Customer Service Representative Jobs

Find Customer Service Representative opportunities that match your experience and career goals on Ladders. Our job listings focus on vetted professional roles paying $100,000 or more, including senior customer service, client experience, and customer support positions. Explore opportunities with organizations seeking professionals who can build customer trust, resolve complex issues, and improve service operations.

What Customer Service Representatives Do

Customer Service Representatives help customers get answers, solve problems, and make the most of a company's products or services. Depending on the role and industry, responsibilities may include managing customer inquiries, troubleshooting issues, coordinating with internal teams, documenting interactions, and identifying recurring concerns. Senior and specialized positions may also involve account support, service quality improvement, customer retention, or team leadership.

Skills and Experience Employers Value

Employers commonly look for clear communication, active listening, sound judgment, empathy, and strong problem-solving skills. Experience with customer relationship management (CRM) platforms, support ticketing systems, product knowledge, and written communication can also be valuable. Leadership roles may call for coaching, performance analysis, process improvement, and the ability to use customer feedback to strengthen the service experience.

Career Paths in Customer Service

Customer service experience can lead to opportunities in customer success, account management, client experience, support operations, service management, and customer experience leadership. The path depends on your industry, strengths, and professional background. Use Ladders to explore vetted roles with compensation of $100,000 or more and find positions that align with your next career move.

Find Customer Service Representative Jobs on Ladders

Search Customer Service Representative and related job titles on Ladders to discover professional opportunities across industries. Review each listing for its responsibilities, qualifications, location, and compensation details, then apply to roles that fit your experience and goals.

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$115K - $135K *

Unlock potential by driving business development and building lasting client relationships in the industrial sector. Collaborate with internal teams to enhance market presence and contribute to long-t...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$114K - $120K *

Lead the charge in driving sales growth by developing customer relationships, managing accounts, and identifying new business opportunities. Utilize your skills to enhance customer satisfaction and pr...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $113K *

Accelerate progress at our dynamic sales team by driving growth in established markets, managing customer relationships, and leveraging industry expertise to enhance operational efficiencies and safet...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $100K *

Lead a high-performance service center, optimizing operations and enhancing service quality while ensuring cost control and employee engagement. Drive performance through effective coordination across...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $120K *

Champion growth by managing high-value sales pipelines and fostering relationships with key decision-makers. Drive adoption of innovative solutions, exceed targets, and collaborate across teams to enh...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $100K *

Transform customer relationships into lasting partnerships while driving agency growth. Leverage your sales expertise to recommend tailored insurance solutions, ensuring client satisfaction and retent...

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$45K - $150K *

Empower clients by providing tailored financial solutions and insurance coverage. Leverage your expertise to educate customers on managing risks and achieving their financial goals while driving new b...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $100K *

Join a dynamic team to market financial products, educate clients on options, and provide expert guidance in financial planning. Leverage your analytical skills to enhance customer experiences and dri...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$75K - $113K *

Join a team that's driving growth in the Pennsylvania market by leveraging consultative sales techniques to enhance customer relationships and expand Ecolab's solutions. Cultivate industry connections...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$101K *

Join a team that's dedicated to enhancing customer packaging performance through technical expertise. Provide vital support in equipment operations, conduct audits, and facilitate training while trave...

Pennsylvania, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Lead customer support operations across Canada, enhancing service delivery and team performance in a dynamic industrial environment. Drive process improvements and foster collaboration with internal s...

Sudbury, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Optimize customer interactions by managing orders and quotes in ERP, supporting sales and purchasing teams. Leverage strong analytical and organizational skills to enhance service delivery and maintai...

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $200K *

Transform homeowner comfort by providing tailored HVAC solutions through expert consultations and one-call sales. Leverage warm leads to drive performance in a dynamic, commission-based environment fo...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $200K *

Empower homeowners by providing tailored HVAC solutions through professional consultations. This role emphasizes customer engagement and one-call sales, ensuring a seamless experience from assessment...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$92K - $114K *

Unlock your potential by leading a dynamic customer service team. Drive strategic initiatives that enhance customer experience while fostering team growth and achieving organizational goals. Be the co...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $90K *

Elevate your career by driving sales and building relationships in the asphalt industry. This role focuses on managing customer accounts, delivering exceptional service, and collaborating with interna...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $250K *

Unlock your potential by driving sales growth and marketing strategies. Collaborate with senior team members to expand territories, build client relationships, and meet annual sales goals in a fast-pa...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$81K - $121K *

Engage with customers to drive sales growth through innovative solutions and strong relationships. Utilize a consultative approach to understand client needs and deliver tailored technical support, en...

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$118K - $177K *

Advance business growth by developing strong customer relationships and delivering tailored solutions in the chemical industry, leveraging technical expertise to drive sales and enhance customer opera...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$65K - $110K *

Join a dynamic sales team to cultivate merchant partnerships, drive business growth, and exceed sales targets. Leverage your B2B sales expertise to build relationships and manage a robust sales pipeli...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $88K *

Champion customer satisfaction by leading a dynamic support team, driving operational efficiency, and implementing strategic initiatives to exceed performance goals while fostering a culture of contin...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K *

Drive lead generation and sales success by delivering impactful presentations, negotiating contracts, and managing client accounts to consistently exceed sales goals in a dynamic environment...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$53K - $108K *

Join our team as a Services Procurement Professional, managing procurement processes, ensuring compliance with regulations, and optimizing supplier performance to drive cost savings and value in defen...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Shape exceptional customer experiences by leading strategic initiatives, driving sales performance, and fostering cross-functional collaboration to achieve business growth and operational excellence i...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join a team that's driving sales growth in the OEM market by building strong relationships with manufacturers and expanding product offerings through strategic engagement and technical solution sellin...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Customer Service Representative do?question toggle

    A Customer Service Representative assists customers with questions, product or service issues, and requests. Responsibilities can include troubleshooting, documenting interactions, coordinating with other teams, and helping improve the customer experience.

  • What skills are important for Customer Service Representative jobs?question toggle

    Communication, active listening, empathy, problem-solving, and organization are commonly valued. Depending on the role, employers may also seek CRM or ticketing-system experience, product knowledge, and skills in customer retention or service operations.

  • What career paths can follow customer service experience?question toggle

    Customer service professionals may move into customer success, account management, client experience, support operations, service management, or customer experience leadership, depending on their skills and experience.

  • Are Customer Service Representative jobs on Ladders vetted?question toggle

    Ladders focuses on vetted professional job opportunities paying $100,000 or more. Review individual listings to confirm role requirements, compensation details, and other specifics.

  • How can I find Customer Service Representative jobs paying $100,000 or more?question toggle

    Search Ladders for Customer Service Representative and related titles, then review listings for compensation, responsibilities, qualifications, and location to find opportunities that fit your background.