Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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1
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$99K - $116K *

Join a dynamic team as you manage and support SCCM infrastructure, focusing on OSD, application packaging, and troubleshooting. Leverage your expertise in enterprise endpoint management to drive effic...

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform user experiences by providing exceptional support for technology services, ensuring seamless operation of applications and devices while enhancing team collaboration and efficiency across th...

4 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Contribute to seamless IT support by delivering exceptional service for applications, devices, and telephony. Engage with users to diagnose issues, maintain records, and enhance operational efficiency...

5 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Champion customer success by owning technical escalations, diagnosing issues, and collaborating with engineering to enhance support processes for enterprise clients, ensuring seamless integration and...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Join a team that's redefining technical support for enterprise customers. You'll own escalations, advocate for clients, and build scalable processes while collaborating with engineering to enhance our...

San Francisco, CARemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$105K - $125K *

Optimize application performance and reliability by providing expert support and maintenance for critical business systems. Collaborate with cross-functional teams to troubleshoot issues, enhance oper...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$159K - $215K *

Take ownership of Windows endpoint reliability and lifecycle management. Enhance provisioning, patching, and automation while collaborating with cross-functional teams to drive improvements and mentor...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $170K *

Lead the charge in enhancing Windows endpoint reliability and automation. Collaborate with cross-functional teams to implement best practices, mentor peers, and drive improvements in application deliv...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $116K *

Unlock potential by resolving complex Tier II IT issues for a large-scale enterprise, ensuring optimal end-user support and system performance across multiple security environments while collaborating...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$76K - $107K *

Join our dynamic IT team to provide advanced technical support in a fast-paced manufacturing environment. You'll troubleshoot complex issues, manage critical systems, and enhance productivity through...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$325K - $360K *

Champion ChromeOS as a dedicated platform, overseeing device management, policy automation, and lifecycle processes for vendor teams, while collaborating with IT and security to ensure seamless operat...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Own ChromeOS as a platform, managing device standards and policies. Drive zero-touch enrollment and lifecycle management for vendor fleets while collaborating with IT and security teams to ensure seam...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Grow your career with a dynamic team managing ChromeOS as a platform. Own device standards, policy management, and lifecycle for vendor fleets while collaborating across teams to enhance security and...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Take ownership of ChromeOS as a platform, managing device standards, policies, and lifecycle for vendor teams. Collaborate with IT and security to ensure seamless integration and support for a growing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $360K *

Transform ChromeOS management for a global fleet, ensuring seamless device integration, security, and lifecycle oversight. Collaborate with teams to define standards and automate processes, enhancing...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Deliver seamless collaboration solutions by owning Slack, Google Workspace, and Zoom. Engage with diverse teams to streamline operations, drive integrations, and enhance productivity while ensuring se...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Champion the development of robust backend applications and APIs, collaborating with cross-functional teams to deliver innovative solutions in the mortgage industry. Drive projects from design to depl...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading software development for critical space applications. Collaborate with teams to enhance existing systems and create innovative solutions, ensuring seamless integration acro...

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform data center operations by leading large-scale migration projects, ensuring scalability, performance, and security. Collaborate with cross-functional teams to architect solutions that align w...

Reposted yesterday

  •   11 - 15 years exp.  •   Information Technology

$141K - $236K *

Transform complex software systems through innovative development and maintenance. Collaborate with teams to enhance analytics, algorithms, and real-time systems while ensuring adherence to design req...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Elevate client technology solutions by collaborating on upgrades, migrations, and infrastructure design. Engage with teams to drive innovation and ensure seamless service delivery across diverse proje...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Transform client experiences by providing first-level technical support, managing projects, and collaborating with IT teams to resolve issues across diverse technologies and platforms, ensuring seamle...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $122K *

Join a team that's dedicated to delivering exceptional customer experiences by resolving complex technical challenges and guiding the adoption of Salesforce technology to maximize business value...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Unlock potential by leading customer technical experiences, resolving complex issues, and guiding Salesforce adoption. Collaborate with cross-functional teams to enhance customer satisfaction and maxi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $122K *

Engage with customers to resolve complex technical issues, guide Salesforce adoption, and enhance user experience. This role combines troubleshooting, proactive support, and best practices to maximize...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.