Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$101K - $152K *
Elevate your career by designing and delivering impactful technical training that empowers engineers. Collaborate with diverse teams to create engaging learning experiences that drive real-world capab...
1 week ago
$101K - $152K *
Elevate technical training by designing and delivering impactful learning experiences that empower engineers. Collaborate with stakeholders to ensure training aligns with evolving product needs and en...
1 week ago
$101K - $152K *
Develop and deliver engaging technical training programs that empower engineers, ensuring they excel in their roles. Collaborate with stakeholders to create impactful learning experiences that adapt t...
1 week ago
$101K - $152K *
Develop and deliver engaging technical training programs that empower engineers, ensuring alignment with evolving product needs and fostering a culture of continuous learning across the organization...
1 week ago
$101K - $152K *
Empower your career by designing and delivering impactful technical training that enhances engineering capabilities. Collaborate with diverse teams to create engaging learning experiences that drive r...
1 week ago
$101K - $152K *
Unlock potential by designing and delivering impactful technical training that empowers engineers. Collaborate with stakeholders to enhance learning experiences and drive organizational growth through...
1 week ago
$130K - $180K *
Develop autonomous agents and AI-driven integrations, collaborating with stakeholders to enhance enterprise data solutions. Utilize Databricks and AI models to drive innovation and efficiency in busin...
4 days ago
$100K - $160K *
Unlock potential by designing and supporting robust technology environments for creative and technical teams. Collaborate with clients to enhance production systems and ensure seamless operations acro...
1 week ago
Head of Data Center Deployment
$150K - $180K *
Join a team that's leading the deployment of cutting-edge ASIC compute infrastructure. Oversee the end-to-end build-out, ensuring operational excellence and reliability across multiple data center sit...
2 weeks ago
$95K - $115K *
Unlock potential by integrating advanced EO/IR systems in a dynamic environment. Collaborate on hardware and software interfaces, ensuring seamless functionality and performance in tactical applicatio...
Today
$88K - $105K *
Transform systems engineering by integrating EO/IR technology into missile launch systems. Collaborate in a dynamic environment, ensuring hardware and software interfaces function seamlessly for optim...
Today
Engineer/Specialist - Electrical Maintenance Hot Dip Galvanizing Lines
$80K - $95K *
Invent innovative electrical automation solutions, optimizing manufacturing processes in a state-of-the-art facility while leading technical projects to enhance reliability and efficiency in steel pro...
Reposted yesterday
$76K - $122K *
Innovate cutting-edge software solutions for high-performance datacenter systems. Take ownership of design and development, collaborating with a skilled team to drive product sustainability and valida...
2 weeks ago
$105K - $200K *
Unlock potential by providing engineering support to the U.S. Navy's Foreign Military Sales Directorate, ensuring compliance and integration of systems while managing schedules and technical documenta...
Reposted today
$95K - $115K *
Elevate your career by leveraging your full stack development skills and Oracle expertise. Collaborate in an Agile environment to create innovative software solutions while ensuring compliance with se...
5 days ago
Staff Customer Support Programs & Supportability Lead
$154K - $180K *
Unlock your potential as a strategic leader driving customer support excellence. Own high-impact programs, optimize processes, and collaborate with cross-functional teams to enhance customer experienc...
3 weeks ago
Principal Engineer, Solutions Architecture
$134K - $184K *
Champion innovative rack-based solutions by designing and integrating compute, cloud, and storage systems. Collaborate with diverse teams to ensure optimal functionality and serviceability while adher...
Reposted 1 week ago
Principal Engineer, Solutions Architecture
$134K - $184K *
Reimagine the future of data center solutions by designing innovative rack-based compute and storage systems. Collaborate with diverse teams to ensure optimal functionality and serviceability while ad...
Reposted 1 week ago
IT Enterprise System COE Specialist
$105K - $140K *
Engineer IT solutions and enhance infrastructure reliability by managing servers, storage, and cloud systems. Collaborate globally to deliver projects and support teams in optimizing technology for a...
Reposted yesterday
Infrastructure Engineer, Agentic DevSecOps
$200K - $250K *
Lead the charge in optimizing software delivery systems, enhancing developer productivity, and ensuring secure, reliable releases across multiple cloud environments. Collaborate with teams to shape in...
2 weeks ago
University, Software Developer
$53K - $108K *
Elevate your career as a software sustainment engineer, ensuring application functionality through troubleshooting, maintenance, and modernization. Collaborate with a skilled team to enhance legacy sy...
4 days ago
University, Software Developer
$53K - $108K *
Unlock your potential as a software sustainment engineer, enhancing legacy systems through troubleshooting, programming, and collaboration. Contribute to operational excellence and modernization effor...
4 days ago
University, Software Developer
$53K - $108K *
Join a team that's dedicated to enhancing legacy systems through troubleshooting and maintenance. As a software sustainment engineer, you'll apply your programming skills to ensure operational excelle...
4 days ago
University, Software Developer
$53K - $108K *
Explore your potential as a software sustainment engineer, enhancing legacy systems through troubleshooting, programming, and collaboration. Join a dynamic team to ensure operational excellence and mo...
4 days ago
University, Software Developer
$53K - $108K *
Contribute to the maintenance and enhancement of legacy systems by troubleshooting, fixing bugs, and ensuring operational efficiency. Collaborate with a team to modernize applications while adhering t...
4 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.