Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Systems Analyst/IT Customer Support/File Transfer...TS/SCI
$85K - $115K *
Reimagine IT support by acting as a vital liaison, ensuring seamless communication between customers and help desk teams while enhancing file transfer processes and asset management. Grow your career...
Yesterday
$91K - $147K *
Empower customer success in cybersecurity as a Technical Support Engineer. Diagnose and resolve technical challenges, collaborate with teams, and enhance customer experiences through effective problem...
3 weeks ago
Technical Staff, Hardware Engineering - AI Server Systems
$208K - $286K *
Lead the design and development of next-gen AI server platforms, driving technical leadership and collaboration across teams to deliver innovative infrastructure solutions for advanced workloads...
Today
Enterprise Windows Domain and Server Administrator (Senior)
$110K - $130K *
Optimize enterprise IT operations by managing Windows Server systems, focusing on Active Directory, DNS, and DHCP. Collaborate with cross-functional teams to enhance security compliance and provide ad...
Yesterday
$125K - $145K *
Champion your career by optimizing enterprise desktop solutions, managing software deployments, and providing top-tier application support. Collaborate with global IT teams to enhance system performan...
2 weeks ago
$95K - $115K *
Elevate your career by managing and optimizing a Microsoft Windows domain Active Directory environment, ensuring seamless integration, troubleshooting, and security for critical systems while collabor...
6 days ago
MTF LAN/WLAN Infrastructure Technician
$72K - $87K *
Champion the design and installation of advanced telecommunications systems, ensuring optimal performance and compliance. Collaborate on-site to enhance infrastructure for medium to large-scale projec...
Yesterday
$95K - $115K *
Lead the testing and integration of complex systems, ensuring quality and compliance for critical Command and Control applications. Collaborate with cross-functional teams to develop and execute test...
1 week ago
Active Directory / Identity Engineer (Senior)
$110K - $130K *
Champion the security and efficiency of Active Directory services, ensuring robust management of directory objects, Group Policies, and recovery processes. Collaborate with cross-functional teams to e...
Yesterday
Active Directory / Identity Engineer (Senior)
$110K - $130K *
Unlock your potential as a senior engineer managing Active Directory services, ensuring security, availability, and recovery. Collaborate with cross-functional teams to support identity modernization...
2 days ago
Senior Engineer, IT Operations
$112K - $141K *
Transform IT operations across the Americas by owning workplace technology, resolving complex issues, and enhancing user experience for both executives and remote employees. Drive operational improvem...
Today
$95K - $115K *
Lead the charge in optimizing production accounting processes while collaborating with a team of experts. Your analytical skills will drive efficiency and compliance, making a significant impact acros...
Yesterday
Senior Client Support Engineer (NYC)
$120K - $130K *
Take ownership of a key client environment, providing expert technical support and proactive management across Microsoft technologies. Collaborate with stakeholders to enhance service delivery and opt...
5 days ago
$80K - $95K *
Transform automated systems engineering by integrating material handling and packaging solutions. Collaborate with cross-functional teams to ensure efficient project execution from concept to delivery...
2 days ago
Senior Engineer-Applications Support
$110K - $130K *
Drive operational excellence by enhancing system reliability and performance. Collaborate with cross-functional teams to troubleshoot web applications, implement automation, and improve customer servi...
6 days ago
$110K - $130K *
Transform innovative ideas into functional prototypes by blending research and engineering. Collaborate with a dynamic team to tackle diverse challenges, from motion to sensing, ensuring solutions are...
2 weeks ago
$170K - $180K *
Lead the design and development of scalable web applications, ensuring secure practices and enterprise integration. Collaborate on full-stack architecture while optimizing performance and interoperabi...
1 week ago
$170K - $180K *
Join a dynamic team as a Full Stack Engineer SME, leading the design and optimization of secure, scalable web applications. Drive innovation in enterprise technology integration while ensuring complia...
1 week ago
Senior Business System Analyst
$90K - $95K *
Join a team that's driving innovation in API integrations and enterprise connectivity. Collaborate with stakeholders to define and deliver seamless API-based solutions that enhance system interoperabi...
2 weeks ago
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a dynamic team as a Technical Account Manager, advocating for premium clients. Collaborate across functions to deliver tailored support, drive efficiency, and enhance client satisfaction while re...
Today
$95K - $115K *
Engage as a key advocate for premium clients, delivering tailored support and bridging teams to resolve complex issues. Collaborate globally to enhance service quality and drive operational excellence...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring high-quality service and proacti...
Today
$95K - $115K *
Drive exceptional client experiences as a Technical Account Manager, bridging teams to deliver tailored support for premium clients. Collaborate globally to enhance service delivery and empower analys...
Today
$95K - $115K *
Join a team that's dedicated to delivering premium support for strategic clients. As a Technical Account Manager, you'll bridge product and engineering teams, ensuring seamless service and proactive i...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.