In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$175K - $250K *
Unlock potential by driving system design and maintenance in a dynamic environment, leveraging your expertise in systems engineering to develop mission-focused solutions that enhance reliability and c...
2 weeks ago
$175K - $250K *
Take ownership of designing, integrating, and maintaining complex systems while collaborating closely with teams to ensure mission-focus and reliability throughout the system lifecycle. Drive impactfu...
2 weeks ago
$82K - $113K *
Transform critical automation systems by overseeing 24/7 operations, troubleshooting issues, and enhancing performance. Collaborate with engineering teams to ensure reliability, optimize uptime, and l...
3 days ago
Application Support Engineer - Level 3
$85K - $110K *
Champion technical excellence by resolving complex application issues, mentoring support tiers, and advocating for long-term fixes to ensure product stability and efficiency...
1 week ago
$96K - $132K *
Champion the reliability and performance of critical automation systems, serving as a link between operations and engineering teams while driving rapid issue resolution and system optimization 24/7 to...
2 weeks ago
$82K - $113K *
Transform software performance in automation systems by leading deployment, troubleshooting, and stabilization efforts. Collaborate with cross-functional teams to ensure seamless integration and relia...
4 days ago
$84K - $152K *
Unlock potential by leading Level 2-3 technical support, mentoring junior engineers, and collaborating with cross-functional teams to resolve complex issues. Drive product enhancements and contribute...
3 weeks ago
$90K - $120K *
Shape the future of technical support by leading a dynamic team, driving operational excellence, and enhancing customer satisfaction through effective mentorship and hands-on troubleshooting in a coll...
2 weeks ago
$90K - $120K *
Lead the charge in mentoring and managing a local Technical Support team, ensuring technical excellence while delivering outstanding customer experiences. Drive process improvements and collaborate cr...
2 weeks ago
$80K - $110K *
Join a team that's dedicated to optimizing IT infrastructure, ensuring availability, and enhancing security through proactive management of servers, storage systems, and cloud services to support seam...
Reposted 5 days ago
Network & End User Services Support Engineer - South San Francisco, California
$80K - $85K *
Join a dynamic IT team to optimize and support enterprise network infrastructures while delivering top-notch end-user technical support. Leverage your expertise in Palo Alto and Cisco Meraki to enhanc...
1 month ago
Technical Support Engineer, Electric Heating
$90K - $105K *
Join us in supporting the growth of electric heating products. As a Technical Support Engineer, you'll deliver technical expertise, drive sales growth, and enhance customer relationships through excep...
2 days ago
$85K - $115K *
Join a dynamic team as a vital technical liaison optimizing weapon detection solutions. Lead installations, provide expert support, and ensure seamless system performance for clients while delivering...
6 days ago
$75K - $95K *
Drive an impactful Technical Support team, managing inquiries, resolving issues, and enhancing customer satisfaction. Develop team skills, collaborate cross-functionally, and foster a positive environ...
5 days ago
$68K - $147K *
Deliver exceptional technical support as part of the Life Cycle Services Team, resolving complex issues for customers across the US and Canada while ensuring a high-quality experience and continuous i...
4 days ago
$68K - $147K *
Deliver exceptional technical support by troubleshooting and resolving customer issues, guiding projects, and enhancing client satisfaction for US and Canadian markets. Collaborate with diverse teams...
4 days ago
$120K - $150K *
Innovate robust backend infrastructures by applying advanced engineering skills to enhance scalability, performance, and observability across various platforms. Collaborate with cross-functional teams...
1 week ago
$62K - $141K *
Unlock potential by leveraging your testing expertise to enhance software for national defense. Collaborate with engineers to develop robust test plans, implement automated processes, and drive contin...
4 weeks ago
$90K - $105K *
Optimize customer experiences by resolving complex technical issues and collaborating across teams. Serve as a vital link between customers and product development, ensuring swift resolutions while en...
1 week ago
$90K - $120K *
Engage potential customers by delivering tailored technical presentations and solutions. Collaborate with sales teams to showcase product value, ensuring customer satisfaction and driving revenue grow...
1 week ago
Senior Technical Support Engineer
$89K - $120K *
Unlock potential by delivering advanced Tier 3 support and mentoring talent. Troubleshoot complex issues, perform root-cause analysis, and enhance team effectiveness in dynamic environments with stron...
3 days ago
$75K - $95K *
Champion continuous improvement initiatives in GMP manufacturing, optimizing processes for efficiency, quality, and compliance. Collaborate cross-functionally, analyze data, conduct risk assessments...
4 weeks ago
$90K - $120K *
Elevate customer satisfaction by providing expert technical support and troubleshooting. Collaborate with engineering teams to voice customer needs while managing complex queries in a fast-paced, clou...
5 days ago
Senior Telecommunications Engineer
$100K - $130K *
Unlock innovative telecommunications solutions by translating business needs into technical designs. Collaborate with teams to ensure scalable infrastructure and provide comprehensive project manageme...
6 days ago
Senior Telecommunications Engineer
$100K - $130K *
Join a dynamic team to lead the design and management of advanced telecommunications solutions for diverse infrastructures, enhancing public safety through strategic modernization and hands-on project...
6 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.