In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$95K - $102K *
Advance technical operations as a Tier II support engineer, providing critical assistance for enterprise ISR systems. Facilitate efficient issue resolution while documenting processes, ensuring operat...
3 weeks ago
$185K - $250K *
Elevate our sales dynamics by becoming a technical leader for strategic clients. Drive complex pre-sales processes, craft solutions, and lead compelling demonstrations, while collaborating across team...
2 weeks ago
$78K - $100K *
Unlock your potential as a key IT support professional, enhancing user experiences and system performance. Manage cloud applications, troubleshoot devices, and collaborate on IT projects in a dynamic...
3 weeks ago
Principal Engineer, Field Service - Texas
$107K - $138K *
Transform customer experiences by providing expert support and resolution for complex technical issues in PowerEdge XE environments. Collaborate with teams to enhance service quality and maintain oper...
4 days ago
$90K - $110K *
Lead quality excellence by driving strategic initiatives, mentoring teams, and ensuring products exceed quality and regulatory standards. Influence cross-functional collaboration to resolve critical q...
1 week ago
Cloud Platform Engineer (PaaS)
$155K - $165K *
Lead the charge in building and maintaining a cloud-native PaaS, ensuring robust deployment and management of applications and data services across multiple security domains while collaborating with s...
Reposted 6 days ago
Senior Storage Systems Engineer
$60K - $180K *
Champions the refinement and automation of storage systems, enhancing uptime and performance. Collaborate with diverse teams to troubleshoot, develop solutions, and assess vulnerability in virtual ser...
1 week ago
Field Service & Deployment Engineer
$71K - $97K *
Advance your career by deploying and maintaining cutting-edge robotic systems. This hands-on role is vital for ensuring operational success, working directly with clients to optimize performance and r...
Reposted 3 weeks ago
$110K - $130K *
Grow your career with a technical pre-sales role driving innovative UCaaS solutions. Partner with key stakeholders to enhance business communications and deliver impactful customer experiences through...
3 weeks ago
Firmware QA Engineer (Embedded Test Engineer)
$100K - $120K *
Optimize firmware quality and reliability for IoT cold chain logistics, ensuring devices perform seamlessly. Collaborate across teams to validate and test before deployment, enhancing the user experie...
1 week ago
Endpoint Engineer (MacOSX Specialist)
$100K - $140K *
Champion the administration of MacOSX systems using JamF PRO, ensuring optimal performance and security through automated deployments and timely updates, while providing advanced technical support to...
2 weeks ago
$74K - $95K *
Grow your career by partnering with us to optimize our IT infrastructure, providing Tier 2 support for networking, cloud services, and tech troubleshooting while collaborating with cross-functional te...
2 weeks ago
$137K - $161K *
Champion solutions by partnering with sales to design innovative, technical offerings that enhance trust and safety in hiring. Deliver compelling demos, educate prospects, and drive product insights w...
1 week ago
$116K - $136K *
Shape the future of hiring technology by designing innovative solutions and collaborating closely with Sales, while addressing complex challenges to enhance trust and safety in the hiring process for...
1 week ago
$100K - $120K *
Contribute to successful software integration by navigating customer processes, coordinating tests, and documenting requirements effectively. Foster relationships within the customer organization to e...
3 weeks ago
$110K - $130K *
Engineer innovative controls solutions as a lead technical expert for BMS and EPMS in mission-critical data centers. Collaborate cross-functionally to develop and maintain effective systems design, en...
2 weeks ago
$85K - $95K *
Join a team that's dedicated to delivering expert field service support, ensuring safe installations and repairs. Engage with cutting-edge technology while fostering customer relationships and providi...
4 days ago
$85K - $95K *
Shape the future of service solutions by installing, diagnosing, and repairing high-tech machinery. Take charge of customer training and ensure a safe work environment during regional assignments with...
2 weeks ago
$150K - $185K *
Shape the future of recruiting by partnering with teams to enhance full cycle recruiting for top engineering talent. Drive efficiencies, foster collaboration, and ensure a premium candidate experience...
6 days ago
$150K - $185K *
Join a team that's redefining technical recruitment by driving full-cycle hiring for innovative Engineering, Product, and Design talent, while optimizing processes to enhance candidate experiences and...
6 days ago
$110K - $130K *
Lead and inspire technical programs across global teams to deliver tangible business outcomes. Drive cross-functional collaboration, mitigate risks, and ensure high-quality execution while mentoring p...
Reposted 1 week ago
$120K - $145K *
Manage and lead complex technical programs across cross-functional teams, ensuring high-quality delivery against business objectives while fostering collaboration and mentorship, with a global impact...
Reposted 1 week ago
$100K - $120K *
Innovate quality assurance processes by performing rigorous testing on software applications. Collaborate cross-functionally to enhance product reliability and drive continual improvement, ensuring op...
2 weeks ago
$100K - $135K *
Tackle software quality improvements by performing tests, analyzing product functionality, and collaborating across teams to ensure optimal product performance and reliability in a dynamic environment...
2 weeks ago
Service Specialist - AI Data Center
$100K - $120K *
Empower customer growth by leveraging consultative sales strategies and IT expertise to enhance relationships and drive enterprise infrastructure services revenue. Partner closely with teams to strate...
5 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.