Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$80K - $120K *

Empower your career by enhancing customer relationships and driving satisfaction. Collaborate with sales teams to ensure timely product delivery and issue resolution, while managing accounts and provi...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $120K *

Elevate customer relationships by managing accounts and enhancing experiences. Collaborate with sales teams to ensure timely product delivery and issue resolution, while building strong connections wi...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $120K *

Transform customer relationships by enhancing experiences and ensuring timely product delivery. Collaborate with sales teams to resolve issues and build lasting connections with clients, focusing on e...

3 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$121K - $170K *

Lead the charge in delivering exceptional customer experiences through strategic oversight and collaboration across teams, ensuring operational excellence and strong client outcomes in a dynamic envir...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $152K *

Shape the future of service sales by managing and growing maintenance interests in Southern California. Drive customer relations, achieve sales goals, and enhance technical knowledge in the vertical t...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $134K *

Elevate customer relationships by driving strategic add-on sales and renewals. Collaborate cross-functionally to deliver tailored solutions, ensuring long-term value and satisfaction for existing clie...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $134K *

Champion customer relationships by driving upsell opportunities and strategic account planning. Collaborate cross-functionally to enhance customer satisfaction and deliver tailored Workday solutions t...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$70K - $100K *

Support the sales team by generating new business, building relationships, and developing proposals. Collaborate with experienced professionals to enhance your skills and drive career growth in a fast...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Champion industry growth by leading transaction execution and supporting specialists. Develop actionable strategies through data analysis, enhance team effectiveness, and independently identify opport...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive industry growth by leading transaction execution and supporting specialists. Develop actionable strategies through data analysis, create industry-specific content, and enhance relationships with...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $115K *

Advance market growth by identifying and activating high-potential agencies, driving production, and leveraging data insights to exceed territory goals in a dynamic field sales environment...

Pennsylvania, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $115K *

Engage in dynamic territory growth by identifying and activating high-potential agencies. Drive production through strategic prospecting and deep product knowledge, ensuring sustained success and meas...

Arizona, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $115K *

Advance growth by driving agency partnerships in your territory. Leverage your commercial P&C expertise to identify opportunities, activate agencies, and exceed production goals while utilizing data-d...

Michigan, USRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Accelerate growth by driving sales cycles and cultivating relationships with mid-to-large organizations. Leverage innovative HCM solutions to meet client needs while achieving your sales goals in a dy...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in driving sales of HR technology solutions, managing full sales cycles, and cultivating relationships with decision-makers in companies with 50-149 employees to achieve strategic grow...

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$96K - $136K *

Grow your career with a dynamic role focused on building and deepening customer relationships while driving profitable business growth through innovative banking solutions and exceptional service deli...

Oshawa, ONIn-Person

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $136K *

Unlock your potential by driving business growth and enhancing customer relationships. This role focuses on delivering exceptional service while managing a diverse portfolio, collaborating with expert...

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$72K - $93K *

Optimize customer operations by installing, testing, and maintaining Delkor equipment. Troubleshoot issues, perform audits, and train personnel while ensuring top-notch service and documentation in a...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Support installation, troubleshooting, and maintenance of Delkor equipment at customer sites. Engage in training, documentation, and optimization efforts while ensuring high-quality service and custom...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Drive customer satisfaction by installing, troubleshooting, and optimizing Delkor equipment. Collaborate with clients to ensure seamless operations while providing training and support. Embrace a dyna...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Support customer success by installing, troubleshooting, and optimizing Delkor equipment. Train personnel, perform maintenance, and ensure operational excellence through effective communication and do...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion complex business analysis initiatives, leading cross-functional teams to align technology solutions with strategic business goals while mentoring junior analysts and ensuring project success...

1 week ago

  •   5 - 7 years exp.  •   Media

$100K - $200K *

Pioneer in heavy construction equipment sales, driving growth in assigned Illinois territory. Engage with customers, provide tailored solutions, and maximize profitability through effective relationsh...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Take ownership of complex metrics management, ensuring project alignment with business needs while fostering relationships across teams to enhance operational excellence and drive innovative solutions...

Dearborn, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Lead the management of complex metrics and contractual services, ensuring alignment with business needs. Develop relationships across teams, innovate processes, and influence stakeholders to achieve o...

1 week ago

  •   8 - 10 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.