Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$133K - $165K *

Join a team that's dedicated to providing top-notch field service support, ensuring customer satisfaction through expert troubleshooting, installations, and maintenance of advanced Warehouse Robotics...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Elevate manufacturing processes by becoming the key technical advisor for deploying AI-driven solutions in pharmaceutical and chemical environments, ensuring customer success while integrating enginee...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Elevate enterprise cloud solutions by delivering hands-on technical support, ensuring customer satisfaction through cloud optimization, technical project guidance, and effective communication. Drive s...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Transform communication efficiency by designing, implementing, and optimizing AV conferencing solutions for enterprise environments, ensuring seamless interactions across various collaboration spaces...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$90K - $115K *

Drive impactful IT projects with clients and teams. Lead designs and ensure successful delivery across diverse technologies while mentoring junior staff and optimizing technology investments for busin...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$172K - $240K *

Advance your career as a Principal Consulting Engineer, driving large-scale technology solutions, collaborating with clients and teams, and innovating on technical strategies to deliver exceptional se...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$90K - $130K *

Engineer robust compute and storage infrastructure for service-provider environments, driving reliability and scalability while collaborating across teams in a fast-paced, dynamic setting...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$500K+*

Help us enhance customer experience as a Technical Support Specialist, ensuring fast resolutions and maintaining essential client relationships. You will play a key role in optimizing our support oper...

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Join a team that's advancing HDD technologies by investigating media properties, implementing surface characterization systems, and collaborating interdepartmentally to drive innovative solutions and...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$109K - $185K *

Join a team that’s passionate about mobile app development! As a Solutions Engineer, you'll enhance developer experiences, troubleshoot technical issues, and support cutting-edge solutions for app dis...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$92K - $138K *

Drive network planning and management through automation and insights, supporting residential and commercial environments while ensuring compliance and operational efficiency across multi-vendor syste...

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Unlock potential by leading the design and optimization of secure network infrastructures. Ensure compliance and performance for advanced connectivity solutions, while supporting modernization initiat...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$263K - $341K *

Transform your career by designing innovative AI network architectures, optimizing large-scale data center infrastructures, and driving cutting-edge solutions for high-profile clients in the evolving...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$182K - $260K *

Pioneer seamless product support by bridging customer service and engineering for cutting-edge security solutions, ensuring technical stability and satisfaction through proactive resolution of critica...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Unlock potential by joining our team as a Systems Engineer, where you'll manage Windows Server environments, enhance system security, and provide support in a hybrid work model. Collaborate with clien...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$190K - $210K *

Drive end-to-end data flow solutions by providing systems engineering and project management support, ensuring successful integration, transformation, and documentation within an Agile environment, co...

Reposted 6 days ago

  •   15+ years exp.  •   Aerospace & Defense

$130K - $180K *

Join a team that's dedicated to delivering innovative construction solutions by leading the quality assurance processes and guiding a team of engineers in a dynamic environment focused on continuous i...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $95K *

Optimize connectivity infrastructure for hyperscale data center projects by supporting installation, testing, and turnover of low-voltage systems, ensuring compliance with engineering standards and pr...

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $95K *

Lead the charge in bridging technical expertise with commercial acumen by developing tailored solutions for clients in power generation and distribution. Cultivate vendor relations and drive success t...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$150K - $200K *

Join a team that's driving technical excellence in enterprise solutions. As a trusted advisor, guide customers through the sales cycle, ensuring impactful solution design and accelerating deal progres...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Execute automation of AWS infrastructure and manage application deployments. Collaborate with teams to maintain security standards while ensuring efficient operations of Linux and Windows environments...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $110K *

Transform advanced AV/Structured Cabling systems through innovative design and leadership. Mentor junior engineers, ensure compliance with regulations, and enhance system performance while collaborati...

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$72K - $104K *

Empower IT excellence by providing exceptional desktop support and resolving complex issues. Collaborate with skilled professionals to enhance user experiences and drive strategic initiatives across d...

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Advance your career by developing cutting-edge open-source software for next-gen networking products in a collaborative environment, ensuring quality and customer satisfaction while leveraging modern...

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$235K - $295K *

Accelerate product innovation by owning critical systems in the insurance lifecycle, collaborating with teams to translate complex challenges into impactful solutions, and driving engineering excellen...

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.