Customer Success Manager Jobs in Santa Monica, CA

Own the end-to-end B2B2C enrollment funnel by transforming data into actionable insights, optimizing processes, and leading cross-functional collaboration to enhance growth and ensure successful membe...

Deliver compelling narratives and materials that drive revenue growth through collaboration with cross-functional teams, focusing on client storytelling and strategic marketing initiatives within a dy...

Join us to lead and integrate Compliance and Privacy initiatives, ensuring strategic governance and operational effectiveness across business units while managing risks and fostering accountability in...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Partner with us to transform client needs into impactful digital solutions, leading presales efforts across digital platforms, eCommerce, AI experiences, and more. Shape proposals from opportunity qua...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Drive the modernization of a critical enterprise data platform while leading a team of engineers. Focus on Oracle PL/SQL and cloud migration, ensuring high-quality delivery, team growth, and effective...

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

Join a dynamic team as you take ownership of product features, guiding them from concept to successful release while ensuring quality and customer satisfaction through collaborative problem-solving an...

Transform client access operations by enhancing processes and leading teams. Drive efficiency and compliance while delivering exceptional client experiences in a fast-paced healthcare environment. Mak...

Unlock potential by leading the charge in product management for diverse professional development initiatives. Collaborate with stakeholders to drive strategy, enhance user satisfaction, and deliver i...

Build strong client relationships while managing service interactions and driving resolution for client escalations. Lead cross-functional teams to deliver quality outcomes, ensuring adherence to KPIs...

Partner with us to enhance cybersecurity operations as a Senior Technical Account Manager, bridging the gap between our AI-driven product and diverse clients, ensuring outstanding customer experiences...

Champion cross-functional projects that drive performance and strategic growth in the healthcare sector. Leverage expertise to lead teams, achieve objectives, and enhance operational effectiveness, en...

Transform biomarker study operations by leading global clinical trials, integrating cross-functional teams, and ensuring high standards for sample management and analysis, while driving innovative str...

Elevate client operations by leading a team focused on Regional Center relations, overseeing funding continuity and reauthorizations while establishing performance standards and strong stakeholder par...

Lead the charge in delivering exceptional HR solutions that maximize Workday adoption. Utilize your expertise to support clients through complex challenges while driving customer satisfaction across v...

Champion customer engagement by optimizing CRM and lifecycle strategies. Collaborate with marketing, sales, and tech teams to enhance lead management and conversion throughout the customer journey in...

Unlock transformative healthcare solutions by managing strategic engagements, optimizing partnerships between Military Health and Veterans Affairs, and guiding teams to enhance delivery systems for im...

Transform the analytical landscape for talent marketing by delivering data-driven insights and developing measurement frameworks that support strategic client initiatives and enhance agency capabiliti...

Shape the future of integrations by leading the product roadmap, enhancing API standards, and driving a scalable platform. Collaborate across teams to deliver an exceptional developer experience while...

Drive end-to-end custom application development for life sciences clients, defining architectures and leading technical designs, while mentoring teams to achieve engineering excellence and contributin...

Lead the charge in driving sales growth by developing key accounts, nurturing customer relationships, and executing comprehensive territory strategies to maximize market share and deliver exceptional...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...