In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.
A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.
To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.
$70K - $95K *
Lead the charge in designing and maintaining complex network systems, ensuring optimal performance and security. Collaborate with teams to implement cost-effective solutions that align with strategic...
2 weeks ago
$70K - $95K *
Analyze and optimize the service readiness of new products. Collaborate with engineering teams to support assembly, testing, and documentation processes. Maintain high-quality standards and provide fe...
Yesterday
Senior Software Engineer - ATM Platforms & Deployment
$100K - $130K *
Join a team that's dedicated to developing secure ATM software solutions. Collaborate with cross-functional teams to enhance operational reliability and ensure compliance while delivering high-quality...
3 weeks ago
$100K - $130K *
Drive innovative software solutions by collaborating with cross-functional teams, designing robust applications, and enhancing system functionalities to meet dynamic user needs and resolve complex tec...
4 weeks ago
$90K - $120K *
Join a dynamic Quality Engineering team to enhance product reliability and performance through robust quality standards. Drive continuous improvement in a fast-paced environment while mentoring and co...
6 days ago
$90K - $130K *
Champions growth by creating and executing innovative partner enablement programs. Drive training, certification, and engagement that empower partners to deliver impactful solutions while ensuring act...
2 weeks ago
$95K - $110K *
Elevate network performance by leading design and operations while ensuring secure connectivity. Serve as a technical authority, collaborating with teams to optimize infrastructure and enhance cyberse...
2 weeks ago
$90K - $130K *
Join a team that's committed to enhancing mission-focused software solutions. Contribute your backend engineering skills in a dynamic environment, utilizing modern technologies to sustain resilient ap...
2 days ago
$70K - $94K *
Engage with clients by providing expert software support and troubleshooting for automated systems. Collaborate with technical teams to resolve issues efficiently and maintain high customer satisfacti...
Yesterday
$100K - $130K *
Join a team that's evolving mission-focused software, enhancing backend services, and ensuring application resilience through innovative solutions and modern technologies with a focus on containerizat...
2 days ago
Staff Technical Support Engineer, Focused Services, NGFW
$117K - $189K *
Architect innovative solutions in cybersecurity as a leading authority, driving technical excellence in support and engineering. Influence product quality, navigate complex escalations, and empower te...
1 week ago
Technical Support Scientist, Probe Design
$89K - $146K *
Transform customer experience in probe design by providing expert technical support and application guidance. Collaborate with teams to ensure satisfaction and excellence in product training while tro...
4 weeks ago
$61K - $105K *
Make your mark at a pivotal role providing expert technical support in electrical power distribution. Collaborate with customers and teams to troubleshoot and resolve challenges efficiently, balancing...
Reposted 1 week ago
$90K - $130K *
Join a dynamic team to drive cloud-based DevOps solutions, streamline application deployments, and enhance infrastructure automation for government projects while ensuring high security and operationa...
Today
Sr Engineering Technical Program Manager - Productivity Engineering
$159K - $206K *
Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...
Reposted 6 days ago
VP, Technical Support Engineering - Slack
$221K - $426K *
Transform customer support excellence by leading global teams to drive world-class service, operational efficiency, and strategic alignment, ensuring customer satisfaction and feedback shape our produ...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Join a team that's shaping the future of customer support through strategic leadership. As VP, you'll oversee global teams addressing complex technical challenges, driving excellence, and ensuring an...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Drive operational excellence and innovation in a global technical support organization, ensuring an elevated customer experience while leading a diverse team to resolve complex issues and align with c...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Drive innovation in global technical support for Slack, enhancing customer experience through strategic leadership and metric accountability while fostering a high-performance culture in a dynamic env...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Lead the charge in transforming global technical support for Slack, driving operational excellence and ensuring exceptional customer experiences. Harness strategic vision to foster high-performance co...
Reposted yesterday
VP, Technical Support Engineering - Slack
$221K - $426K *
Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...
Reposted yesterday
$70K - $95K *
Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...
4 days ago
$80K - $110K *
Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...
3 weeks ago
$100K - $130K *
Lead the development and management of secure cloud infrastructure, focusing on Azure security in a financial services setting. Collaborate with diverse teams to implement effective governance and sup...
2 weeks ago
System Dev Engineer, AWS Manufacturing and Repair
$151K - $204K *
Optimize large-scale network systems through innovative design and automation. Collaborate cross-functionally to enhance operational excellence for cloud infrastructure while ensuring security, reliab...
Reposted today
What qualifications do I need for a Technical Customer Support Engineer job?
Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.
What does a Technical Customer Support Engineer do?
A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.
How much can I earn as a Technical Customer Support Engineer?
Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.