Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $95K *

Empower customers by owning technical issues end-to-end while driving automation solutions to enhance operations. Collaborate with engineering to streamline support processes, ensuring efficient resol...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Optimize customer support efficiency by diagnosing and resolving technical issues across multiple products, collaborating with teams globally to enhance service delivery and ensure customer satisfacti...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Join a dynamic team to provide expert technical support and troubleshoot complex issues for a range of clients. Leverage your skills in application infrastructure and customer interaction to enhance p...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $90K *

Transform technical challenges into solutions by providing expert software support to users, ensuring optimal performance of enterprise applications, and fostering strong relationships through effecti...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Engage with the End User Services Team to design innovative solutions, integrating emerging technologies and ensuring system compliance to support customer needs and mission objectives effectively...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join our Technical Support Team to enhance customer experience by troubleshooting technical issues, providing feedback, and collaborating across departments to ensure seamless product functionality an...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$71K - $119K *

Elevate customer support through technical expertise and hands-on service, ensuring optimal machine performance while fostering strong relationships with clients in the sheet metal processing and lase...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$71K - $119K *

Elevate customer satisfaction by providing expert technical support for advanced sheet metal processing and laser technology solutions, ensuring optimal machine performance and a seamless service expe...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Contribute to vital public safety technology by supporting, deploying, and maintaining critical logging and recording systems for emergency communications. Collaborate with diverse teams to ensure mis...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $190K *

Champion seamless customer support by troubleshooting technical issues, managing inquiries, and driving product improvements. Collaborate with teams to enhance service delivery, optimize processes, an...

Today

  •   Less than 5 years exp.  •   Technical Services

$125K - $172K *

Empower the future of semiconductor technology by providing expert technical support for advanced laser products, ensuring seamless operations and collaboration across teams to tackle complex engineer...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Strategize complex technical problem-solving to enhance customer experience by resolving issues related to AI-spend and cloud-cost data, utilizing strong diagnostic skills and effective communication...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Drive technical support leadership by overseeing incident management and customer communication during PT business hours. Act as the senior decision-maker, managing cross-team coordination and ensurin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $145K *

Champion the local technology experience in a fast-paced environment, providing high-touch support for executives and managing desktop, AV, and networking operations to ensure seamless technology deli...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Lead a dynamic team of Application Support Engineers, oversee operations, and enhance service quality through effective management and collaboration to resolve technical issues for customers efficient...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$69K - $96K *

Analyze complex networking issues in AI solutions, assisting enterprise clients with resolution through collaboration and documentation while enhancing hardware and software quality. This role require...

Today

  •   Less than 5 years exp.  •   Technical Services

$74K - $96K *

Optimize AI Networking solutions as a Technical Support Engineer, resolving complex issues for enterprise customers, collaborating across teams, and enhancing product quality in a dynamic, fast-paced...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$74K - $96K *

Shape the future of AI Networking solutions by resolving complex issues for global enterprise customers. Collaborate with internal teams to drive quality and ensure operational excellence within Cloud...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$74K - $96K *

Unlock your potential by resolving complex AI Networking solutions for global enterprise customers. Ensure top-tier support in connectivity, cloud, and computing environments while collaborating acros...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Provide exceptional software support and development expertise, empowering customers across diverse markets to succeed with our embedded solutions and platforms through effective coding and troublesho...

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $109K *

Join our Technical Support team to troubleshoot client issues, ensuring satisfaction and helping deliver solutions. Collaborate with global brands while thriving in a fast-paced environment that value...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $109K *

Join a team that's redefining customer support by solving technical challenges, providing guidance, and delivering exceptional service to world-renowned clients in a fast-paced environment. Enhance yo...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $109K *

Join a team that's committed to providing technical support while delivering exceptional customer service and resolving challenges for renowned global brands. Leverage your expertise, enhance client s...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$75K - $109K *

Engage clients as a Technical Support Engineer, providing exceptional guidance and technical solutions while collaborating with a talented team to enhance customer satisfaction and drive company growt...

2 days ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.