Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$120K - $150K *

Lead the architecture and technical development of innovative Google Cloud solutions. Ensure scalable and secure implementations while driving customer experience transformation through advanced conve...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$109K - $124K *

Transform support workflows by delivering expert-level troubleshooting and systems monitoring. Collaborate across teams to ensure seamless software deployments and incident resolution while driving im...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Support customer success by leading onboarding, fostering relationships, and driving product adoption in a collaborative, fast-paced SaaS environment focused on cybersecurity...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $112K *

Lead the charge in providing vital technical support to enterprise customers, troubleshooting complex systems, collaborating with engineering teams, and enhancing product offerings through customer in...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $110K *

Empower your career while providing exceptional technical support to clients. Engage in troubleshooting complex issues, collaborate with product teams, and ensure customer satisfaction in a fast-paced...

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Empower clients to overcome engineering challenges with cutting-edge simulation tools. Collaborate closely with cross-functional teams while providing technical support, coding solutions, and enhancin...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$128K - $160K *

Accelerate progress at a global scale by providing expert remote support for SAP applications. Leverage deep technical knowledge to troubleshoot, enhance client satisfaction, and deliver high-quality...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $110K *

Transform technical support into a VIP experience by providing advanced macOS and mobile device assistance, ensuring optimal performance for elite users in high-stakes environments. Elevate your caree...

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $180K *

Build a world-class technical support team, driving operational excellence and innovative problem-solving across cloud environments while collaborating closely with engineering to enhance service deli...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Technical Services

$70K - $95K *

Join a team that's dedicated to optimizing IT service performance and support. This role bridges field technicians and system management through effective troubleshooting, system monitoring, and stake...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Advance IT operations by managing device lifecycles, supporting technical issues, and enhancing collaboration through effective troubleshooting and resource management across organizational software a...

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$61K - $105K *

Elevate customer satisfaction by providing expert technical support for our Inverter and Energy Storage product lines. Collaborate across teams to troubleshoot and resolve complex issues, ensuring a s...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $105K *

Champion customer success by providing expert technical support for enterprise clients, troubleshooting complex issues in SaaS and on-prem environments while building strong relationships across teams...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Grow your career with us as you play a key role in application support for critical financial services projects. Collaborate with teams to troubleshoot issues, ensure system reliability, and enhance p...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Join a team that drives mission-critical service excellence through advanced technical support for power systems, ensuring operational reliability and customer success across diverse environments...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Provide advanced technical support for mission-critical power systems, ensuring operational continuity through troubleshooting, coordination, and mentorship during high-risk service events...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $100K *

Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Drive your career with a role supporting complex technical issues in the heavy-duty truck industry. Leverage your expertise in electrical systems and diagnostics while collaborating with dealers and c...

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Empower the design team in crafting innovative human-robot interactions through prototyping, technical input, and collaborative brainstorming to enhance user experiences in a dynamic design studio env...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $150K *

Unlock your potential while providing expert endpoint support in a secure IT environment. Collaborate with cross-functional teams to ensure system reliability and exceptional service across diverse op...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $180K *

Empower enterprise AI security initiatives by leading customer success, driving delivery excellence in engagements, and crafting compelling narratives that enhance customer risk management and expand...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Transform technical support delivery for cloud clients by diagnosing complex issues in virtual environments, optimizing workflows, and enhancing client satisfaction through effective troubleshooting a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Lead a team of technical support professionals to enhance customer satisfaction through efficient resolution of technical issues, ensuring alignment with service standards and operational objectives w...

Reposted today

  •   Less than 5 years exp.  •   Technical Services

$77K - $94K *

Discover innovative solutions by engaging directly with clients, assessing and resolving technical issues across diverse environments, while ensuring compliance with security standards and delivering...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.