Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$91K - $112K *

Unlock potential by driving application support, diagnosing software issues, and collaborating effectively across teams to enhance reliability and efficiency in critical business systems. Your experti...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $112K *

Elevate your career by troubleshooting and enhancing critical business systems. As a key team player, you'll utilize your expertise to drive solutions, support colleagues, and engage cross-functionall...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $112K *

Transform multiple business systems by diagnosing software issues as a Application Support Engineer. Lead teams in problem-solving, enhance system reliability, and foster collaborative improvements to...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $158K *

Unlock your potential in a dynamic support role, delivering complex solutions and enhancing AWS service reliability while mentoring junior engineers and fostering customer communication during critica...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Transform the resilience of cloud platforms by driving innovative SRE practices. Collaborate across teams to implement scalable solutions while mentoring others and optimizing services focused on reli...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$192K - $289K *

Lead engineering excellence for F-35 production operations, ensuring optimal compliance and quality. Collaborate with cross-functional teams to manage technical baselines and drive program success thr...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$192K - $289K *

Optimize the F-35 Production area by providing technical leadership and oversight, ensuring quality and timely execution of engineering processes while managing a skilled team to meet customer and pro...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$125K - $140K *

Lead the evolution of structured cabling solutions by collaborating with diverse teams, enhancing product technologies, training customers, and ensuring top-tier project execution to meet dynamic mark...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$125K - $140K *

Unlock your potential as you drive product development and training in structured cabling. Collaborate with sales and engineering teams to enhance customer solutions while leveraging your technical ex...

2 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $120K *

Champion the development of embedded software for real-time systems, ensuring seamless integration with hardware. Collaborate with cross-disciplinary teams to enhance reliability and drive innovative...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$180K - $200K *

Drive structured cabling innovation in data center engineering, collaborating with teams to enhance efficiency and operations. Oversee design and implementation while ensuring compliance with industry...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$98K - $183K *

Transform your career by driving innovative manufacturing processes and systems. Collaborate cross-functionally to enhance production efficiency, contribute to continuous improvement, and lead project...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Empower your sourcing expertise in a fast-paced environment, focusing on building diverse talent pipelines. Collaborate with stakeholders to attract top technical professionals while ensuring an excep...

1 week ago

  •   8 - 10 years exp.  •   Staffing

$90K - $130K *

Join a dynamic team to lead product support operations, empowering specialists to deliver exceptional customer experiences while driving continuous improvement and efficiency across support systems an...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $127K *

Collaborate within a dynamic R&D team to design and enhance chemical identification analyzers, focusing on circuit and PCB design, risk mitigation, and product quality while ensuring compliance and va...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $157K *

Launch impactful training programs to enhance technician skills and safety. Collaborate with stakeholders to assess needs and deliver tailored content ensuring adherence to standards while improving p...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $140K *

Join a team that's enhancing network security and performance across diverse environments, ensuring resilient connectivity for events and operations. Collaborate in a hands-on role, supporting enterpr...

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $157K *

Empower field technicians by developing and delivering essential training programs that enhance technical skills, promote safety, and meet industry standards, while collaborating with stakeholders to...

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $157K *

Elevate technician competencies through dynamic training programs. Collaborate with stakeholders to assess needs and develop targeted learning solutions. Your expertise will help uphold quality standa...

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Build user interfaces and backend APIs as a full stack engineer. Collaborate with customers, manage the product lifecycle, and contribute to open-source projects with technologies like Go, TypeScript...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$189K - $211K *

Elevate your career by developing complex software systems while collaborating with teams. Utilize your software engineering expertise to enhance performance across diverse projects in a creative and...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$189K - $211K *

Deliver innovative software solutions by developing, maintaining, and enhancing complex systems. Collaborate within teams or independently, ensuring adherence to design standards and addressing softwa...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$75K - $95K *

Innovate roadside operations by enhancing systems integration and automation. Utilize your engineering expertise to ensure reliability and service excellence in a 24/7 environment, collaborating acros...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Join a team that's redefining network architecture by leading advanced design and optimization efforts for mission-critical educational operations in a high-performance environment, ensuring reliabili...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$148K - $193K *

Manage and oversee full-cycle ICT design for mission-critical data centers and smart buildings. Collaborate with leadership, lead design teams, and develop project specifications. Ensure projects are...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.