Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$99K - $148K *

Transform daily operations by providing essential IT support, ensuring optimal functionality of devices and systems, and enhancing user training experience. Engage with multiple projects to align IT r...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$125K - $151K *

Accelerate progress at the forefront of sustainable computing, providing top-notch technical support and expertise to customers. Collaborate with dynamic teams, tackle complex challenges, and drive in...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $151K *

Join a dynamic team as a Senior Cloud Support Engineer, driving customer success through exceptional technical support and collaboration in a fast-paced cloud environment focused on innovative solutio...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Optimize critical infrastructure operations in data centers by overseeing maintenance, compliance, and project improvements, ensuring 100% uptime while meeting client needs and safety regulations...

1 month ago

  •   8 - 10 years exp.  •   Technical Services

$70K - $95K *

Optimize customer experiences as a Support Engineer, managing technical issues from creation to resolution while collaborating with teams to enhance support operations for seamless service delivery...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Champion customer success by providing technical support and solutions in a dynamic cloud environment. Collaborate with product teams to enhance user experience and streamline technical operations for...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Oversee IT and network support across the Americas, ensuring smooth operations of robotic systems and infrastructure. Engage in troubleshooting, deployment, and cybersecurity while collaborating with...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $110K *

Join a team that's focused on ensuring high availability and performance of mission-critical trading environments while collaborating closely with cross-functional teams to optimize operations and dri...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$140K - $175K *

Champion customer success as a strategic advisor, enhancing product adoption, driving value, and fostering innovation through AI, while aligning customer objectives with transformative business outcom...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $185K *

Transform customer experiences by serving as a trusted advisor, driving product adoption and insights. Collaborate across functions to improve operational efficiencies and support the strategic growth...

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $185K *

Unlock customer success by driving product adoption and operational transformation. Collaborate with clients as an expert advisor, ensuring maximum value from their investments through insightful enga...

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive project management and testing for advanced software systems, collaborating with diverse teams. Ideal for detail-oriented candidates with strong communication skills, contributing to system eval...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Join a team that's redefining customer support by solving complex Google Workspace issues, mentoring engineers, and enhancing operational efficiency in a dynamic, 24x7 environment...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $90K *

Transform customer experiences by providing essential 2nd-line support for core trade processing applications. Collaborate globally to ensure system reliability and enhance application health in a dyn...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $150K *

Transform customer experiences as you provide comprehensive application support. Engage with enterprise clients and troubleshoot complex technical issues while collaborating cross-functionally to ensu...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$99K - $160K *

Optimize cloud-native software solutions for robotic systems by developing automated testing frameworks, real-time data processing tools, and user interfaces, ensuring efficient commissioning and depl...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $117K *

Contribute to exceptional customer experiences by providing advanced technical support, troubleshooting complex issues, and collaborating with cross-functional teams to enhance products and services w...

Today

  •   Less than 5 years exp.  •   Information Technology

$88K - $143K *

Collaborate with us to tackle technical challenges in customer success. You will provide exceptional support to clients, diagnosing and resolving issues in a fast-paced cybersecurity environment, whil...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $120K *

Deliver advanced technical support for MFT application, resolving complex customer issues while ensuring satisfaction. Collaborate across teams to enhance product solutions and maintain high service l...

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$130K - $195K *

Lead a world-class technical support experience for AI platforms, driving collaboration across engineering and operations while mentoring a team to optimize support for technically savvy clients and e...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $195K *

Grow your career with us by optimizing technical support for cutting-edge AI solutions, influencing processes, and enhancing customer experiences while collaborating with cross-functional teams to dri...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $195K *

Drive excellence in technical support by resolving complex issues for top-tier customers while collaborating with engineering teams. Your expertise will shape a premier support experience in the rapid...

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $195K *

Accelerate progress at the forefront of AI support by leading high-impact technical resolutions, collaborating across teams, and defining exceptional customer experience for enterprise clients in comp...

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $180K *

Unlock potential by designing and implementing AI-driven engineering tools that enhance productivity and quality. Collaborate across teams to streamline processes and build innovative solutions that e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.