Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$85K - $115K *

Reimagine IT support by acting as a vital liaison, ensuring seamless communication between customers and help desk teams while enhancing file transfer processes and asset management. Grow your career...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$91K - $147K *

Empower customer success in cybersecurity as a Technical Support Engineer. Diagnose and resolve technical challenges, collaborate with teams, and enhance customer experiences through effective problem...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$208K - $286K *

Lead the design and development of next-gen AI server platforms, driving technical leadership and collaboration across teams to deliver innovative infrastructure solutions for advanced workloads...

Today

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Optimize enterprise IT operations by managing Windows Server systems, focusing on Active Directory, DNS, and DHCP. Collaborate with cross-functional teams to enhance security compliance and provide ad...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $145K *

Champion your career by optimizing enterprise desktop solutions, managing software deployments, and providing top-tier application support. Collaborate with global IT teams to enhance system performan...

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $115K *

Elevate your career by managing and optimizing a Microsoft Windows domain Active Directory environment, ensuring seamless integration, troubleshooting, and security for critical systems while collabor...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $87K *

Champion the design and installation of advanced telecommunications systems, ensuring optimal performance and compliance. Collaborate on-site to enhance infrastructure for medium to large-scale projec...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Lead the testing and integration of complex systems, ensuring quality and compliance for critical Command and Control applications. Collaborate with cross-functional teams to develop and execute test...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion the security and efficiency of Active Directory services, ensuring robust management of directory objects, Group Policies, and recovery processes. Collaborate with cross-functional teams to e...

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...

Chicago, ILRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $141K *

Transform IT operations across the Americas by owning workplace technology, resolving complex issues, and enhancing user experience for both executives and remote employees. Drive operational improvem...

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in optimizing production accounting processes while collaborating with a team of experts. Your analytical skills will drive efficiency and compliance, making a significant impact acros...

Calgary, ABIn-Person

Yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $130K *

Take ownership of a key client environment, providing expert technical support and proactive management across Microsoft technologies. Collaborate with stakeholders to enhance service delivery and opt...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Transform automated systems engineering by integrating material handling and packaging solutions. Collaborate with cross-functional teams to ensure efficient project execution from concept to delivery...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Drive operational excellence by enhancing system reliability and performance. Collaborate with cross-functional teams to troubleshoot web applications, implement automation, and improve customer servi...

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Transform innovative ideas into functional prototypes by blending research and engineering. Collaborate with a dynamic team to tackle diverse challenges, from motion to sensing, ensuring solutions are...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$170K - $180K *

Lead the design and development of scalable web applications, ensuring secure practices and enterprise integration. Collaborate on full-stack architecture while optimizing performance and interoperabi...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $180K *

Join a dynamic team as a Full Stack Engineer SME, leading the design and optimization of secure, scalable web applications. Drive innovation in enterprise technology integration while ensuring complia...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $95K *

Join a team that's driving innovation in API integrations and enterprise connectivity. Collaborate with stakeholders to define and deliver seamless API-based solutions that enhance system interoperabi...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Norcross, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a dynamic team as a Technical Account Manager, advocating for premium clients. Collaborate across functions to deliver tailored support, drive efficiency, and enhance client satisfaction while re...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Engage as a key advocate for premium clients, delivering tailored support and bridging teams to resolve complex issues. Collaborate globally to enhance service quality and drive operational excellence...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...

Norcross, GARemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring seamless service and proactive i...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.