Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Deployment Engineer (Tuesday-Saturday workweek)
$80K - $95K *
Unlock your potential as a Deployment Engineer, responsible for executing software deployments, enhancing CI/CD pipelines, and collaborating with diverse teams for optimal performance in a fast-paced...
Reposted 2 weeks ago
$73K - $103K *
Support a global workforce by delivering exceptional IT solutions. Manage user lifecycle processes, troubleshoot modern workplace technologies, and enhance IT operations through automation and documen...
2 weeks ago
Active Directory / Identity Engineer (Senior)
$135K - $175K *
Lead the management and modernization of the Active Directory environment, ensuring robust identity and access solutions while collaborating with cross-functional teams to enhance security and operati...
Today
Senior AWS HPC Platform Support Engineer
$228K - $245K *
Optimize complex integrated systems through hands-on technical analysis and troubleshooting. Collaborate with cross-functional teams to enhance application performance and ensure operational readiness...
Today
$90K - $110K *
Support our team by designing and maintaining automated CI/CD pipelines, optimizing build performance, and ensuring reliable software releases in a secure on-premises environment, while collaborating...
3 weeks ago
$95K - $115K *
Transform our regional Customer Support team by leading, mentoring, and driving exceptional service delivery while managing critical incidents and aligning global strategies to enhance customer satisf...
1 week ago
$130K - $155K *
Elevate your career by designing and deploying cutting-edge AI systems. Collaborate across the full AI stack, transforming complex business challenges into trusted AI solutions while ensuring safety a...
6 days ago
$170K - $195K *
Empower innovation by designing and coding containerized applications, ensuring compliance and performance across diverse environments. Collaborate with developers to enhance software solutions and ma...
2 weeks ago
$170K - $195K *
Transform your career by joining a dynamic team focused on secure software development and artifact management. Leverage your expertise to enhance NCIS systems while ensuring compliance with industry...
2 weeks ago
Staff Network Systems Engineer
$210K - $230K *
Transform network architecture by owning the design and implementation of robust systems that connect robotics and infrastructure, ensuring optimal performance in complex industrial environments...
1 week ago
$120K - $145K *
Elevate the performance of our Linux infrastructure by ensuring stability, security, and efficiency. Drive automation and support EDA environments while managing complex technical challenges and enhan...
5 days ago
$72K - $124K *
Optimize aircraft performance by troubleshooting, inspecting, and repairing systems. Collaborate with a skilled team to ensure safety and reliability while mentoring junior technicians and maintaining...
5 days ago
$72K - $124K *
Join our team to perform advanced troubleshooting and repairs on aircraft systems, ensuring safety and reliability. Collaborate with fellow technicians while applying your mechanical and electrical ex...
5 days ago
$95K - $115K *
Join a team that's dedicated to delivering exceptional IT support while fostering a culture of empathy and efficiency. Lead a multi-state team, manage service desk operations, and drive improvements i...
1 week ago
Sr. End User Support Specialist
$77K - $96K *
Unlock the potential of enterprise technology by delivering exceptional end user support. Collaborate with teams to troubleshoot issues, coach specialists, and enhance user experience through innovati...
3 weeks ago
$87K - $157K *
Shape the future of cybersecurity by deploying and supporting our AI-driven vulnerability operations platform across diverse environments. Collaborate with engineering teams to ensure reliability and...
1 week ago
$87K - $157K *
Drive the deployment and support of an AI-powered vulnerability operations platform across diverse environments. Collaborate with engineering teams to ensure reliable system performance and document p...
1 week ago
$70K - $95K *
Contribute to network and systems deployment by supporting installations and configurations nationwide. Collaborate with senior engineers to enhance your skills in a hands-on role, ensuring infrastruc...
2 weeks ago
$110K - $130K *
Transform customer experiences by leading global service delivery initiatives, managing executive engagements, and overseeing vendor relationships. Drive strategic programs that enhance operational ex...
3 weeks ago
$100K - $120K *
Lead the charge in designing advanced security systems, collaborating with multidisciplinary teams to deliver high-quality projects. Engage with clients and mentor staff while ensuring sustainable pra...
2 weeks ago
Systems Administrator (Government)
$89K - $170K *
Join a team that's dedicated to supporting national security operations through effective IT systems management. This role involves hands-on administration of Linux and Windows systems, ensuring optim...
2 days ago
$98K - $154K *
Empower your career by leading diverse teams in service delivery and client management. Drive ITIL-aligned processes, enhance performance metrics, and foster strong client relationships while ensuring...
2 weeks ago
$98K - $154K *
Elevate client service delivery by leading cross-functional teams, managing risks, and applying ITIL practices. Drive performance metrics and foster strong client relationships while ensuring operatio...
2 weeks ago
$78K - $250K *
Engage in critical systems engineering efforts, analyzing and modernizing authorization services. Collaborate with government representatives to enhance IT infrastructure and ensure effective stakehol...
1 week ago
$75K - $92K *
Lead the charge in maintaining production equipment by diagnosing complex faults, executing advanced repairs, and ensuring compliance with industry standards. Drive reliability and minimize downtime w...
3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.