Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $95K *

Accelerate progress at a dynamic role where you'll support, train, and engage with customers, providing expert guidance on imaging products across the Americas while achieving high satisfaction throug...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$137K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$137K - $179K *

Elevate client success by delivering tailored technical solutions that seamlessly integrate complex workflows with our innovative products, driving growth and strategic partnerships throughout the sal...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Lead, optimize, and enhance technical support operations for mission-critical communication solutions. Drive team performance and ensure rapid resolution of escalated technical issues within public sa...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Unlock exceptional customer experiences by providing expert technical support, resolving product issues, and ensuring satisfaction across domestic and international markets through effective communica...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Unlock quality excellence by driving resolution of design and operational issues, managing quality documentation, and supporting testing for energy storage products in a global collaborative environme...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $120K *

Engage in complex network design, configuration, and maintenance for government projects. Collaborate with architects to enhance system integrity, utilizing your expertise to ensure robust network per...

3 weeks ago

  •   15+ years exp.  •   Information Technology

$174K - $238K *

Lead the design, deployment, and monitoring of large-scale cloud infrastructures. Ensure high reliability and performance while automating processes to optimize and secure systems for critical nationa...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$142K - $184K *

Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$135K - $160K *

Elevate the data center software infrastructure by deploying, optimizing, and automating large-scale systems to ensure operational excellence for mission-critical workloads. Bring your expertise to so...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$108K - $130K *

Strategize and unlock innovative solutions in a high-stakes DevOps role focused on developing next-generation systems. Collaborate with cross-functional teams to drive success in complex technical pro...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$60K - $180K *

Transform data protection strategies by managing enterprise recovery systems, providing expert technical guidance, and ensuring daily operational excellence while collaborating with diverse teams to e...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$72K - $104K *

Lead on-site network support and troubleshooting for new office launch. Validate network performance, coordinate vendor issues, install devices, support end-users, and ensure smooth operation of techn...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$104K - $146K *

Lead the charge in enhancing utility systems through strategic planning and investment management. Collaborate with diverse stakeholders to optimize station performance and ensure technical excellence...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Transform and optimize enterprise infrastructure by leveraging cloud solutions, ensuring reliable and secure operations, and collaborating across teams to enhance technology alignment with business st...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$250K - $300K *

Accelerate your career by leveraging your expertise in data storage solutions to empower clients. Collaborate with sales teams to develop tailored strategies, ensuring seamless integration and optimal...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$215K - $240K *

Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a team that drives technical excellence in pre-sales engineering for low-voltage power distribution systems, ensuring high-quality proposals and compliance with industry standards across mission...

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Lead the management and optimization of Citrix environments, ensuring robust performance and support across applications, systems, and infrastructure. Collaborate on best practices, provide high-level...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Manage and enhance Citrix environments while providing high-level support for incidents and outages. Develop cloud infrastructure and ensure optimal performance of Citrix applications in a hybrid sett...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$138K - $170K *

Drive proactive partnerships with customers as a trusted advisor, managing technical engagements and strategies that optimize Citrix solutions. Collaborate cross-functionally to enhance customer satis...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Champion operational excellence by leading program management efforts, ensuring productivity, safety, and compliance, while aligning services with organizational goals and exceeding customer expectati...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$152K - $221K *

Drive innovative mechanical designs for next-gen hyperscale systems, collaborating closely with cross-functional teams to deliver complex electronic enclosures that meet product requirements while ens...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Transform operational excellence at scale by designing and managing reliable Azure systems using GitOps and CI/CD practices. Drive innovation in cloud platforms through automation and enhance collabor...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.