Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$110K - $130K *

Transform customer satisfaction by providing expert technical support for complex electro-mechanical systems. Collaborate with engineers to diagnose issues, enhance service delivery, and mentor teams...

1 week ago

  •   8 - 10 years exp.  •   Technical Services

$198K - $233K *

Join a team that's transforming the IoT landscape. As a Sales Engineer, you'll leverage innovative technology to improve supply chains and customer operations while driving digital transformation for...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$200K - $300K *

Elevate your impact by owning and innovating complex systems that drive organizational success, while mentoring engineers and ensuring safety and security at scale. This role offers opportunities for...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $95K *

Shape the future of end-user systems by maintaining and developing Microsoft 365 environments, driving seamless communication, monitoring performance, and ensuring system stability while leading IT pr...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$73K - $97K *

Join a team that's dedicated to providing exceptional sales support! As a vital link in our operations, you'll collaborate with internal and external partners to deliver tailored solutions and enhance...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$72K - $93K *

Engage customers to identify tailored automation solutions, providing support from lead generation to post-sale success. Collaborate with teams to enhance technical content and optimize design process...

Vancouver, BCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$78K - $83K *

Join us to optimize and secure network infrastructure, ensuring reliable and efficient operations. Collaborate with teams in monitoring performance, troubleshooting issues, and implementing security m...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Elevate client experiences by leading technical relationships and managing service delivery while coaching engineers to enhance client satisfaction and operational excellence in a dynamic support envi...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $110K *

Unlock your potential as you engage in hands-on assembly, testing, and modification of electro-mechanical systems, collaborating closely with engineers to innovate and troubleshoot in a dynamic lab en...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$82K - $110K *

Optimize the quality of integrations in a hybrid role focused on manual and automated testing. Collaborate cross-functionally to ensure data consistency between Accounts Payable and ERP systems while...

Vancouver, BCIn-Person

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Optimize end-to-end engineering solutions by providing expert support for DISN projects. Leverage your experience to ensure mission success through planning, analysis, and integrated solutions across...

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Elevate the product development process by leveraging AI and technical expertise to create impactful software solutions. Collaborate closely with teams to address user needs while navigating ambiguity...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $200K *

Partner with us to elevate customer success by delivering technical expertise and support. Your role will bridge customer interactions and product enhancements, driving satisfaction and ensuring optim...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $200K *

Partner with us to enhance customer success by leveraging your RCM expertise. Engage directly with clients to optimize their experience and shape product improvements, driving both satisfaction and bu...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Grow enterprise infrastructure solutions as a Senior IT Systems Engineer specializing in Microsoft Azure, IAM, and networking. Drive cloud modernization and lead technical projects while ensuring scal...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $113K *

Lead the charge in delivering exceptional customer support and technical expertise for our Web Platform. Drive solutions, mentor teams, and enhance product features, ensuring a seamless experience for...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $157K *

Analyze and resolve technical issues for finance clients, enhancing support for trading and investment operations while fostering development and process improvement within the team...

4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $115K *

Champion signal integrity excellence by resolving challenges in high-speed hardware design and support engineering production through advanced simulations and collaboration across teams for optimized...

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$150K - $180K *

Collaborate to build and optimize robust infrastructure systems across multiple cloud environments. Drive security, observability, and automation while ensuring high availability and performance for d...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$101K - $112K *

Empower success by driving systems engineering efforts throughout the lifecycle, ensuring technical solutions meet operational goals while fostering collaboration with diverse teams and stakeholders f...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$101K - $112K *

Transform technical solutions into operational success while driving systems engineering throughout the entire lifecycle. Collaborate across teams to develop high-level designs and ensure alignment wi...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Champion the growth of enterprise accounts by coaching and guiding a dynamic team. Collaborate on strategic expansions while maintaining a personal account portfolio. Drive best practices to optimize...

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Join a team that's pioneering automation in QA for B2B SaaS. Drive test automation, mentor engineers, and ensure quality in fast-paced releases while maintaining hands-on involvement in testing and CI...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $150K *

Lead the charge in ensuring 24x7 cloud infrastructure health across hybrid environments, driving incident resolution, SLO engineering, and operational excellence through collaboration and automation a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$162K - $290K *

Shape the future of embedded systems by designing firmware for cutting-edge IoT devices that power various industries. Collaborate closely with cross-functional teams to deliver innovative solutions t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.