Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$70K - $95K *

Lead the charge in designing and maintaining complex network systems, ensuring optimal performance and security. Collaborate with teams to implement cost-effective solutions that align with strategic...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $95K *

Analyze and optimize the service readiness of new products. Collaborate with engineering teams to support assembly, testing, and documentation processes. Maintain high-quality standards and provide fe...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Join a team that's dedicated to developing secure ATM software solutions. Collaborate with cross-functional teams to enhance operational reliability and ensure compliance while delivering high-quality...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Drive innovative software solutions by collaborating with cross-functional teams, designing robust applications, and enhancing system functionalities to meet dynamic user needs and resolve complex tec...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic Quality Engineering team to enhance product reliability and performance through robust quality standards. Drive continuous improvement in a fast-paced environment while mentoring and co...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Champions growth by creating and executing innovative partner enablement programs. Drive training, certification, and engagement that empower partners to deliver impactful solutions while ensuring act...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $110K *

Elevate network performance by leading design and operations while ensuring secure connectivity. Serve as a technical authority, collaborating with teams to optimize infrastructure and enhance cyberse...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Join a team that's committed to enhancing mission-focused software solutions. Contribute your backend engineering skills in a dynamic environment, utilizing modern technologies to sustain resilient ap...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $94K *

Engage with clients by providing expert software support and troubleshooting for automated systems. Collaborate with technical teams to resolve issues efficiently and maintain high customer satisfacti...

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Join a team that's evolving mission-focused software, enhancing backend services, and ensuring application resilience through innovative solutions and modern technologies with a focus on containerizat...

2 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$117K - $189K *

Architect innovative solutions in cybersecurity as a leading authority, driving technical excellence in support and engineering. Influence product quality, navigate complex escalations, and empower te...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$89K - $146K *

Transform customer experience in probe design by providing expert technical support and application guidance. Collaborate with teams to ensure satisfaction and excellence in product training while tro...

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$61K - $105K *

Make your mark at a pivotal role providing expert technical support in electrical power distribution. Collaborate with customers and teams to troubleshoot and resolve challenges efficiently, balancing...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Join a dynamic team to drive cloud-based DevOps solutions, streamline application deployments, and enhance infrastructure automation for government projects while ensuring high security and operationa...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$159K - $206K *

Lead transformative technical programs across productivity engineering teams, ensuring optimal adoption of modern infrastructure tools and strategies. Drive collaboration, roadmap planning, and execut...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$221K - $426K *

Transform customer support excellence by leading global teams to drive world-class service, operational efficiency, and strategic alignment, ensuring customer satisfaction and feedback shape our produ...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Join a team that's shaping the future of customer support through strategic leadership. As VP, you'll oversee global teams addressing complex technical challenges, driving excellence, and ensuring an...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Drive operational excellence and innovation in a global technical support organization, ensuring an elevated customer experience while leading a diverse team to resolve complex issues and align with c...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Drive innovation in global technical support for Slack, enhancing customer experience through strategic leadership and metric accountability while fostering a high-performance culture in a dynamic env...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Lead the charge in transforming global technical support for Slack, driving operational excellence and ensuring exceptional customer experiences. Harness strategic vision to foster high-performance co...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$221K - $426K *

Drive global strategies in technical support for enhanced customer experiences. Lead and inspire teams to resolve complex issues while fostering operational excellence and innovation, ensuring the "Vo...

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$70K - $95K *

Join a team that's dedicated to resolving complex technical challenges and improving product quality. In this critical Level 3 support role, you'll bridge support and development teams, ensuring custo...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Lead the development and management of secure cloud infrastructure, focusing on Azure security in a financial services setting. Collaborate with diverse teams to implement effective governance and sup...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$151K - $204K *

Optimize large-scale network systems through innovative design and automation. Collaborate cross-functionally to enhance operational excellence for cloud infrastructure while ensuring security, reliab...

Reposted today

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.