Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$72K - $100K *

Engage with diverse clients to drive sales growth, delivering tailored solutions and exceptional customer experiences. Collaborate effectively, manage relationships, and stay informed on market trends...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Unlock your potential as a key player in field service, enhancing customer satisfaction through hands-on equipment repair, maintenance, and technical support. Collaborate with dynamic teams to ensure...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$68K - $102K *

Transform customer experiences by delivering expert field service solutions. Collaborate with teams to perform diagnostics, repairs, and maintenance on critical power equipment, ensuring operational e...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $148K *

Join us to support orthopedic surgeries and enhance customer experiences by providing technical assistance for manual and robotic products, ensuring smooth operations and high satisfaction across your...

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$76K - $142K *

Optimize sales growth by managing a territory of Independent Agencies, fostering relationships, and executing strategic plans to enhance market share and profitability for Mercury products...

Phoenix, AZRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $115K *

Shape HR strategies by providing expert guidance to business leaders, fostering a positive workplace culture, and ensuring compliance with HR regulations while managing key initiatives across distribu...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$126K - $162K *

Accelerate growth by driving sales and building relationships in the acute care hospital market. Leverage clinical insights and product expertise to exceed sales goals while collaborating with key sta...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$126K - $162K *

Drive your career with a dynamic sales role focused on OR products. Build relationships, exceed sales goals, and deliver innovative solutions in the acute care hospital market while collaborating with...

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$66K - $95K *

Transform patient care by supporting physicians and enhancing communication. Collaborate with healthcare teams to streamline access to services and ensure efficient appointment scheduling for optimal...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Accelerate growth by building relationships with target branches, driving partnerships, and enhancing customer experiences. Shape the future of logistics through strategic account management and colla...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$66K - $95K *

Engage with patients and physicians to streamline care processes, ensuring effective communication and support. Facilitate access to services and resources while managing appointment logistics in a dy...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $90K *

Drive mission success by diagnosing and repairing advanced defense systems. Collaborate with teams and customers while traveling frequently to deliver training and support in demanding environments. J...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $90K *

Support cutting-edge defense technologies by diagnosing and repairing complex systems. Collaborate with teams and customers in demanding environments, ensuring mission success through effective traini...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $100K *

Grow your career with a leadership role managing HVAC Service and Dispatch teams. Oversee operations, ensure high standards, and foster a culture of safety and customer service excellence while drivin...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$92K - $100K *

Transform team dynamics by leading HVAC Service and Dispatch staff. Drive performance, ensure superior customer service, and uphold safety standards while fostering a collaborative environment for ope...

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $150K *

Join a team that's driving growth in oral surgery practices through proactive sales, relationship building, and strategic outreach. Leverage your expertise to achieve targets and provide exceptional s...

California, USRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$160K - $200K *

Drive cloud data security solutions as a Mid-Market Account Executive, leading full-cycle sales from prospecting to closing while developing executive relationships and aligning with customer needs fo...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Grow your career with a dynamic team focused on strategic account management, driving revenue growth, and enhancing customer satisfaction through innovative solutions and expert consultation...

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$89K - $120K *

Transform your sales career by driving revenue growth through strategic partnerships. Manage the full sales cycle, collaborate with teams, and leverage your expertise in cloud computing to attract and...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$79K - $158K *

Empower our customer operations team by providing technical support and issue resolution for aftermarket parts, ensuring seamless communication and collaboration with dealers and international partner...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $158K *

Elevate customer support by providing technical assistance and issue resolution for aftermarket parts, ensuring seamless communication and collaboration across global teams to enhance dealer relations...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$106K - $165K *

Unlock potential by driving sales and managing relationships with Tier 3 accounts. Utilize innovative digital tools to achieve sales targets and foster client partnerships in a dynamic, collaborative...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $160K *

Lead the charge in providing expert technical support for customer fleets, ensuring maximum uptime through collaboration with engineering and service partners. Engage in hands-on problem-solving and c...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $180K *

Oversee a dynamic sales environment by managing online presence and floor operations, ensuring efficient interactions and maximizing customer satisfaction. Utilize digital marketing strategies to boos...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Elevate your sales career by building lasting client relationships and driving revenue growth. This role focuses on strategic account management, fostering connections, and leveraging a dedicated mark...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.