Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$66K - $132K *

Engage your expertise to lead data center hardware operations, ensuring resilience and reliability. Drive standardization across regions, mentor teams, and partner with cross-functional groups to enha...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Join a dynamic team to enhance the resilience and efficiency of data center operations. Lead complex hardware support, optimize processes, and mentor talent while ensuring top-tier service delivery an...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Lead the charge in driving advanced data center hardware support to ensure operational excellence. Collaborate across teams to enhance reliability, implement best practices, and mentor peers while opt...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Execute complex data center hardware support, ensuring reliability and availability at scale. Lead change activities, drive SOP standardization, and manage incidents while mentoring teams and influenc...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $132K *

Transform your career as you lead data center hardware support services, ensuring reliability and performance at scale. Drive standardization across regions, mentor teams, and enhance policies to opti...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Elevate operational excellence by leading advanced data center hardware support. Drive strategic improvements and collaborate cross-functionally to ensure systems reliability while mentoring teams and...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $132K *

Drive complex data center hardware support services to ensure reliability and availability at scale. Lead cross-functional teams in advanced incident resolution, policy influence, and continuous impro...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $132K *

Lead the charge in complex data center hardware support, ensuring resilience and reliability at scale. Collaborate with cross-functional teams to drive operational excellence while mentoring technicia...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$66K - $132K *

Drive advanced hardware support services to ensure data center resilience and reliability. Lead incident escalations, partner with cross-functional teams, and mentor staff while implementing standardi...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$66K - $132K *

Lead the design and implementation of advanced data center operations, ensuring resilience and reliability at scale. Collaborate across teams to enhance troubleshooting, automate workflows, and improv...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $160K *

Champion customer service excellence by delivering technical support and solutions through multi-channel communication. Leverage expertise in a diverse technology ecosystem to ensure user satisfaction...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Reimagine security support by enhancing our Identity Management platforms and tools. Lead application support while driving operational initiatives, tackling complex issues, and ensuring system stabil...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$138K - $207K *

Empower innovation through automation and robust testing solutions in manufacturing, collaborating with cross-functional teams to ensure quality and efficiency of advanced server products on-site with...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that's focused on designing and maintaining reliable IT systems and infrastructure, ensuring optimal performance across network, server, and telecom environments while providing exceptiona...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $190K *

Champion detection and response for a high-stakes corporate environment. Own SIEM operations, enhance logging practices, and lead incident management while driving proactive threat-hunting initiatives...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $97K *

Engage with customers as a trusted advisor, driving satisfaction and adoption. Collaborate across teams to ensure successful implementation and ongoing support, fostering long-term relationships and i...

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$78K - $97K *

Discover innovative solutions as you develop long-term relationships, enhance customer satisfaction, and drive product adoption through strategic technical support and ongoing engagement with key stak...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Help us optimize customer success by providing strategic support, fostering relationships, and enhancing solution adoption. Drive growth and satisfaction while addressing technical challenges for a pr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Drive high-impact technical support operations by architecting and optimizing systems for AI applications. Lead a dedicated team, ensuring rapid incident resolution and seamless integration across pla...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $108K *

Empower customer success by providing expert field service support, troubleshooting, and maintaining equipment with a focus on minimizing downtime and ensuring high-quality standards in a fast-paced e...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Advance customer satisfaction by providing technical support and business solutions, while ensuring optimal vehicle performance. Build strong client relationships and serve as the primary liaison betw...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$74K - $128K *

Transform your career by traveling nationwide to commission and troubleshoot electrical power distribution systems. Utilize advanced testing equipment and collaborate with clients while ensuring syste...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $100K *

Develop and enhance automated provisioning systems to efficiently onboard high volumes of servers. Collaborate with cross-functional teams to ensure smooth integration and process optimization, direct...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Join a team that's passionate about delivering cutting-edge GNSS solutions. Leverage your technical expertise to support integration, troubleshooting, and optimization while enhancing customer experie...

5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead the charge in managing service operations for industrial digital X-ray systems. Coordinate schedules, optimize resources, and ensure high system uptime through effective preventive maintenance an...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.