In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$80K - $110K *
Champion quality assurance by executing comprehensive testing for IVR and web applications. This role drives end-to-end test strategies, ensuring reliability and customer satisfaction through collabor...
1 week ago
$75K - $148K *
Engage with diverse teams to deliver impactful technology demonstrations, foster customer trust, and support high-priority sales initiatives in the Utilities & Energy sector. Utilize your technical ex...
2 weeks ago
$90K - $130K *
Join a dynamic team to drive sales success by crafting innovative solutions that address client needs, streamline pre-sales processes, and enhance key stakeholder relationships in a fast-paced B2B Saa...
5 days ago
Enterprise Pre-Sales Technical Lead
$100K - $130K *
Accelerate progress by leading enterprise presales engagements, translating complex client needs into Microsoft cloud solutions. Collaborate with sales to drive strategic alignment and business value...
3 weeks ago
Global Account Manager - Data Center Hyperscaler
$123K - $169K *
Manage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations a...
3 weeks ago
$75K - $95K *
Manage the site-level operations of data center facilities, ensuring optimal performance of critical infrastructure. Collaborate with engineering teams to uphold maintenance standards, troubleshoot is...
3 weeks ago
$97K - $165K *
Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...
2 weeks ago
$75K - $95K *
Optimize data center operations with your engineering expertise, ensuring the highest availability standards. Collaborate with teams to monitor and enhance systems, troubleshoot issues, and maintain c...
2 weeks ago
$109K - $117K *
Join a dynamic team as you drive the design and validation of thermal solutions for cutting-edge network servers and data storage products, enriching your expertise in thermal engineering and chassis...
5 days ago
$133K - $150K *
Contribute to the design and integration of thermal solutions for networking server and data storage systems. This role emphasizes collaboration within engineering teams to optimize chassis and rack d...
5 days ago
$109K - $117K *
Join a team that's redefining thermal solutions for data center products. Contribute to innovative designs, analyses, and validations that enhance server and rack systems while fostering your growth i...
5 days ago
$100K - $130K *
Reimagine endpoint protection by deploying and optimizing detection and response solutions. Collaborate with teams to establish SOPs, enhance SOC analyst capabilities, and safeguard enterprise systems...
1 week ago
Systems Development Engineer, Production and Post Production Technology
$129K - $174K *
Join our team to innovate cloud infrastructure for film and TV production. You'll solve complex technical challenges, enhancing workflows and enabling global collaboration on high-stakes projects in a...
Reposted 3 days ago
$90K - $130K *
Grow your career with a dynamic Technical Sales Engineer role, acting as the bridge between innovative robotic solutions and partners. Drive sales through technical expertise and collaboration, ensuri...
Reposted 6 days ago
$150K - $175K *
Unlock your potential by designing and executing comprehensive test strategies for advanced HPC systems, ensuring reliability and performance while collaborating in a dynamic Agile environment and con...
2 weeks ago
Remote Escalation Engineer - MSP
$70K - $95K *
Provide exceptional technical support and guidance to ensure customer satisfaction, resolve complex issues, and maintain documentation, all while empowering clients and enhancing team capabilities. Jo...
4 weeks ago
Technical Services Engineer III
$143K - $172K *
Unlock potential by enhancing critical networking capabilities to support mission-critical projects. Collaborate with teams to design, configure, and maintain high-performance enterprise networks whil...
Reposted today
Remote Escalation Engineer - MSP
$90K - $120K *
Drive customer satisfaction as an Escalation Engineer, resolving complex technical issues and enhancing service delivery. Collaborate with teams, provide expert support, and contribute to documentatio...
4 weeks ago
Enterprise Customer Success Manager
$100K - $120K *
Drive customer success by managing a portfolio of global accounts to foster adoption, renewals, and growth, while collaborating with internal teams to ensure optimal service delivery and satisfaction...
1 week ago
Technical Support Specialist (PNW)
$85K - $110K *
Deliver critical agronomic support, lead field trials, and develop technical training. Collaborate with diverse teams to translate science into effective field solutions that enhance product performan...
1 week ago
$72K - $101K *
Engage in innovative climate technology as a key Sales Engineer. Leverage your HVAC expertise while collaborating with sales teams to enhance customer solutions and optimize energy efficiency, driving...
1 week ago
Senior Systems Engineer (Windows Endpoint Mangement)
$86K - $118K *
Optimize the Windows endpoint environment through automation and management of devices, patching, and support activities. Collaborate with teams to enhance user experience using industry-leading tools...
2 weeks ago
$100K - $130K *
Transform AI-driven sensing systems by leveraging RF expertise and engineering skills. Collaborate with cross-functional teams to optimize, troubleshoot, and maintain systems while enhancing customer...
3 weeks ago
$83K - $108K *
Help us innovate cutting-edge simulation and modeling solutions for Navy radar and combat systems, partnering with experienced engineers to enhance system performance through hands-on development and...
2 weeks ago
Systems Engineer / GEOTAM / (Hybrid) [Contingent]
$125K - $165K *
Join a dynamic team to lead the modernization and sustainment of critical geospatial systems for the U.S. Census Bureau. Drive technical leadership and innovative solutions in cloud, data management...
1 week ago
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.