Explore Vice President of Customer Success opportunities for experienced leaders ready to shape the customer journey and drive business growth. These executives build and lead customer success organizations, strengthen relationships with key accounts, and help ensure customers achieve measurable value from a company’s products or services. Ladders features vetted professional jobs paying $100,000 or more, including senior roles across a range of industries.
A VP of Customer Success sets the strategy for onboarding, adoption, retention, renewals, and account growth. The role typically involves managing customer success teams, partnering with sales and product leaders, monitoring customer health and satisfaction, and using data to identify risks and opportunities. Responsibilities vary by company, product, and customer base.
Employers often look for a record of leading customer-facing teams and improving retention, renewals, product adoption, or customer satisfaction. Commonly valued strengths include executive communication, strategic account management, coaching, change leadership, and analytical decision-making. Experience with customer success platforms, CRM tools, and subscription or enterprise business models may also be relevant.
Compensation depends on factors such as industry, company size, location, scope of responsibility, and experience. Many VP-level roles offer total compensation that can include base salary, bonus, and equity. Ladders focuses on professional opportunities paying $100,000 or more, helping experienced candidates discover senior customer success roles.
Search Ladders for vetted Vice President of Customer Success jobs and related executive opportunities. Review each listing for compensation, responsibilities, location, and qualifications, then tailor your application to show how your leadership has improved customer outcomes and business performance.
Senior Technical Product Manager, Data Services
$95K - $135K *
Lead the charge in shaping data management strategies and solutions for B2G registration and reporting platforms. Collaborate across teams to enhance automated tools and ensure compliance, driving inn...
Today
Senior Technical Product Manager, Data Services
$95K - $135K *
Unlock potential by leading data management strategies and product execution for B2G platforms. Collaborate across teams to enhance reporting tools and ensure compliance, driving innovative solutions...
1 week ago
$150K - $180K *
Champion operational excellence in AI server repair, leading strategic initiatives, driving continuous improvement, and ensuring compliance while managing P&L and fostering cross-functional collaborat...
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Director of Software Engineering – Salesforce
$165K - $180K *
Lead and inspire engineering teams to design, build, and scale our Salesforce platform. Drive technical strategy and execution while collaborating with cross-functional stakeholders to deliver secure...
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Director of Software Engineering – Salesforce
$165K - $180K *
Transform the Salesforce ecosystem by leading engineering teams to design, build, and scale innovative solutions. Drive technical strategy and ensure high performance while mentoring talent and collab...
Today
Director of Software Engineering – Salesforce
$165K - $180K *
Take ownership of the Salesforce engineering strategy, leading teams to design, build, and scale innovative solutions. Collaborate with stakeholders to ensure high performance and security while drivi...
Today
Director of Software Engineering – Salesforce
$165K - $180K *
Champion the technical strategy and execution for Salesforce engineering, leading teams to deliver scalable, secure solutions while driving engineering excellence and collaboration across departments...
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Vice President, Business Development
$85K - $110K *
Transform client relationships and drive growth by identifying new business opportunities and delivering strategic solutions. Lead initiatives to expand market presence and contribute to long-term suc...
2 days ago
Vice President, Business Development
$85K - $110K *
Lead the charge in driving growth by building client relationships and identifying new business opportunities. This strategic role focuses on expanding market presence and delivering solutions that fo...
2 days ago
Vice President, Business Development
$85K - $110K *
Champion growth by forging client relationships and identifying new business opportunities. Drive revenue through strategic solutions while expanding market presence and ensuring long-term success for...
2 days ago
Vice President, Business Development
$85K - $110K *
Elevate your career by driving growth through strategic client relationships and innovative business solutions. This leadership role focuses on expanding market presence and achieving revenue targets...
2 days ago
$160K - $195K *
Drive strategic HR initiatives as a key partner in building high-performing teams, enhancing organizational effectiveness, and leveraging data and technology to improve employee experience in a dynami...
3 weeks ago
Senior Manager, Customer Operations
$83K - $134K *
Shape the future of customer support by leading a dynamic team, ensuring high-quality, responsive service for millions. Drive operational excellence and foster a culture of continuous improvement whil...
1 week ago
Senior Manager, Customer Operations
$94K - $141K *
Lead and inspire a high-performing Customer Operations team, ensuring exceptional support experiences for millions. Drive operational excellence, manage vendor relationships, and collaborate with cros...
1 week ago
Senior Manager, Customer Operations
$83K - $134K *
Elevate customer experiences by leading a dynamic team in support operations. Shape strategies, manage vendor relationships, and drive continuous improvement to ensure high-quality, responsive service...
1 week ago
Senior Manager, Customer Operations
$83K - $134K *
Lead and develop a high-performing customer operations team, ensuring exceptional support experiences for millions. Oversee day-to-day operations, manage vendor relationships, and drive continuous imp...
1 week ago
Senior Manager, Customer Operations
$83K - $134K *
Empower customer experiences by leading a dynamic support team, ensuring quality and efficiency in operations. Drive strategic initiatives, manage vendor relationships, and enhance customer satisfacti...
1 week ago
Sr. Manager, Account Management & Operations
$102K - $171K *
Lead and optimize customer support operations, driving exceptional experiences and fostering a culture of service excellence. Collaborate with stakeholders to resolve challenges and enhance operationa...
4 days ago
Sr. Manager, Account Management & Operations
$102K - $171K *
Empower customer success by leading and transforming support operations. Drive strategic initiatives, enhance team performance, and foster collaboration across departments to deliver exceptional exper...
4 days ago
Sr. Manager, Account Management & Operations
$102K - $171K *
Lead the charge in optimizing customer support operations, driving exceptional experiences and strategic initiatives while managing a team. Foster collaboration and continuous improvement to enhance s...
4 days ago
Senior Manager, Customer Operations
$83K - $134K *
Shape the future of customer support by leading a dynamic team that ensures exceptional service quality and operational excellence. Drive strategic initiatives, manage vendor relationships, and enhanc...
1 week ago
Lead Product Manager, Care Experience
$125K - $150K *
Join a team that's redefining care experiences through innovative product management. Lead the vision and strategy to enhance member and provider interactions, ensuring impactful outcomes and seamless...
1 week ago
Lead Product Manager, Care Experience
$135K - $160K *
Drive the product vision for enhancing care experiences through technology, focusing on member engagement and provider effectiveness. Lead cross-functional teams to deliver impactful solutions that im...
1 week ago
Lead Product Manager, Care Experience
$138K - $165K *
Shape the future of care experiences by leading product vision and strategy. Drive impactful improvements in member engagement and clinical outcomes through innovative technology and cross-functional...
1 week ago
Vice President of Implementation
$297K - $367K *
Grow your career with a pivotal role driving hospital data integration and compliance. Lead execution of clinical data operations, build relationships, and ensure secure data handling while shaping a...
2 weeks ago
What does a Vice President of Customer Success do?
A VP of Customer Success leads the strategy and teams responsible for customer onboarding, adoption, retention, renewals, and growth. The role often partners with sales, product, and other executives to improve customer outcomes.
What qualifications are common for VP of Customer Success jobs?
Employers commonly seek senior leadership experience in customer success or a related customer-facing function, a history of leading teams, and evidence of improving retention or customer value. Requirements vary by organization and industry.
How much does a Vice President of Customer Success earn?
Compensation varies based on location, industry, company size, experience, and role scope. Executive packages may include salary, bonus, and equity. Ladders lists vetted professional jobs paying $100,000 or more.
Where can I find Vice President of Customer Success jobs?
You can search Ladders for vetted Vice President of Customer Success and related executive job opportunities paying $100,000 or more.