - $145K *
Lead the charge in transforming IT & DevOps operations, unifying teams and enhancing service delivery. Drive strategic initiatives, manage budgets, and ensure compliance while fostering strong relatio...
Reposted yesterday
$110K - $130K *
Join as a Senior Systems Analyst to lead daily operations, enhance application performance, manage user access, and support modernization efforts. Collaborate with teams to resolve issues and execute...
3 weeks ago
Project Manager Information Technology (IT) Enterprise III
$158K - $214K *
Champion IT project management by coordinating complex systems to enhance operational efficiency and support critical cybersecurity initiatives while ensuring effective resource management and strateg...
3 weeks ago
$110K - $130K *
Grow your career with a strategic leadership role overseeing project delivery, resource allocation, and operational governance across multiple implementations to ensure customer success and high-perfo...
3 weeks ago
$76K - $115K *
Support a dynamic team by providing hands-on video conferencing and IT support across diverse environments, ensuring seamless operations for laptops, printers, and A/V systems while leveraging ITSM to...
Yesterday
$95K - $115K *
Unlock potential by leading technology implementation projects in warehouse management. Collaborate with stakeholders to enhance automation and robotics, ensuring successful delivery and process optim...
1 week ago
$100K - $120K *
Elevate project success by leading software implementations in a dynamic SaaS environment. Manage multiple projects, foster collaboration, and drive results while ensuring alignment with client expect...
1 week ago
$90K - $120K *
Elevate user experience by providing expert technical support for a COTS software solution, ensuring seamless operations and effective incident management while collaborating with diverse teams to enh...
2 weeks ago
$80K - $95K *
Champion project success by managing timelines, coordinating orders, and ensuring seamless communication between customers and shop personnel. Drive efficiency in equipment training and documentation...
5 days ago
$100K - $120K *
Join a dynamic team as you lead multi-geo programs, ensuring profitability and customer satisfaction while managing a diverse group of program managers and driving strategic initiatives for success...
2 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.