Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$93K - $103K *

Grow market share by driving SaaS client acquisitions through self-generated leads and prospecting. Execute sales strategies with support, conducting over half your work in the field while building yo...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$72K - $188K *

Accelerate your career as a sales professional, driving new business growth and maintaining client relationships in a dynamic environment. Enjoy uncapped earning potential and comprehensive training t...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$95K - $115K *

Join us to lead Business and Technical Operations at the Service Center, overseeing workflow, ensuring quality and profitability while serving as a key customer liaison to enhance service delivery and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$60K - $300K *

Drive your sales career by engaging with vacation ownership clients, enhancing their experience through tailored solutions. Thrive in a fast-paced, commission-driven environment while achieving person...

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $120K *

Transform complex commercial real estate relationships by leveraging advanced credit judgment and financial solutions, while mentoring colleagues and driving business development to enhance portfolio...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock potential by driving new business growth through consultative selling and relationship building. Collaborate with teams to maximize customer value and achieve revenue objectives within your ass...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$114K - $134K *

Optimize enterprise IT service desk operations by leading advanced troubleshooting, root cause analysis, and technical oversight. Drive efficiency through automation and mentoring while ensuring compl...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$80K - $100K *

Accelerate progress at driving sales growth through lead generation, impactful presentations, and strategic account management while consistently exceeding targets and fostering strong client relation...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving growth by managing key accounts and enhancing customer relationships. Leverage your expertise in sales and food science to optimize strategies and deliver exceptional value...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Accelerate growth by managing key accounts and driving sales strategies. Leverage deep product knowledge and customer insights to enhance relationships and achieve profitability targets across Cheese...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Transform customer relationships by leading sales efforts with high-impact accounts. Drive growth and profitability through strategic account management, leveraging deep product knowledge and market i...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Lead the charge in managing high-impact accounts, driving sales growth, and enhancing customer relationships. Utilize market insights and cross-functional collaboration to achieve strategic goals and...

Dallas, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Lead sales initiatives with high-impact accounts, managing relationships and driving growth through strategic account plans and market insights. Collaborate cross-functionally to deliver exceptional c...

Yesterday

  •   8 - 10 years exp.  •   Food & Beverages

$50K - $115K *

Empower public-sector clients by aligning technology vendors with their needs. Manage purchase orders, provide timely quotes, and maintain strong customer relationships while collaborating with teams...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Transform your career by aligning technology vendors with public-sector needs. This role involves managing sales processes, providing quotes, and ensuring customer satisfaction through collaboration a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Drive customer success by aligning technology vendors with public-sector needs. Manage quotes, purchase orders, and maintain strong relationships while ensuring accurate data entry and seamless servic...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Transform customer relationships as you align technology vendors with public-sector needs. Leverage your sales expertise to provide accurate product information and manage purchase orders, ensuring se...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Elevate your career by aligning technology vendors with public-sector needs. This role demands precision in sales support, customer relationship management, and collaboration with teams to ensure seam...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Lead the charge in aligning technology vendors with public-sector needs, providing exceptional service and support. Manage purchase orders, maintain customer records, and collaborate with teams to ens...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Support public-sector clients by aligning technology vendors with their needs. Manage quotes, purchase orders, and customer records while ensuring seamless service delivery and maintaining strong rela...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Help us transform the public sector by aligning technology vendors with client needs. This role requires strong communication and organizational skills to manage sales processes and foster lasting cus...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Empower public-sector clients by aligning technology vendors with their needs. Manage purchase orders, provide timely quotes, and maintain customer relationships while collaborating with teams to ensu...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Unlock potential by driving sales for Tier I and II tech vendors, ensuring customer satisfaction through accurate quotes and seamless service delivery. Collaborate with teams to support public-sector...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Elevate your career by aligning technology vendors with public-sector needs. Engage with clients, manage purchase orders, and deliver exceptional service while collaborating with teams to ensure seaml...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$50K - $115K *

Join a team that's dedicated to aligning technology vendors with public-sector needs. You'll manage sales processes, provide exceptional service, and collaborate with various teams to ensure seamless...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.