Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$63K - $169K *

Unlock potential by driving data-driven insights through telemetry integration, establishing KPIs, and enabling service improvements. Collaborate across teams to enhance digital experiences and suppor...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$66K - $196K *

Transform data into actionable insights by integrating telemetry across various platforms. Lead the development of KPIs, identify trends, and enhance decision-making through advanced analytics and das...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$59K - $122K *

Unlock potential by providing Tier I IT support, troubleshooting issues, and ensuring timely resolution. Collaborate with technical teams to enhance customer service and maintain operational efficienc...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $105K *

Lead the charge in advanced desktop support operations, overseeing technical projects and guiding teams to enhance enterprise technology initiatives while ensuring optimal performance and security of...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$63K - $169K *

Shape the future of digital experience by delivering telemetry-driven insights, integrating diverse data sources, and enabling data-driven decision-making through analytics and dashboards. Drive servi...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock potential by joining a dynamic team as an IT Systems & Support Engineer, where you'll provide expert desktop support, manage cloud infrastructures, and ensure network security, all while collab...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$56K - $115K *

Join a team that's dedicated to delivering exceptional technical support while driving innovative solutions for complex challenges. Leverage your expertise to mentor peers and enhance customer experie...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $125K *

Innovate IT support solutions by providing hands-on desktop assistance, analyzing ticket trends, and enhancing Microsoft 365 administration. Drive AI tool adoption and streamline onboarding processes...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate user experience by providing second-level IT support, assisting with videoconferencing, and participating in technology deployment projects. Collaborate with teams to ensure seamless operation...

1 week ago

  •   5 - 7 years exp.  •   Staffing

$72K - $93K *

Collaborate with a dynamic team to deliver exceptional on-site technical support, leveraging your expertise to diagnose and resolve customer issues while enhancing their experience with our services...

RemoteRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $140K *

Drive system reliability and user satisfaction by supporting complex applications, diagnosing issues, and collaborating across teams to enhance processes and improve technical systems in a dynamic inv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Empower technical excellence by diagnosing and resolving complex equipment failures. Collaborate with cross-functional teams to enhance system performance and reliability while providing on-site suppo...

4 days ago

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Empower a dynamic workplace by managing IT support, AV systems, and network performance. Take ownership of technology solutions, enhance user experience, and drive efficiency in a fast-paced corporate...

Reposted today

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Empower manufacturing operations by providing on-site IT support, ensuring optimal performance of technology and systems in a GMP environment. Collaborate with teams to troubleshoot issues and maintai...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $115K *

Join a dynamic team to lead deskside services, ensuring top-tier IT support and management. Drive efficiency in troubleshooting, hardware repair, and service delivery while fostering collaboration and...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$88K - $119K *

Lead the charge in Tier 2 service desk operations, overseeing end-user support and hardware asset management in a dynamic IT environment. Ensure efficient incident resolution and maintain high service...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$79K - $105K *

Shape the future of service delivery by leading a dynamic service desk team, optimizing operations for utilities clients, and enhancing user experiences through effective incident management and proce...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$59K - $122K *

Unlock your potential by coordinating and resolving technical support incidents, enhancing self-service capabilities, and collaborating with diverse teams to improve service quality and user satisfact...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Elevate user experience by providing expert technical support for a COTS software solution, ensuring seamless operations and effective incident management while collaborating with diverse teams to enh...

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Transform application deployment by collaborating with teams to streamline processes, enhance automation, and ensure high-quality releases across environments while mentoring junior members and drivin...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$57K - $118K *

Transform data center operations by mentoring technicians, ensuring compliance, and enhancing system reliability. Collaborate with teams to implement solutions and drive continuous improvement in hard...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Unlock potential by guiding a team in data center operations, ensuring optimal performance through mentoring, troubleshooting, and adherence to best practices. Collaborate across technical and non-tec...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Shape the future of data center operations by mentoring technicians, overseeing hardware maintenance, and ensuring compliance with safety protocols. Collaborate across teams to enhance system reliabil...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Partner with us to enhance data center operations by leveraging your expertise in infrastructure support, troubleshooting, and process improvement. Drive efficiency and innovation while collaborating...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$57K - $118K *

Join a dynamic team to oversee data center operations, ensuring optimal performance and reliability. Collaborate with technical teams, mentor staff, and implement solutions to enhance infrastructure r...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.