Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$95K - $102K *

Advance technical operations as a Tier II support engineer, providing critical assistance for enterprise ISR systems. Facilitate efficient issue resolution while documenting processes, ensuring operat...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$185K - $250K *

Elevate our sales dynamics by becoming a technical leader for strategic clients. Drive complex pre-sales processes, craft solutions, and lead compelling demonstrations, while collaborating across team...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$78K - $100K *

Unlock your potential as a key IT support professional, enhancing user experiences and system performance. Manage cloud applications, troubleshoot devices, and collaborate on IT projects in a dynamic...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$107K - $138K *

Transform customer experiences by providing expert support and resolution for complex technical issues in PowerEdge XE environments. Collaborate with teams to enhance service quality and maintain oper...

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $110K *

Lead quality excellence by driving strategic initiatives, mentoring teams, and ensuring products exceed quality and regulatory standards. Influence cross-functional collaboration to resolve critical q...

Calgary, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$155K - $165K *

Lead the charge in building and maintaining a cloud-native PaaS, ensuring robust deployment and management of applications and data services across multiple security domains while collaborating with s...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$60K - $180K *

Champions the refinement and automation of storage systems, enhancing uptime and performance. Collaborate with diverse teams to troubleshoot, develop solutions, and assess vulnerability in virtual ser...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$71K - $97K *

Advance your career by deploying and maintaining cutting-edge robotic systems. This hands-on role is vital for ensuring operational success, working directly with clients to optimize performance and r...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Grow your career with a technical pre-sales role driving innovative UCaaS solutions. Partner with key stakeholders to enhance business communications and deliver impactful customer experiences through...

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Optimize firmware quality and reliability for IoT cold chain logistics, ensuring devices perform seamlessly. Collaborate across teams to validate and test before deployment, enhancing the user experie...

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $140K *

Champion the administration of MacOSX systems using JamF PRO, ensuring optimal performance and security through automated deployments and timely updates, while providing advanced technical support to...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$74K - $95K *

Grow your career by partnering with us to optimize our IT infrastructure, providing Tier 2 support for networking, cloud services, and tech troubleshooting while collaborating with cross-functional te...

Vancouver, BCIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$137K - $161K *

Champion solutions by partnering with sales to design innovative, technical offerings that enhance trust and safety in hiring. Deliver compelling demos, educate prospects, and drive product insights w...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$116K - $136K *

Shape the future of hiring technology by designing innovative solutions and collaborating closely with Sales, while addressing complex challenges to enhance trust and safety in the hiring process for...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Contribute to successful software integration by navigating customer processes, coordinating tests, and documenting requirements effectively. Foster relationships within the customer organization to e...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Engineer innovative controls solutions as a lead technical expert for BMS and EPMS in mission-critical data centers. Collaborate cross-functionally to develop and maintain effective systems design, en...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $95K *

Join a team that's dedicated to delivering expert field service support, ensuring safe installations and repairs. Engage with cutting-edge technology while fostering customer relationships and providi...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $95K *

Shape the future of service solutions by installing, diagnosing, and repairing high-tech machinery. Take charge of customer training and ensure a safe work environment during regional assignments with...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $185K *

Shape the future of recruiting by partnering with teams to enhance full cycle recruiting for top engineering talent. Drive efficiencies, foster collaboration, and ensure a premium candidate experience...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $185K *

Join a team that's redefining technical recruitment by driving full-cycle hiring for innovative Engineering, Product, and Design talent, while optimizing processes to enhance candidate experiences and...

6 days ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Lead and inspire technical programs across global teams to deliver tangible business outcomes. Drive cross-functional collaboration, mitigate risks, and ensure high-quality execution while mentoring p...

Quebec, QCIn-Person

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Innovate quality assurance processes by performing rigorous testing on software applications. Collaborate cross-functionally to enhance product reliability and drive continual improvement, ensuring op...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $135K *

Tackle software quality improvements by performing tests, analyzing product functionality, and collaborating across teams to ensure optimal product performance and reliability in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Empower customer growth by leveraging consultative sales strategies and IT expertise to enhance relationships and drive enterprise infrastructure services revenue. Partner closely with teams to strate...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.