Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$100K - $120K *

Support and enhance critical mainframe applications while leading client interactions and ensuring customer satisfaction through effective communication and problem-solving skills in a collaborative e...

4 days ago

  •   Less than 5 years exp.  •   Technical Services

$94K - $176K *

Innovate within a dynamic environment, enhancing security protocols across applications and infrastructure. You'll drive efficiency while mentoring a talented team, implementing cutting-edge security...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $253K *

Shape the future of our core product experiences by leading full-stack development, fostering collaboration, and mentoring engineers to deliver high-impact solutions in a dynamic environment...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$118K - $219K *

Join a team that's shaping the future of AI-driven applications. Lead full-stack solutions, collaborate across teams, and mentor fellow engineers while driving innovative customer experiences and tech...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $125K *

Join a dynamic team to develop, implement, and enhance quality assurance strategies for a critical identity management program, ensuring secure and scalable software solutions meet industry standards...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $110K *

Advance your career by tackling complex challenges as you maintain and develop software tools, ensuring high-performance solutions and strong collaboration with cross-functional teams. Enjoy the benef...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$85K - $110K *

Join a team that optimizes application support by troubleshooting issues, enhancing tools, and collaborating across stakeholders to deliver high-quality technical solutions and mentor developers, whil...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$95K - $115K *

Transform the integration of clinical devices with EHR systems, ensuring seamless functionality. Collaborate with cross-functional teams to deliver high-quality support and lead integration projects w...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engage with clients as a strategic partner, driving onboarding and success while collaborating with cross-functional teams to enhance customer experience and adoption of AI-driven security solutions...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$190K - $210K *

Optimize network design and architecture by translating business needs into scalable, resilient solutions. Engage in strategic improvements and vendor evaluations to enhance infrastructure and support...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $140K *

Shape and lead development test campaigns for cutting-edge satellite components. Design, build, and operate test setups while ensuring successful execution and clear communication of results in a fast...

Reposted today

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Join a team that's focused on enhancing software quality through both automated and manual testing, ensuring effective CI/CD practices and compliance with accessibility standards throughout the SDLC f...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$108K - $130K *

Unlock the future of cybersecurity by implementing security measures, managing identities, and ensuring compliance within federal environments. Collaborate on embedding security across applications an...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $270K *

Transform teams by designing and implementing innovative DevOps solutions that automate build and deployment processes, enhancing efficiency and collaboration across multiple product lines while lever...

3 weeks ago

  •   15+ years exp.  •   Aerospace & Defense

$71K - $96K *

Reimagine the telecommunications landscape by leading technical installations, support, and mentoring within a diverse hospital network. Drive effective solutions while fostering collaboration among t...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$86K - $129K *

Pioneer efficient technical support solutions, addressing complex customer issues while mentoring teams and enhancing product reliability. Collaborate cross-functionally to ensure top-notch service an...

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$59K - $111K *

Support global product development by providing technical expertise and training. Act as a liaison during design phases and ensure effective deployment and troubleshooting at customer sites, enhancing...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $150K *

Shape your future by developing and maintaining data classification policies, automating sensitive data governance, and engineering integrations to enhance data security and compliance across diverse...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Join a team that's dedicated to developing and maintaining robust data classification policies, ensuring seamless integration and automation for sensitive data governance across diverse applications a...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Support the successful implementation and operation of AI solutions for partners. Collaborate cross-functionally to optimize technical onboarding and troubleshoot issues. Elevate partner experience th...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$119K - $161K *

Champion exceptional technical support for premium clients, ensuring swift resolution of complex issues while collaborating with cross-functional teams to enhance customer success and experience in a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$107K - $128K *

Shape the future of enterprise customer support by providing technical and operational solutions. Collaborate with diverse teams to enhance product functionality and improve customer experience throug...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$107K - $128K *

Champion the future of hybrid enterprise environments with expert technical support for Windows, Linux, and Kubernetes. Engage in complex troubleshooting while enhancing CI/CD pipelines for seamless a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $200K *

Lead innovative software development for custom hardware platforms, transforming prototypes into production-ready applications that leverage YubiKey technology while collaborating cross-functionally...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by leading the development and integration of cutting-edge UxS software solutions. Collaborate across teams to implement autonomous navigation systems and deliver high-quality product...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.