In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
Senior Engineer I - Technical Support
$70K - $205K *
Partner with us to deliver exceptional technical support for timing and synchronization solutions, leveraging your expertise to troubleshoot, analyze data, and ensure customer satisfaction in high-sta...
1 week ago
Sr Tech Support Specialist - Engineering
$79K - $104K *
Solve complex engineering challenges by providing expert CAD support and technical analysis to enhance project designs for gas operations. Collaborate with interdisciplinary teams to ensure compliance...
Reposted 1 week ago
Staff Technical Support Engineer
$90K - $110K *
Drive technical support excellence by mentoring teams, solving complex issues, and ensuring service delivery readiness. Leverage advanced analytical skills to enhance customer satisfaction in a high-p...
4 days ago
Staff Technical Support Engineer
$100K - $120K *
Grow your impact by delivering exceptional customer support and troubleshooting solutions. Collaborate with teams to resolve complex issues, ensuring customer satisfaction and operational excellence...
4 days ago
Staff Technical Support Engineer
$95K - $115K *
Take ownership of complex customer service solutions, leveraging advanced analytical skills to improve products and services. Collaborate with cross-functional teams to provide technical support and m...
4 days ago
$99K - $120K *
Join a team that's dedicated to ensuring safe and efficient power plant operations as the primary technical representative, providing critical support and guidance throughout the project lifecycle for...
1 week ago
$160K - $170K *
Support seamless operations across teams by ensuring application system performance and reliability. Engage in troubleshooting, monitoring, and maintenance to deliver top-tier data accuracy and servic...
2 weeks ago
Sales Application Support Engineer
$67K - $100K *
Join a team that's redefining customer success by delivering application-driven solutions. As a trusted technical advisor, you'll engage with stakeholders to optimize TOMRA technologies and support bu...
1 week ago
Junior Cloud Operations and Customer Support Engineer
$115K - $125K *
Partner with us to optimize cloud operations and enhance customer support. Key responsibilities include managing infrastructure, resolving issues, and collaborating with engineering teams for operatio...
2 weeks ago
Junior Cloud Operations and Customer Support Engineer
$120K - $130K *
Help us maintain robust cloud infrastructure by delivering effective support and solutions. You'll collaborate closely with teams to enhance performance, ensuring optimal availability and high custome...
2 weeks ago
Technical Customer Solution Director
$185K - $242K *
Explore a pivotal role leading RAN software solutions, optimizing customer strategies and aligning with Ericsson's goals. Collaborate with cross-functional teams to deliver innovative and robust 5G/4G...
Reposted 1 week ago
$80K - $95K *
Transform incident resolution as you handle technical support for a dynamic SaaS platform, ensuring timely restoration of services while closely collaborating with product teams to prevent future issu...
Reposted 1 week ago
Technical Sales Support Engineer
$90K *
Engage with our dynamic Technical Sales/Support team to enhance product expertise and customer satisfaction, driving innovation while supporting both internal and external stakeholders through effecti...
Reposted 3 weeks ago
$65K - $100K *
Provide exceptional sales support by managing operations, processing orders, and enhancing customer engagement. Collaborate with teams to drive sales success and streamline processes for a seamless ex...
2 weeks ago
Product Support Engineer (US based)
$70K - $120K *
Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...
3 weeks ago
Principal Customer Success Engineer - TOLA
$220K - $240K *
Transform customer security strategies by engaging with executive leaders and managing complex enterprise-wide programs. Drive value realization and foster trusted relationships, while leading cross-f...
3 weeks ago
Technical Services Engineer - Site Infrastructure & Enablement
$85K - $115K *
Drive technical support for managed clinical research sites, ensuring operational efficiency through triaging requests, addressing equipment needs, and monitoring workflows across diverse teams to fos...
1 week ago
Technical Services Engineer - Site Infrastructure & Enablement
$85K - $115K *
Elevate site operations by enhancing technical support for managed clinical research sites. Partner with interdisciplinary teams to ensure efficient operations through problem-solving, customer servic...
1 week ago
Technical Services Engineer (TSE) II
$90K - $110K *
Advance your career by providing expert technical support on energy conservation projects. Collaborate with teams to drive system optimization and oversee the commissioning process while mentoring jun...
6 days ago
Manager, Customer Support Engineering
$120K - $145K *
Join a team that's transforming customer experience through technical leadership. You’ll enhance our support by managing a hands-on team, driving resolutions, and collaborating with engineering to ens...
1 week ago
Senior Site Reliability Engineer
$180K - $200K *
Elevate customer platforms by leveraging technical expertise to ensure seamless deployment, high availability, and operational excellence of Ateme products across critical production environments and...
5 days ago
$110K - $152K *
Reimagine customer engagement through premier technical support, optimizing system performance and installation processes. Lead initiatives to enhance operations while facilitating collaboration betwe...
2 weeks ago
Senior Production Support Engineer (Java/Golang)
$72K - $108K *
Drive operational excellence by providing L2/L3 support for critical Java/Golang applications, ensuring system reliability, and leading incident resolution across teams to enhance performance and avai...
Today
Senior Technical Support Engineer
$110K - $130K *
Optimize support processes and lead technical resolutions, mentoring junior team members while collaborating with engineering. Elevate customer experiences by addressing complex issues and enhancing t...
1 week ago
$79K - $105K *
Transform end-user experiences by providing top-tier technical support and managing desktop systems, ensuring effective operation within a regulated environment, and facilitating seamless integrations...
4 days ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.