Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$175K - $250K *

Unlock potential by driving system design and maintenance in a dynamic environment, leveraging your expertise in systems engineering to develop mission-focused solutions that enhance reliability and c...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$175K - $250K *

Take ownership of designing, integrating, and maintaining complex systems while collaborating closely with teams to ensure mission-focus and reliability throughout the system lifecycle. Drive impactfu...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$82K - $113K *

Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Champion technical excellence by resolving complex application issues, mentoring support tiers, and advocating for long-term fixes to ensure product stability and efficiency...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $132K *

Champion the reliability and performance of critical automation systems, serving as a link between operations and engineering teams while driving rapid issue resolution and system optimization 24/7 to...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $113K *

Transform software performance in automation systems by leading deployment, troubleshooting, and stabilization efforts. Collaborate with cross-functional teams to ensure seamless integration and relia...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$84K - $152K *

Unlock potential by leading Level 2-3 technical support, mentoring junior engineers, and collaborating with cross-functional teams to resolve complex issues. Drive product enhancements and contribute...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $110K *

Join a team that's dedicated to optimizing IT infrastructure, ensuring availability, and enhancing security through proactive management of servers, storage systems, and cloud services to support seam...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $85K *

Join a dynamic IT team to optimize and support enterprise network infrastructures while delivering top-notch end-user technical support. Leverage your expertise in Palo Alto and Cisco Meraki to enhanc...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $105K *

Join us in supporting the growth of electric heating products. As a Technical Support Engineer, you'll deliver technical expertise, drive sales growth, and enhance customer relationships through excep...

2 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$85K - $115K *

Join a dynamic team as a vital technical liaison optimizing weapon detection solutions. Lead installations, provide expert support, and ensure seamless system performance for clients while delivering...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Drive an impactful Technical Support team, managing inquiries, resolving issues, and enhancing customer satisfaction. Develop team skills, collaborate cross-functionally, and foster a positive environ...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Deliver exceptional technical support as part of the Life Cycle Services Team, resolving complex issues for customers across the US and Canada while ensuring a high-quality experience and continuous i...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$68K - $147K *

Deliver exceptional technical support by troubleshooting and resolving customer issues, guiding projects, and enhancing client satisfaction for US and Canadian markets. Collaborate with diverse teams...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Innovate robust backend infrastructures by applying advanced engineering skills to enhance scalability, performance, and observability across various platforms. Collaborate with cross-functional teams...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$62K - $141K *

Unlock potential by leveraging your testing expertise to enhance software for national defense. Collaborate with engineers to develop robust test plans, implement automated processes, and drive contin...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $105K *

Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Engage potential customers by delivering tailored technical presentations and solutions. Collaborate with sales teams to showcase product value, ensuring customer satisfaction and driving revenue grow...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$89K - $120K *

Unlock potential by delivering advanced Tier 3 support and mentoring talent. Troubleshoot complex issues, perform root-cause analysis, and enhance team effectiveness in dynamic environments with stron...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Champion continuous improvement initiatives in GMP manufacturing, optimizing processes for efficiency, quality, and compliance. Collaborate cross-functionally, analyze data, conduct risk assessments...

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Elevate customer satisfaction by providing expert technical support and troubleshooting. Collaborate with engineering teams to voice customer needs while managing complex queries in a fast-paced, clou...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Unlock innovative telecommunications solutions by translating business needs into technical designs. Collaborate with teams to ensure scalable infrastructure and provide comprehensive project manageme...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Join a dynamic team to lead the design and management of advanced telecommunications solutions for diverse infrastructures, enhancing public safety through strategic modernization and hands-on project...

6 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.