Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$50K - $115K *

Empower public-sector clients by aligning technology vendors with their needs. Manage purchase orders, provide timely quotes, and maintain customer relationships while collaborating with teams to ensu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Unlock potential by driving sales for Tier I and II tech vendors, ensuring customer satisfaction through accurate quotes and seamless service delivery. Collaborate with teams to support public-sector...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Elevate your career by aligning technology vendors with public-sector needs. Engage with clients, manage purchase orders, and deliver exceptional service while collaborating with teams to ensure seaml...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Join a team that's dedicated to aligning technology vendors with public-sector needs. You'll manage sales processes, provide exceptional service, and collaborate with various teams to ensure seamless...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Advance your career by aligning technology vendors with public-sector needs. Utilize your sales expertise to manage accounts, provide quotes, and ensure seamless service delivery while fostering stron...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Join a team that's dedicated to aligning technology vendors with public-sector needs. This role involves managing sales processes, providing quotes, and ensuring excellent customer service while colla...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Elevate your career by aligning technology vendors with public-sector needs. This role demands precision in sales support, customer relationship management, and collaboration with teams to ensure seam...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $160K *

Shape the future of customer partnerships by driving Measurement sales in the Four Corners region. Collaborate with stakeholders to deliver impactful solutions and identify new business opportunities...

Chanhassen, MNRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $106K *

Lead the charge in enhancing customer service operations by overseeing daily activities, training staff, and implementing technology solutions to improve efficiency and accuracy in financial record-ke...

4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $100K *

Elevate client relationships by generating referrals and achieving sales targets through compassionate service and community engagement. Collaborate with teams to ensure seamless support for families...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $235K *

Drive growth by selling innovative Employee Service solutions, engaging with HR and IT stakeholders to deliver tailored solutions. Collaborate with teams to enhance client experiences in a fast-paced...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$77K - $214K *

Accelerate growth by driving sales of Employee Service solutions, engaging with HR and IT stakeholders to deliver tailored solutions. Collaborate with teams to enhance client experiences and achieve r...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $235K *

Transform your career by driving growth in Employee Service solutions. Engage with HR and IT stakeholders to deliver tailored solutions, while executing scalable sales strategies in a fast-paced, coll...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $235K *

Join a dynamic team to drive growth in Employee Service solutions, focusing on HR and IT capabilities. Engage with stakeholders, develop tailored solutions, and execute sales strategies to enhance emp...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$111K - $165K *

Lead incident response efforts, directing teams to resolve critical issues swiftly. Utilize deep technical expertise in cloud infrastructure and automation to enhance system reliability and performanc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$60K - $120K *

Empower growth by selling nonstandard auto insurance while building lasting customer relationships. Drive sales through proactive engagement and expert guidance, ensuring accuracy in transactions and...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$500K+*

Transform business growth by leveraging AI tools and modern sales strategies to identify and engage potential customers, driving lead generation and fostering strong relationships in a dynamic sales e...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $100K *

Optimize sales strategies by leveraging company-provided leads to drive revenue growth. Collaborate in workshops and training programs to enhance skills and advance your career in a supportive environ...

Reposted today

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a team that's dedicated to driving sales success through provided leads, comprehensive training, and professional growth opportunities. Enjoy a supportive environment that fosters development and...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a team that's dedicated to helping clients find the best plans while driving sales through provided leads. Utilize your communication skills to foster relationships and achieve your financial goa...

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a dynamic sales team where you'll leverage provided leads to drive revenue. Collaborate with diverse professionals, enhance your skills through training, and enjoy unlimited earning potential whi...

3 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a team that's dedicated to driving sales success through provided leads. Leverage your communication skills to build relationships and generate revenue while enjoying comprehensive training and a...

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Develop and execute sales strategies to generate revenue through provided leads, leveraging various channels including web, direct mail, and seminars. Collaborate with a diverse team to enhance skills...

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Join a dynamic sales team focused on generating leads and driving revenue. Utilize provided resources to connect with clients and enhance your sales skills through comprehensive training and workshops...

5 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$85K - $100K *

Lead the charge in generating sales through provided leads, utilizing your strong communication skills to connect with clients and drive revenue growth. Enjoy comprehensive training and advancement op...

5 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.