In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$80K - $95K *
Lead the charge in providing dynamic technical support for clients, tackling complex issues and enhancing usability through innovative solutions. Foster strong relationships with stakeholders while ad...
3 weeks ago
$95K - $115K *
Join a team that's committed to innovation and growth, where you will drive impactful projects while collaborating with cross-functional teams to enhance operational efficiency and deliver exceptional...
1 week ago
$95K - $115K *
Advance innovative solutions by leveraging your expertise in data analysis and project management within a collaborative team. Drive impactful results and enhance operational efficiencies, contributin...
1 week ago
Designated Support Engineer - Premium Support
$97K - $131K *
Partner with us to deliver exceptional support as you leverage your technical expertise to enhance customer satisfaction and resolve complex issues, driving success for key government projects in a dy...
2 weeks ago
Senior Customer Support Engineer
$80K - $95K *
Advance your career by delivering expert technical support and building strong customer relationships within a dynamic environment. Drive customer success with tailored solutions, troubleshooting comp...
3 weeks ago
$74K - $97K *
Accelerate progress at the forefront of IT support, mastering complex technical challenges while guiding clients through networking and Microsoft 365 environments. Elevate service excellence with ment...
1 week ago
$74K - $97K *
Join a team that's tackling complex IT challenges with empathy and expertise. Lead troubleshooting efforts, mentor peers, and enhance service delivery while ensuring client satisfaction across technic...
1 week ago
Hardware Support Technician Supervisor
$66K - $104K *
Join a team that's dedicated to enhancing technology performance and user experience. Oversee hardware support operations, leading troubleshooting efforts, training users, and ensuring optimal functio...
2 weeks ago
Technical Support Engineer 2 - PowerEdge XE - Hopkinton, Massachusetts
$74K - $96K *
Resolve complex technical issues as you support PowerEdge XE servers. Take ownership of customer challenges, collaborate with cross-functional teams, and drive operational excellence to enhance produc...
2 weeks ago
Hardware Support Technician, Supervisor
$66K - $104K *
Join a dynamic team to empower efficient hardware support operations, ensuring optimal performance and troubleshooting of technology equipment while guiding and developing your team to meet business n...
Reposted 3 weeks ago
$188K - $282K *
Elevate customer success through hands-on technical demonstrations, API integrations, and tailored proof-of-concepts, while leveraging advanced AI capabilities to craft solutions that exceed client ex...
1 week ago
$188K - $282K *
Shape the future of AI solutions by developing POCs and API integrations, while collaborating closely with clients and technical teams to showcase advanced capabilities and drive success in technical...
1 week ago
$95K - $115K *
Join a team that's driving innovation in HVAC solutions through close client collaboration and expert guidance. Elevate your career by engaging in multifaceted projects, while enjoying a supportive, t...
Reposted 3 weeks ago
Product Support Engineer (IST; North Reading, MA)
$121K - $193K *
Drive global support for Teradyne Semiconductor Test Products, managing root cause analysis and system reliability. Collaborate with cross-functional teams on product integration and training, ensurin...
3 weeks ago
Product Support Engineer (IST; North Reading, MA)
$121K - $193K *
Join a dynamic team to provide superior support for Teradyne's Semiconductor Test Products, leveraging your engineering expertise and critical thinking skills to enhance product reliability and custom...
3 weeks ago
$80K - $95K *
Drive successful project planning and execution by collaborating with multiple departments, ensuring timely delivery and adherence to customer specifications, while providing technical guidance and su...
3 weeks ago
$56K - $115K *
Unlock your potential as you tackle complex technical challenges, provide exceptional customer support, and mentor peers. Drive strategic improvements while engaging with industry leaders to enhance c...
3 weeks ago
$56K - $115K *
Lead the charge in providing expert technical support to clients, resolving complex issues and mentoring team members. Contribute to continuous improvement and drive impactful outcomes for a diverse r...
3 weeks ago
Critical Engineering Technician, Day Shift
$72K - $104K *
Transform critical facility operations through proactive maintenance and expert support, ensuring the reliability of essential systems and safety standards while optimizing performance for exceptional...
Reposted 3 days ago
Technical Customer Success Manager (Central US)
$95K - $115K *
Engage with customers to maximize value from products and services, driving retention and adoption while fostering key relationships. Collaborate with internal teams to ensure a seamless customer expe...
1 week ago
Technical Customer Success Manager (Central US)
$100K - $120K *
Elevate customer success by fostering relationships and ensuring maximum value from products and services. Drive retention goals, identify upselling opportunities, and lead strategic account managemen...
1 week ago
Technical Customer Success Manager (Central US)
$95K - $115K *
Lead customer success initiatives to maximize product value through strategic relationships, proactive engagement, and innovative solutions, all while ensuring customer loyalty and effective crisis ma...
1 week ago
Senior Customer Success Engineer - West (California)
$220K - $240K *
Elevate customer satisfaction by serving as a trusted technical advisor, driving adoption and ROI through tailored solutions on the Cyera Platform while collaborating closely with clients to achieve t...
3 weeks ago
$79K - $85K *
Optimize technical support and service for ophthalmic devices across Canada. Collaborate with diverse teams to deliver training, resolve issues, and enhance customer experiences while complying with r...
4 days ago
$65K - $100K *
Grow your career with this hands-on role providing top-tier technical support and troubleshooting for customers, ensuring high-quality service and collaborative problem-solving in a dynamic environmen...
Reposted 1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.