Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$110K - $130K *
Transform IT operations by enhancing automation and infrastructure as code. Collaborate with teams to streamline processes, manage core services, and drive efficiency while supporting a highly technic...
1 week ago
Manufacturing Process and Packaging Engineer
$71K - $107K *
Accelerate progress at the forefront of systems engineering, leveraging technical expertise to enhance manufacturing processes, drive loss elimination, and build team capabilities through hands-on lea...
Reposted 4 days ago
Forward Deployed Engineer (Toronto)
$160K - $190K *
Join a team that's transforming enterprise AI by deploying innovative solutions that integrate seamlessly with existing systems. Leverage your engineering expertise to drive customer impact and accele...
1 week ago
Technical Staff, Platform Architect
$160K - $190K *
Engage in the development of cutting-edge AI infrastructure, optimizing solutions for high-profile clients. Drive innovation in datacenter technologies, collaborating with partners to enhance performa...
5 days ago
Technical Staff, Platform Architect
$150K - $180K *
Shape the future of AI infrastructure by driving innovative solutions and optimizing performance for enterprise-scale applications. Collaborate with partners to develop cutting-edge architectures that...
5 days ago
Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
$132K - $211K *
Empower global desktop and end-user support operations, enhancing service delivery using automation, AI, and data analytics while managing budgets and vendor relationships to ensure seamless user expe...
Reposted yesterday
Senior Manager - Global Desktop and End-User Support (BPIT, North Reading)
$132K - $211K *
Unlock global support excellence by leading desktop and end-user services. Drive operational efficiency through AI and automation while enhancing user experience across diverse teams and regions. Embr...
Reposted yesterday
$115K - $135K *
Join a team that's dedicated to optimizing network systems and enhancing security. As a Windows Systems Engineer SME, you'll lead technical support efforts, collaborate with experts, and ensure effici...
2 weeks ago
$66K - $105K *
Unlock the potential of quantum technology by assembling and testing complex UHV hardware. Collaborate with engineers to enhance processes and ensure quality in a fast-paced, innovative environment fo...
2 weeks ago
UI Desktop Engineer Hybird, North Carolina Hybrid
$115K - $163K *
Join a team that's redefining desktop productivity by developing a cross-platform application that integrates AI-driven features for macOS and Windows, ensuring a seamless user experience and robust p...
1 week ago
ManageEngine ITSM Administrator / Automation Engineer
$95K - $115K *
Manage and optimize the ManageEngine ITSM environment, driving automation and enhancing service delivery. Collaborate across teams to improve ITIL processes and ensure platform stability, security, an...
1 week ago
Senior Principal Systems Engineer - Desktop Engineering
$120K - $145K *
Analyze and implement endpoint engineering strategies for enterprise desktop environments, ensuring compliance with security standards while managing Windows, Apple, and Linux systems for a government...
Today
Senior Principal Systems Engineer - Desktop Engineering
$120K - $145K *
Join a dynamic team as a Senior Principal Systems Engineer, focusing on enterprise desktop engineering and endpoint infrastructure. Drive compliance and security for diverse operating systems while en...
Today
Senior Principal Systems Engineer - Desktop Engineering
$125K - $150K *
Optimize enterprise desktop engineering by deploying and securing diverse OS environments. Ensure compliance with security standards while enhancing endpoint infrastructure for government clients thro...
Today
$104K - $143K *
Partner with us to enhance the end-user virtual desktop experience globally. Lead VDI design, governance, and improvements while collaborating with IT and project teams to meet diverse business needs...
5 days ago
$114K - $151K *
Join a dynamic team to shape the end-user virtual desktop experience, guiding design and governance of Windows 11 VDI solutions across multiple platforms while collaborating with global IT and project...
5 days ago
$103K - $137K *
Champion the evolution of end-user virtual desktop environments, providing technical leadership and governance for VDI solutions across diverse platforms. Collaborate with teams to enhance user experi...
5 days ago
$114K - $151K *
Drive the design and governance of Windows 11 virtual desktops, enhancing user experience across global teams. Collaborate with IT and project teams to optimize VDI solutions, ensuring compliance and...
5 days ago
DevOps Engineer (Hybrid) - 30760
$115K - $150K *
Transform your career as a DevOps Engineer, driving cloud infrastructure and automation. Collaborate with dynamic teams to enhance service reliability and scalability while leveraging cutting-edge tec...
1 week ago
$80K - $95K *
Manage IT systems support and administration for High Performance Computing environments. Engage in troubleshooting, monitoring, and optimizing multi-vendor servers and clusters while providing Tier 1...
3 weeks ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Join us to lead the US Enterprise Support Center by managing daily operations, ensuring high-quality IT service delivery, coaching staff, and driving improvements for exceptional customer experiences...
Reposted 3 weeks ago
IT Help Desk Supervisor (Hybrid)
$88K - $125K *
Drive a customer-focused service culture and lead the US Enterprise Support Center. Oversee daily operations, coaching staff, and ensuring performance metrics are met while enhancing support processes...
Reposted 3 weeks ago
Senior ITSM Analyst (Helix/Remedy)
$110K - $123K *
Lead the charge in implementing Knowledge-Based Resolution and modernizing Smart IT workflows. Collaborate across teams to enhance service desk efficiency and deliver scalable solutions within the Hel...
2 weeks ago
Senior Linux System Administrator
$128K - $214K *
Optimize IT systems as a Senior Linux System Administrator, managing infrastructure and processes. Provide troubleshooting support, enhance system performance, and ensure operational integrity across...
2 days ago
$80K - $128K *
Drive your career with a dynamic IT Specialist role, providing expert support for hardware, software, and network systems. Engage with end users to troubleshoot and resolve incidents, ensuring optimal...
Today
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.