Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $95K *

Lead the charge in providing dynamic technical support for clients, tackling complex issues and enhancing usability through innovative solutions. Foster strong relationships with stakeholders while ad...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Join a team that's committed to innovation and growth, where you will drive impactful projects while collaborating with cross-functional teams to enhance operational efficiency and deliver exceptional...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Advance innovative solutions by leveraging your expertise in data analysis and project management within a collaborative team. Drive impactful results and enhance operational efficiencies, contributin...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$97K - $131K *

Partner with us to deliver exceptional support as you leverage your technical expertise to enhance customer satisfaction and resolve complex issues, driving success for key government projects in a dy...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Advance your career by delivering expert technical support and building strong customer relationships within a dynamic environment. Drive customer success with tailored solutions, troubleshooting comp...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$74K - $97K *

Accelerate progress at the forefront of IT support, mastering complex technical challenges while guiding clients through networking and Microsoft 365 environments. Elevate service excellence with ment...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$74K - $97K *

Join a team that's tackling complex IT challenges with empathy and expertise. Lead troubleshooting efforts, mentor peers, and enhance service delivery while ensuring client satisfaction across technic...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$66K - $104K *

Join a team that's dedicated to enhancing technology performance and user experience. Oversee hardware support operations, leading troubleshooting efforts, training users, and ensuring optimal functio...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$74K - $96K *

Resolve complex technical issues as you support PowerEdge XE servers. Take ownership of customer challenges, collaborate with cross-functional teams, and drive operational excellence to enhance produc...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $104K *

Join a dynamic team to empower efficient hardware support operations, ensuring optimal performance and troubleshooting of technology equipment while guiding and developing your team to meet business n...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$188K - $282K *

Elevate customer success through hands-on technical demonstrations, API integrations, and tailored proof-of-concepts, while leveraging advanced AI capabilities to craft solutions that exceed client ex...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$188K - $282K *

Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's driving innovation in HVAC solutions through close client collaboration and expert guidance. Elevate your career by engaging in multifaceted projects, while enjoying a supportive, t...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$121K - $193K *

Drive global support for Teradyne Semiconductor Test Products, managing root cause analysis and system reliability. Collaborate with cross-functional teams on product integration and training, ensurin...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$121K - $193K *

Join a dynamic team to provide superior support for Teradyne's Semiconductor Test Products, leveraging your engineering expertise and critical thinking skills to enhance product reliability and custom...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Drive successful project planning and execution by collaborating with multiple departments, ensuring timely delivery and adherence to customer specifications, while providing technical guidance and su...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$56K - $115K *

Unlock your potential as you tackle complex technical challenges, provide exceptional customer support, and mentor peers. Drive strategic improvements while engaging with industry leaders to enhance c...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$56K - $115K *

Lead the charge in providing expert technical support to clients, resolving complex issues and mentoring team members. Contribute to continuous improvement and drive impactful outcomes for a diverse r...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $104K *

Transform critical facility operations through proactive maintenance and expert support, ensuring the reliability of essential systems and safety standards while optimizing performance for exceptional...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Engage with customers to maximize value from products and services, driving retention and adoption while fostering key relationships. Collaborate with internal teams to ensure a seamless customer expe...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Elevate customer success by fostering relationships and ensuring maximum value from products and services. Drive retention goals, identify upselling opportunities, and lead strategic account managemen...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$95K - $115K *

Lead customer success initiatives to maximize product value through strategic relationships, proactive engagement, and innovative solutions, all while ensuring customer loyalty and effective crisis ma...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$220K - $240K *

Elevate customer satisfaction by serving as a trusted technical advisor, driving adoption and ROI through tailored solutions on the Cyera Platform while collaborating closely with clients to achieve t...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$79K - $85K *

Optimize technical support and service for ophthalmic devices across Canada. Collaborate with diverse teams to deliver training, resolve issues, and enhance customer experiences while complying with r...

Toronto, ONIn-Person

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$65K - $100K *

Grow your career with this hands-on role providing top-tier technical support and troubleshooting for customers, ensuring high-quality service and collaborative problem-solving in a dynamic environmen...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.