Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Manager Mobile Solutions Technology
$100K - $120K *
Empower our mobile technology initiatives by defining and implementing next-gen solutions. Lead the roadmap development, enhance operational efficiencies, and manage cross-functional projects to drive...
2 days ago
IT Operations Manager - Internal Technology
$110K - $130K *
Lead the internal IT environment, enhance employee tech experience, manage Microsoft cloud platforms, and collaborate with stakeholders to drive operational excellence and project success. Hands-on le...
Reposted 2 weeks ago
$90K - $110K *
Lead the charge in implementing clinical engineering services for new customers, managing cross-functional teams, and ensuring seamless project execution while driving continuous improvement initiativ...
1 week ago
IT & DevOps Operations Manager
$120K - $145K *
Lead the charge in transforming IT & DevOps operations, unifying teams and enhancing service delivery. Drive strategic initiatives, manage budgets, and ensure compliance while fostering strong relatio...
Reposted yesterday
$110K - $130K *
Join as a Senior Systems Analyst to lead daily operations, enhance application performance, manage user access, and support modernization efforts. Collaborate with teams to resolve issues and execute...
3 weeks ago
Project Manager Information Technology (IT) Enterprise III
$158K - $214K *
Champion IT project management by coordinating complex systems to enhance operational efficiency and support critical cybersecurity initiatives while ensuring effective resource management and strateg...
3 weeks ago
$110K - $130K *
Grow your career with a strategic leadership role overseeing project delivery, resource allocation, and operational governance across multiple implementations to ensure customer success and high-perfo...
3 weeks ago
$76K - $115K *
Support a dynamic team by providing hands-on video conferencing and IT support across diverse environments, ensuring seamless operations for laptops, printers, and A/V systems while leveraging ITSM to...
Yesterday
$95K - $115K *
Unlock potential by leading technology implementation projects in warehouse management. Collaborate with stakeholders to enhance automation and robotics, ensuring successful delivery and process optim...
1 week ago
$100K - $120K *
Elevate project success by leading software implementations in a dynamic SaaS environment. Manage multiple projects, foster collaboration, and drive results while ensuring alignment with client expect...
1 week ago
$90K - $120K *
Elevate user experience by providing expert technical support for a COTS software solution, ensuring seamless operations and effective incident management while collaborating with diverse teams to enh...
2 weeks ago
$80K - $95K *
Champion project success by managing timelines, coordinating orders, and ensuring seamless communication between customers and shop personnel. Drive efficiency in equipment training and documentation...
5 days ago
$100K - $120K *
Join a dynamic team as you lead multi-geo programs, ensuring profitability and customer satisfaction while managing a diverse group of program managers and driving strategic initiatives for success...
2 days ago
Operations Support Specialist - Remote
$71K - $118K *
Transform security operations by providing expert support and troubleshooting for network monitoring systems. Collaborate with teams to enhance service delivery and ensure seamless operations for gove...
2 weeks ago
Asst. Director, Technical Software Engineering Project Management
$120K - $150K *
Lead the charge in delivering high-impact enterprise projects, managing complex Salesforce implementations and integrations. Collaborate with stakeholders to ensure alignment on scope, schedule, and q...
2 weeks ago
Field Engineering, Data Center SME
$110K - $130K *
Lead the charge in defining and enhancing data center delivery standards, ensuring quality and efficiency across complex projects. Collaborate with teams to improve technical methods and support scala...
1 week ago
$100K - $120K *
Shape the future of construction by leading VDC/BIM initiatives and championing innovation across teams. Drive adoption, develop training programs, and enhance workflow efficiency while collaborating...
3 weeks ago
$82K - $91K *
Champion IT support by delivering technical assistance and troubleshooting for computer systems, networks, and software applications, ensuring operational efficiency for Department of Defense personne...
Yesterday
$78K - $95K *
Elevate your career by providing expert IT infrastructure support, managing complex technical issues, and optimizing systems. Collaborate with teams to enhance user experience and ensure compliance wh...
2 weeks ago
$80K - $95K *
Elevate your career by providing critical IT support, ensuring secure Windows Server operations, and optimizing Azure environments. Collaborate across teams to enhance system performance and maintain...
Today
$75K - $98K *
Pioneer operational excellence by leading a dynamic manufacturing team, ensuring quality standards, driving continuous improvement, and fostering a culture of safety and development in a fast-paced en...
1 week ago
IT OPS Manager/Availability Manager
$88K - $101K *
Deliver operational excellence by leading a 24x7 team, enhancing processes, managing incidents, and fostering professional development while ensuring customer service and satisfaction are met or excee...
4 weeks ago
IT & Information Security Manager
$300K - $500K *
Manage IT operations and security, protect digital assets, oversee macOS and Google Workspace environments, ensure seamless IT support, and lead incident responses while balancing security controls an...
Reposted 3 weeks ago
Project Manager - Data Center Infrastructure
$158K - $185K *
Take ownership of complex data center infrastructure projects, coordinating cross-functional teams to ensure timely execution, quality standards, and cost objectives while managing risks and supportin...
2 weeks ago
Manager, Data Management and Governance
$95K - $115K *
Champion data excellence by leading master data management and governance initiatives. Drive operational continuity, enhance data quality, and implement automation across enterprise platforms while fo...
Reposted 3 days ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.