Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$80K - $110K *

Champion quality assurance by executing comprehensive testing for IVR and web applications. This role drives end-to-end test strategies, ensuring reliability and customer satisfaction through collabor...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $148K *

Engage with diverse teams to deliver impactful technology demonstrations, foster customer trust, and support high-priority sales initiatives in the Utilities & Energy sector. Utilize your technical ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Join a dynamic team to drive sales success by crafting innovative solutions that address client needs, streamline pre-sales processes, and enhance key stakeholder relationships in a fast-paced B2B Saa...

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Accelerate progress by leading enterprise presales engagements, translating complex client needs into Microsoft cloud solutions. Collaborate with sales to drive strategic alignment and business value...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$123K - $169K *

Manage key Hyperscaler accounts to drive revenue growth, oversee operations, and ensure compliance with contracts in the Data Center space. Collaborate cross-functionally to enhance client relations a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Manage the site-level operations of data center facilities, ensuring optimal performance of critical infrastructure. Collaborate with engineering teams to uphold maintenance standards, troubleshoot is...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$97K - $165K *

Shape the future of technology as a Sr Sales Engineer, leading pre-sales efforts and technical strategies for Azure and Modern Work solutions. Foster relationships and ensure solution integrity across...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $95K *

Optimize data center operations with your engineering expertise, ensuring the highest availability standards. Collaborate with teams to monitor and enhance systems, troubleshoot issues, and maintain c...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$109K - $117K *

Join a dynamic team as you drive the design and validation of thermal solutions for cutting-edge network servers and data storage products, enriching your expertise in thermal engineering and chassis...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$133K - $150K *

Contribute to the design and integration of thermal solutions for networking server and data storage systems. This role emphasizes collaboration within engineering teams to optimize chassis and rack d...

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$109K - $117K *

Join a team that's redefining thermal solutions for data center products. Contribute to innovative designs, analyses, and validations that enhance server and rack systems while fostering your growth i...

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Reimagine endpoint protection by deploying and optimizing detection and response solutions. Collaborate with teams to establish SOPs, enhance SOC analyst capabilities, and safeguard enterprise systems...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$129K - $174K *

Join our team to innovate cloud infrastructure for film and TV production. You'll solve complex technical challenges, enhancing workflows and enabling global collaboration on high-stakes projects in a...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Media

$90K - $130K *

Grow your career with a dynamic Technical Sales Engineer role, acting as the bridge between innovative robotic solutions and partners. Drive sales through technical expertise and collaboration, ensuri...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$150K - $175K *

Unlock your potential by designing and executing comprehensive test strategies for advanced HPC systems, ensuring reliability and performance while collaborating in a dynamic Agile environment and con...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Provide exceptional technical support and guidance to ensure customer satisfaction, resolve complex issues, and maintain documentation, all while empowering clients and enhancing team capabilities. Jo...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $172K *

Unlock potential by enhancing critical networking capabilities to support mission-critical projects. Collaborate with teams to design, configure, and maintain high-performance enterprise networks whil...

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Drive customer satisfaction as an Escalation Engineer, resolving complex technical issues and enhancing service delivery. Collaborate with teams, provide expert support, and contribute to documentatio...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive customer success by managing a portfolio of global accounts to foster adoption, renewals, and growth, while collaborating with internal teams to ensure optimal service delivery and satisfaction...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $110K *

Deliver critical agronomic support, lead field trials, and develop technical training. Collaborate with diverse teams to translate science into effective field solutions that enhance product performan...

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$72K - $101K *

Engage in innovative climate technology as a key Sales Engineer. Leverage your HVAC expertise while collaborating with sales teams to enhance customer solutions and optimize energy efficiency, driving...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$86K - $118K *

Optimize the Windows endpoint environment through automation and management of devices, patching, and support activities. Collaborate with teams to enhance user experience using industry-leading tools...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Transform AI-driven sensing systems by leveraging RF expertise and engineering skills. Collaborate with cross-functional teams to optimize, troubleshoot, and maintain systems while enhancing customer...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$83K - $108K *

Help us innovate cutting-edge simulation and modeling solutions for Navy radar and combat systems, partnering with experienced engineers to enhance system performance through hands-on development and...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $165K *

Join a dynamic team to lead the modernization and sustainment of critical geospatial systems for the U.S. Census Bureau. Drive technical leadership and innovative solutions in cloud, data management...

1 week ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.