Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
Digital Workplace Experience Engineer
$135K - $165K *
Engineer scalable employee technology services to enhance workflows, automate processes, and improve user experiences. Drive operational efficiency and reduce manual effort while supporting cross-plat...
5 days ago
$100K - $115K *
Join a dynamic team as a Service Engineer, providing critical technical support and solutions for server systems. Engage directly with customers, ensuring satisfaction through expert troubleshooting a...
Reposted yesterday
$125K - $135K *
Lead the charge in enterprise systems architecture and infrastructure modernization. Drive automation, optimize security, and implement zero-trust principles across complex environments while ensuring...
1 week ago
$125K - $135K *
Innovate robust infrastructure solutions by leading enterprise systems architecture, automation, and zero-trust security implementation across complex environments. Drive strategic initiatives for ope...
1 week ago
$80K - $102K *
Support and enhance user experience by providing Level II technical assistance for hardware, software, and technology issues. Collaborate effectively to troubleshoot and resolve incidents while ensuri...
Yesterday
$110K - $130K *
Shape site delivery from construction to commissioning, acting as the technical authority. Collaborate with cross-functional teams to manage risks, enforce quality gates, and ensure successful project...
6 days ago
$110K - $130K *
Transform technology infrastructure by leading engineering, administration, and optimization efforts across systems, networks, and cloud operations. Drive cross-functional projects while ensuring robu...
1 week ago
$70K - $100K *
Optimize IT operations by managing endpoint support and user experience. Collaborate with global teams to enhance security, streamline processes, and ensure seamless technology access for users across...
2 weeks ago
$110K - $130K *
Lead a dynamic Service Desk team to enhance IT support operations, drive service excellence, and foster a culture of continuous improvement while managing critical incidents and strategic initiatives...
1 week ago
$95K - $115K *
Lead the charge in advancing Factory automation and IT infrastructure strategy, focusing on modernization and innovation. Collaborate with teams to enhance operational efficiency and ensure secure, hi...
Reposted yesterday
$88K - $105K *
Optimize network security and infrastructure by leading assessments, implementing solutions, and ensuring robust protocols. Collaborate with teams to enhance system performance and manage disaster rec...
3 weeks ago
Senior Software Support Analyst
$90K - $120K *
Champion user experience by diagnosing software issues, enhancing workflows, and mentoring junior staff. Collaborate with engineering to improve system reliability and create standardized documentatio...
1 week ago
End User Device Technician (Journeyman)
$59K - $122K *
Join a dynamic team to provide Tier II desktop support, manage hardware deployments, and ensure seamless IT operations across a global enterprise. Leverage your technical expertise to enhance user exp...
5 days ago
$66K - $104K *
Elevate the quality of data center operations by providing expert support for installations, repairs, and maintenance. Collaborate with network teams and vendors to ensure optimal performance and comp...
Reposted 2 days ago
Sr. Forward Deployed Engineer, Revenue Enablement & Operations
$118K - $207K *
Shape the future of operational excellence by collaborating with business teams to uncover challenges and deliver AI-driven solutions. Drive impactful transformations through process redesign and soft...
Reposted 1 week ago
$110K - $130K *
Transform your career by developing complex software applications in a dynamic federal environment. Collaborate with teams to design, code, and maintain systems while ensuring compliance with technica...
4 days ago
$95K - $115K *
Join a team that's dedicated to enhancing manufacturing test solutions for cutting-edge server products. Collaborate across disciplines to drive quality, efficiency, and innovation in a dynamic enviro...
1 week ago
$78K - $88K *
Support IT operations by providing front-line technical assistance, troubleshooting issues, and ensuring a seamless user experience within a busy office environment while effectively enhancing custome...
Reposted 6 days ago
Electrical/Mechanical Site Engineer
$80K - $95K *
Empower project success by coordinating field and office engineering activities, ensuring quality control, and supporting estimating efforts. Collaborate with teams to interpret technical documents an...
3 weeks ago
$83K - $139K *
Discover innovative solutions by designing, developing, and maintaining software for Army systems. Collaborate with teams to enhance functionality and quality across platforms, ensuring user needs are...
Today
$68K - $161K *
Join a team that's dedicated to providing exceptional IT support for lab instruments, ensuring seamless operations and data management. Collaborate with vendors and network professionals to implement...
3 weeks ago
$68K - $161K *
Drive excellence in Lab IT support by ensuring seamless operation of lab instruments and software. Collaborate with teams to implement configurations, troubleshoot issues, and maintain compliance in a...
3 weeks ago
Workstation and Endpoint Engineer
$80K - $95K *
Own and manage the lifecycle of endpoint technology; ensure operational efficiency, security, and user collaboration through engineering, scripting, and hands-on support of devices and workplace solut...
Reposted 1 week ago
$80K - $95K *
Engage in innovative project planning and execution as a key member of a dynamic technical team, mentoring peers while managing IT environments globally for enhanced operations and continuous improvem...
Reposted 2 weeks ago
$71K - $96K *
Join a dynamic team as a Computer Support Analyst, providing essential technical support for software and hardware operations, assisting with live events, and ensuring seamless technology integration...
2 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.