Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$60K - $153K *

Advance your career by managing sales and relationships, driving revenue growth, and maximizing account profitability in a dynamic field-based role focused on Instrument Management Services within you...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Lead key account management efforts while developing new business opportunities. Collaborate with stakeholders to maximize account penetration and influence project specifications, ensuring alignment...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $150K *

Accelerate growth in oral surgery practices by building relationships, driving sales, and delivering exceptional service. Leverage your expertise to identify opportunities and achieve targets while co...

California, USRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $150K *

Drive growth in oral surgery practices by building relationships, pursuing new sales opportunities, and achieving targets. Leverage your sales expertise to deliver exceptional customer service and sup...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$30K - $250K *

Transform customer relationships and drive sales growth through strategic territory management and exemplary service. Leverage your sales expertise to expand market presence and enhance profitability...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $118K *

Drive strategic growth and operational excellence in the Contact Center. Collaborate with senior management to enhance member experience, develop sales plans, and lead a dynamic team focused on achiev...

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Champion enterprise growth by driving complex B2B SaaS sales cycles, building strategic relationships with C-suite executives, and delivering impactful solutions to innovative Life Sciences companies...

Montreal, QCIn-Person

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Optimize enterprise sales strategies by driving revenue growth and building strategic relationships with C-level executives. Own the full sales cycle, navigate complex environments, and collaborate cr...

CanadaRemote

4 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$75K - $150K *

Drive growth by establishing and nurturing customer relationships while identifying new business opportunities in the field, enhancing sales strategies, and delivering exceptional service for a thrivi...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $100K *

Join a team that's dedicated to driving sales growth and building strong relationships with residential trade professionals. Leverage your expertise to support plumbing contractors, HVAC specialists...

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$65K - $125K *

Transform customer relationships by driving sales growth and exceeding targets. Collaborate with clients to identify needs and deliver tailored solutions while maintaining high standards of service an...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$140K - $170K *

Unlock potential by leading large-scale service engagements with Fortune 500 clients. Drive sales, build relationships, and deliver impactful solutions in technology areas like Infrastructure Moderniz...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$176K - $294K *

Partner with us to drive strategic growth in banking by leading client relationships, executing transformative strategies, and delivering innovative solutions that enhance profitability and market sha...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$107K - $184K *

Elevate your career by managing a diverse portfolio, driving business growth, and fostering relationships with middle-market clients. Collaborate with specialists to deliver comprehensive banking solu...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $135K *

Optimize account management and business development efforts by building strong relationships with dental offices. Drive sales objectives, introduce innovative products, and deliver exceptional servic...

RemoteRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$75K - $126K *

Champion client success by managing key financial services accounts, driving strategic initiatives, and fostering executive relationships to enhance retention and growth. Collaborate across teams to d...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $126K *

Transform client relationships in financial services by driving retention and growth. Leverage your expertise to navigate complex organizations, build executive partnerships, and deliver strategic ini...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$133K - $283K *

Elevate client relationships by managing a strategic portfolio, driving revenue growth and satisfaction through collaboration with C-suite executives and internal teams to deliver tailored technology...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$75K - $100K *

Champion pursuit strategies by leading proposal development and enhancing processes. Collaborate with market leaders to mentor teams and elevate quality, ensuring alignment with client expectations an...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $100K *

Drive the coordination of pursuit strategies, enhancing proposal quality and efficiency. Collaborate with leaders to mentor teams, analyze outcomes, and ensure alignment with client expectations while...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $100K *

Lead the execution of pursuit strategies, enhancing proposal quality and efficiency. Collaborate with market leaders to mentor teams and improve processes, ensuring alignment with client expectations...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $100K *

Transform the pursuit landscape by leading strategies and enhancing proposal quality. Collaborate with cross-functional teams to drive success, mentor specialists, and continuously improve processes f...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$75K - $100K *

Shape the future of pursuit strategies by leading proposal development and enhancing processes. Collaborate with cross-functional teams to elevate quality and efficiency while mentoring junior special...

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$82K - $150K *

Join a team that's driving growth in the dental implant market by aggressively prospecting and converting new customers. Leverage your sales expertise to expand market share and position value-oriente...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$82K - $150K *

Join a team that's driving growth in the dental implant market by aggressively prospecting and converting new customers. Leverage your sales expertise to expand market share and position value-oriente...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.