Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $205K *

Partner with us to deliver exceptional technical support for timing and synchronization solutions, leveraging your expertise to troubleshoot, analyze data, and ensure customer satisfaction in high-sta...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$79K - $104K *

Solve complex engineering challenges by providing expert CAD support and technical analysis to enhance project designs for gas operations. Collaborate with interdisciplinary teams to ensure compliance...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Drive technical support excellence by mentoring teams, solving complex issues, and ensuring service delivery readiness. Leverage advanced analytical skills to enhance customer satisfaction in a high-p...

Ottawa, ONIn-Person

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Grow your impact by delivering exceptional customer support and troubleshooting solutions. Collaborate with teams to resolve complex issues, ensuring customer satisfaction and operational excellence...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Take ownership of complex customer service solutions, leveraging advanced analytical skills to improve products and services. Collaborate with cross-functional teams to provide technical support and m...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$99K - $120K *

Join a team that's dedicated to ensuring safe and efficient power plant operations as the primary technical representative, providing critical support and guidance throughout the project lifecycle for...

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$160K - $170K *

Support seamless operations across teams by ensuring application system performance and reliability. Engage in troubleshooting, monitoring, and maintenance to deliver top-tier data accuracy and servic...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$67K - $100K *

Join a team that's redefining customer success by delivering application-driven solutions. As a trusted technical advisor, you'll engage with stakeholders to optimize TOMRA technologies and support bu...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $125K *

Partner with us to optimize cloud operations and enhance customer support. Key responsibilities include managing infrastructure, resolving issues, and collaborating with engineering teams for operatio...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $130K *

Help us maintain robust cloud infrastructure by delivering effective support and solutions. You'll collaborate closely with teams to enhance performance, ensuring optimal availability and high custome...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$185K - $242K *

Explore a pivotal role leading RAN software solutions, optimizing customer strategies and aligning with Ericsson's goals. Collaborate with cross-functional teams to deliver innovative and robust 5G/4G...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$90K *

Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$65K - $100K *

Provide exceptional sales support by managing operations, processing orders, and enhancing customer engagement. Collaborate with teams to drive sales success and streamline processes for a seamless ex...

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $120K *

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$220K - $240K *

Transform customer security strategies by engaging with executive leaders and managing complex enterprise-wide programs. Drive value realization and foster trusted relationships, while leading cross-f...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $115K *

Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $115K *

Elevate site operations by enhancing technical support for managed clinical research sites. Partner with interdisciplinary teams to ensure efficient operations through problem-solving, customer servic...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Advance your career by providing expert technical support on energy conservation projects. Collaborate with teams to drive system optimization and oversee the commissioning process while mentoring jun...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $145K *

Join a team that's transforming customer experience through technical leadership. You’ll enhance our support by managing a hands-on team, driving resolutions, and collaborating with engineering to ens...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $200K *

Elevate customer platforms by leveraging technical expertise to ensure seamless deployment, high availability, and operational excellence of Ateme products across critical production environments and...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $152K *

Reimagine customer engagement through premier technical support, optimizing system performance and installation processes. Lead initiatives to enhance operations while facilitating collaboration betwe...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $108K *

Drive operational excellence by providing L2/L3 support for critical Java/Golang applications, ensuring system reliability, and leading incident resolution across teams to enhance performance and avai...

Today

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$79K - $105K *

Transform end-user experiences by providing top-tier technical support and managing desktop systems, ensuring effective operation within a regulated environment, and facilitating seamless integrations...

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.