Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$152K - $221K *

Unlock potential by leading technical solutions for major clients, managing cross-functional teams, and leveraging emerging technologies to enhance online advertising and product partnerships while ba...

Today

  •   5 - 7 years exp.  •   Consumer Technology

$152K - $210K *

Manage QA strategy and lead testing for complex cinema imaging systems, overseeing test environments, execution, defect triage, and partner coordination. Drive innovation in test efficiency with AI-as...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$88K - $105K *

Drive the customer experience through leadership in order management, technical support, and warranty processes. Foster cross-departmental collaboration to enhance service quality, operational efficie...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$127K - $196K *

Unlock potential by leading complex Linux systems engineering efforts. Collaborate with teams to enhance infrastructure, improve operational efficiency, and implement innovative solutions in large ent...

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$130K - $155K *

Join a dynamic team where you'll support SOLIDWORKS API solutions through technical expertise, software development, and customer collaboration. Contribute to enhancing API capabilities and troublesho...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $130K *

Join us to drive growth in the Semiconductor market by building customer relationships and delivering tailored solutions. This role blends technical expertise with commercial acumen to establish our b...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Innovate in automotive diagnostics, bridging customers and technical solutions. Drive business growth by identifying market opportunities and collaborating with sales teams to deliver impactful soluti...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$70K - $119K *

Support customer service activities by diagnosing and repairing complex capital equipment. Drive customer satisfaction through effective communication and teamwork, ensuring optimal equipment performa...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $119K *

Drive customer satisfaction by expertly diagnosing and repairing sophisticated capital equipment. Leverage technical skills to enhance operational quality, minimize downtime, and provide exceptional s...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $119K *

Join a dynamic team to elevate customer service by diagnosing and repairing complex capital equipment. Ensure customer satisfaction and operational quality while maintaining relationships and coordina...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $119K *

Unlock potential by delivering expert troubleshooting and repair services for complex capital equipment directly at customer sites, ensuring optimal performance and high customer satisfaction in this...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $119K *

Explore your career by providing expert customer support and service for complex capital equipment. Diagnose, troubleshoot, and enhance production at client sites while ensuring customer satisfaction...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$136K - $276K *

Unlock new solutions in enterprise networking as you create impactful technical content, collaborate across teams, and present expertise to enhance customer engagement and drive product success in a r...

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Lead the charge in guiding a multidisciplinary engineering team, shaping cutting-edge electronic warfare systems, and driving technical excellence in software, DSP, RF, and systems integration activit...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join our team to drive technical alignment between customer needs and global development teams, delivering effective solutions for ASIC data center projects while enhancing dashboard functionality and...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $240K *

Champion the implementation of a cutting-edge Governance, Risk, and Compliance program, collaborating across teams to enhance security posture through automation, compliance capabilities, and risk man...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in providing advanced technical support to enterprise clients, ensuring optimal network performance and security. Collaborate with cross-functional teams to troubleshoot and resolve co...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$78K - $90K *

Join a team that's committed to designing and managing innovative storage and compute solutions, ensuring optimal performance and security across systems. Collaborate with stakeholders to drive operat...

Waterloo, ONIn-Person

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $145K *

Unlock potential by leading network engineering for diverse WAN/LAN systems, ensuring reliable, secure performance across multiple security domains. Collaborate, troubleshoot, and innovate to enhance...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$140K - $150K *

Lead critical network support activities, enhancing data center operations while delivering solutions aligned with intelligence customer needs. Collaborate with stakeholders to optimize security and p...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Take ownership of production issues, root-cause escalated incidents, and enhance app reliability for a diverse array of retail management tools. Collaborate with global teams to ensure seamless perfor...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$83K - $103K *

Join a team that's passionate about customer success, helping clients utilize and maintain equipment. You'll provide technical training and support, ensuring effective communication and service across...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform complex engineering challenges into innovative solutions by leading systems engineering efforts, fostering collaboration, and ensuring seamless interoperability across diverse components and...

3 days ago

  •   15+ years exp.  •   Aerospace & Defense

$135K - $190K *

Lead the development of a Site Reliability Engineering practice, optimizing network reliability through innovative engineering, automation, and observability while collaborating across Cloud, Data, an...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Unlock innovation as a Radar System Engineer, leading critical system engineering efforts on Department of Defense programs, ensuring robust performance and compliance through rigorous analysis and in...

3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.