Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Level 2 Helpdesk Support Professional, Temp to Perm
$93K *
Join a dynamic IT team to deliver Tier 2 helpdesk support, resolve technical issues across diverse platforms, and enhance user experience through effective communication and troubleshooting skills. Em...
Reposted 3 weeks ago
IT/Support Operations Engineer (NY)
$80K - $95K *
Join our IT team as you address daily technical issues, enhance support standards, and maintain our office infrastructure. Play a vital role in user management and systems administration in a hands-on...
4 weeks ago
Sr. Technologist II - System Engineer
$120K - $145K *
Lead the charge in enterprise systems engineering, focusing on identity management, Windows Server, and cloud platforms. Drive automation and Tier 3 troubleshooting in a hybrid environment, delivering...
2 weeks ago
Senior Specialist, Production Services Infrastructure Support Analyst
$100K - $120K *
Shape the future of our IT infrastructure by leading initiatives, implementing solutions, and ensuring optimal performance of systems. Collaborate with interdisciplinary teams to protect critical asse...
2 weeks ago
$110K - $130K *
Contribute to the security and stability of enterprise PAM services by managing Delinea Secret Server. Ensure operational excellence through troubleshooting, integrations, and governance while collabo...
1 week ago
$160K - $190K *
Lead the technical vision for large-scale systems software, architecting solutions that enhance performance, reliability, and scalability across distributed infrastructure serving billions of users. D...
6 days ago
$160K - $190K *
Shape the future of large-scale systems software by driving technical vision and architecture for platform services and runtime environments, ensuring performance, reliability, and scalability across...
6 days ago
$116K - $193K *
Join a team that's dedicated to enhancing enterprise security by designing and optimizing high-availability network environments. Lead initiatives in Agile and DevSecOps settings while collaborating w...
6 days ago
Sr IT Systems Admin - Win / VMWare
$100K - $120K *
Reimagine IT infrastructure management by leading complex projects and driving operational excellence. Leverage your expertise in Windows and VMware to ensure stability across datacenters while mentor...
Reposted 4 weeks ago
System Administrator I - OT Applications
$80K - $90K *
Join a team that's dedicated to ensuring the reliability and security of operational technology systems. This entry-level role involves monitoring, maintenance, and support tasks, providing a solid fo...
Reposted yesterday
IT Engineer (Active Top Secret Clearance)
$110K - $130K *
Architect innovative IT solutions to enhance technology infrastructure, focusing on systems engineering, network management, and cloud operations. Drive cross-functional projects and optimize cybersec...
Today
$100K - $120K *
Lead the charge in IT operations management, ensuring compliance and operational readiness while supporting strategic planning and team development for cybersecurity initiatives...
1 week ago
$108K - $227K *
Unlock potential by leading systems engineering for SATCOM prototypes, tackling diverse technical challenges in RF communications, and collaborating with a top-tier team to develop innovative SIGINT c...
Yesterday
$95K - $115K *
Transform building operations by designing and optimizing BMS and EPMS solutions. Collaborate with teams to enhance efficiency, ensure compliance, and provide technical support, driving sustainability...
1 week ago
Software Developer(Android focused)
$80K - $95K *
Elevate your career by joining a dynamic team of Android Developers tackling complex challenges across diverse devices and industries, while contributing to innovative enterprise mobility solutions th...
1 week ago
$95K - $115K *
Support the management of DoD systems as a skilled DevOps Engineer by overseeing installations, configurations, and system monitoring to uphold security and sustainability within a secure environment...
Reposted 2 weeks ago
$110K - $130K *
Build and maintain innovative platforms that empower teams to deliver robust software solutions efficiently. Mentor engineers, simplify complex abstractions, and shape a collaborative engineering cult...
1 week ago
$110K - $130K *
Elevate software development by creating robust platforms that empower teams to build products efficiently. Mentor engineers, translate customer needs into software solutions, and shape a collaborativ...
1 week ago
Server Technician (Journeyman)
$66K - $135K *
Build and optimize IT server configurations, ensuring timely deployment and compliance with security standards while managing logistics for international shipping and equipment support...
1 week ago
Windows, Azure, Virtualization Engineer
$122K *
Transform enterprise Windows infrastructure and cloud environments by designing, implementing, and securing systems. Collaborate with IT teams to optimize performance, automate processes, and ensure c...
2 weeks ago
Principal Data Center Infrastructure / Low Voltage & Cabling SME
$102K - $209K *
Advance critical low-voltage infrastructure and controls integration by leading teams, ensuring installation quality, and driving operational readiness across multiple sites. Collaborate with vendors...
1 week ago
$88K - $105K *
Grow your career with a dynamic role managing Global Command and Control systems. Collaborate with technical teams to ensure system availability, perform administration tasks, and enhance operational...
1 week ago
Microsoft 365 SharePoint & Teams Technical Lead
$110K - $130K *
Elevate collaboration by leading the architecture and migration of Microsoft 365 solutions, guiding governance initiatives, and ensuring a scalable environment that enhances user productivity and comp...
4 weeks ago
BIM Systems Engineer, Data Center Operations
$110K - $130K *
Engage as a BIM Systems Engineer, leading CAD and BIM documentation management, overseeing quality reviews, and developing innovative processes for complex data center projects. Collaborate with diver...
5 days ago
$80K - $95K *
Drive customer satisfaction by diagnosing and resolving complex platform issues, collaborating with cross-functional teams to enhance user experience and ensure system reliability, while mastering our...
Reposted 1 week ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.