In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Field Services Engineer (Boston, MA)
$80K - $95K *
Accelerate progress at a dynamic role where you'll support, train, and engage with customers, providing expert guidance on imaging products across the Americas while achieving high satisfaction throug...
3 weeks ago
$137K - $179K *
Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...
6 days ago
$137K - $179K *
Elevate client success by delivering tailored technical solutions that seamlessly integrate complex workflows with our innovative products, driving growth and strategic partnerships throughout the sal...
5 days ago
$90K - $130K *
Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...
2 weeks ago
$90K - $130K *
Lead, optimize, and enhance technical support operations for mission-critical communication solutions. Drive team performance and ensure rapid resolution of escalated technical issues within public sa...
2 weeks ago
Technical Support Representative III - Transplant
$90K - $110K *
Unlock exceptional customer experiences by providing expert technical support, resolving product issues, and ensuring satisfaction across domestic and international markets through effective communica...
1 week ago
$80K - $95K *
Unlock quality excellence by driving resolution of design and operational issues, managing quality documentation, and supporting testing for energy storage products in a global collaborative environme...
2 weeks ago
$100K - $120K *
Engage in complex network design, configuration, and maintenance for government projects. Collaborate with architects to enhance system integrity, utilizing your expertise to ensure robust network per...
3 weeks ago
Staff Site Reliability Engineer, Networking w/ active TS/SCI
$174K - $238K *
Lead the design, deployment, and monitoring of large-scale cloud infrastructures. Ensure high reliability and performance while automating processes to optimize and secure systems for critical nationa...
Reposted 1 week ago
$142K - $184K *
Champion the development and operational deployment of vehicle firmware, leveraging IoT data to enhance fleet safety and efficiency through collaborative efforts with cross-functional teams...
Reposted 1 week ago
Data Center Infrastructure Software Engineer
$135K - $160K *
Elevate the data center software infrastructure by deploying, optimizing, and automating large-scale systems to ensure operational excellence for mission-critical workloads. Bring your expertise to so...
3 weeks ago
$108K - $130K *
Strategize and unlock innovative solutions in a high-stakes DevOps role focused on developing next-generation systems. Collaborate with cross-functional teams to drive success in complex technical pro...
3 weeks ago
$60K - $180K *
Transform data protection strategies by managing enterprise recovery systems, providing expert technical guidance, and ensuring daily operational excellence while collaborating with diverse teams to e...
1 week ago
$72K - $104K *
Lead on-site network support and troubleshooting for new office launch. Validate network performance, coordinate vendor issues, install devices, support end-users, and ensure smooth operation of techn...
1 week ago
$104K - $146K *
Lead the charge in enhancing utility systems through strategic planning and investment management. Collaborate with diverse stakeholders to optimize station performance and ensure technical excellence...
2 weeks ago
System Engineer-Cloud and Infrastructure
$90K - $110K *
Transform and optimize enterprise infrastructure by leveraging cloud solutions, ensuring reliable and secure operations, and collaborating across teams to enhance technology alignment with business st...
1 week ago
$250K - $300K *
Accelerate your career by leveraging your expertise in data storage solutions to empower clients. Collaborate with sales teams to develop tailored strategies, ensuring seamless integration and optimal...
2 weeks ago
Director of Technical Training
$215K - $240K *
Shape the future of technical training by building a comprehensive, AI-driven education program. Drive customer and partner enablement while ensuring education aligns with business outcomes across tec...
3 weeks ago
$110K - $130K *
Join a team that drives technical excellence in pre-sales engineering for low-voltage power distribution systems, ensuring high-quality proposals and compliance with industry standards across mission...
6 days ago
$110K - $130K *
Lead the management and optimization of Citrix environments, ensuring robust performance and support across applications, systems, and infrastructure. Collaborate on best practices, provide high-level...
Yesterday
$110K - $130K *
Manage and enhance Citrix environments while providing high-level support for incidents and outages. Develop cloud infrastructure and ensure optimal performance of Citrix applications in a hybrid sett...
2 weeks ago
Citrix Technical Account Manager
$138K - $170K *
Drive proactive partnerships with customers as a trusted advisor, managing technical engagements and strategies that optimize Citrix solutions. Collaborate cross-functionally to enhance customer satis...
1 week ago
Deputy Program Director, Technical Support
$100K - $120K *
Champion operational excellence by leading program management efforts, ensuring productivity, safety, and compliance, while aligning services with organizational goals and exceeding customer expectati...
Reposted 3 weeks ago
$152K - $221K *
Drive innovative mechanical designs for next-gen hyperscale systems, collaborating closely with cross-functional teams to deliver complex electronic enclosures that meet product requirements while ens...
Reposted 3 weeks ago
$110K - $130K *
Transform operational excellence at scale by designing and managing reliable Azure systems using GitOps and CI/CD practices. Drive innovation in cloud platforms through automation and enhance collabor...
2 weeks ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.