Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $130K *
Reimagine secure device authentication by integrating machine certificate solutions across Windows endpoints. Collaborate with teams to enhance PKI operations, ensuring seamless user identity transiti...
3 weeks ago
$110K - $130K *
Champion secure device authentication by integrating machine certificates across Windows endpoints, ensuring reliable certificate lifecycle management and seamless user identity transitions in a dynam...
3 weeks ago
$120K - $140K *
Join a team that's enhancing secure device authentication through machine certificates in a Windows environment. You'll integrate existing PKI solutions, manage certificate lifecycles, and collaborate...
3 weeks ago
$110K - $130K *
Join a team that's enhancing secure device authentication through machine certificates in a Windows environment. Leverage your PKI expertise to integrate existing systems and ensure reliable certifica...
3 weeks ago
$110K - $130K *
Drive secure device authentication by integrating machine certificate solutions across Windows endpoints and enterprise PKI environments, ensuring reliable certificate lifecycle management and seamles...
3 weeks ago
$110K - $130K *
Champion secure machine certificate authentication across Windows endpoints, integrating with existing PKI environments. Ensure reliable certificate lifecycle management and support seamless transitio...
3 weeks ago
$110K - $130K *
Optimize machine certificate-based authentication for Windows endpoints, integrating with existing PKI and security solutions. Collaborate with teams to ensure secure device authentication and manage...
3 weeks ago
$110K - $130K *
Lead the charge in enhancing secure device authentication through machine certificates in a Windows environment. Collaborate with cross-functional teams to integrate existing PKI solutions and ensure...
3 weeks ago
$110K - $130K *
Create innovative solutions and optimize complex systems. Lead the analysis and automation of workflows, support infrastructure integration, and enhance development processes to meet user needs effici...
Reposted 3 weeks ago
$110K - $130K *
Bring your expertise to enhance secure device authentication in a dynamic environment. You'll integrate and manage machine certificate authentication across Windows endpoints, ensuring reliable certif...
3 weeks ago
$74K - $125K *
Lead the charge in modernizing a federal agency's data ecosystem, managing customer solutions and technical enablement. Collaborate across teams to enhance platform adoption and deliver exceptional tr...
2 weeks ago
$74K - $125K *
Join a dynamic team managing platform enablement and customer solutions, delivering training and support for a cloud-based analytics ecosystem. Lead cross-functional collaboration to enhance user adop...
2 weeks ago
$86K - $119K *
Join us in transforming semiconductor manufacturing by guiding products through their lifecycle. You'll provide critical customer support, troubleshoot complex systems, and collaborate with R&D to opt...
1 week ago
Sr Business Systems Analyst (Collaboration Engineering)
$135K - $202K *
Analyze business processes and leverage AI-driven solutions to enhance collaboration and efficiency. Lead a global team in modernizing technology stacks, driving project delivery, and ensuring seamles...
1 week ago
$90K - $105K *
Support the construction lifecycle by assisting in project delivery tasks, ensuring compliance with design specifications and industry standards while collaborating with teams to implement data center...
1 week ago
$130K - $196K *
Champion innovative digital collaboration solutions, enhancing employee experiences through SaaS platforms. Drive automation, AI integration, and operational excellence while supporting a global workf...
1 week ago
Product Technical Support Specialist
$72K - $89K *
Drive your career with a dynamic team supporting marine and industrial engines. Collaborate with dealers and OEMs to provide technical support, troubleshoot issues, and enhance product quality in a fa...
Yesterday
AI Performance Test Technician
$90K - $115K *
Help us innovate by executing performance tests and utilizing AI tools to enhance data analysis. Join a collaborative team focused on cutting-edge technology and make a significant impact in the world...
4 days ago
$120K - $140K *
Partner with us to enhance technical support for customers utilizing sustainable GPU computing. You'll drive innovation across AI/ML, simulations, and biology, ensuring seamless operations while colla...
4 weeks ago
$120K - $140K *
Transform customer experiences by delivering exceptional technical support, troubleshooting cloud technologies, and collaborating across teams to optimize solutions, all while contributing to sustaina...
4 weeks ago
$90K - $95K *
Oversee the management and optimization of IT infrastructure, ensuring high performance and reliability. Collaborate with cross-functional teams to support research platforms and enhance system securi...
2 weeks ago
$110K - $130K *
Engage in advanced engineering of the ServiceNow platform, driving stability and scalability. Collaborate with teams to implement upgrades and integrations, utilizing modern practices to enhance servi...
Reposted 3 weeks ago
Electrical Engineering Lab Technician
$80K - $100K *
Join us to support the hands-on development of satellite avionics hardware by assembling, testing, and debugging prototypes, ensuring robust engineering practices and a smooth hardware qualification c...
4 weeks ago
Lead Services Specialist - Technical Support
$80K - $95K *
Shape the future of production performance by providing expert technical support for Electrical Submersible Pumping (ESP) systems, collaborating with teams to optimize solutions and enhance asset valu...
2 weeks ago
$108K - $148K *
Join us to drive innovative semiconductor processes from concept to qualification. Collaborate with customers and R&D teams, troubleshoot complex issues, and analyze data to enhance manufacturing effi...
5 days ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.