Welcome to the Technical Customer Support Engineer Category

In this section, you will find the top jobs in the Technical Customer Support Engineer category that pay over $100,000 a year. Technical Customer Support Engineer roles are crucial in ensuring that customers can effectively use and troubleshoot technological products or company's software, making these high-paying roles highly sought after in today's tech-driven market.

What is a Technical Customer Support Engineer?

A Technical Customer Support Engineer is a professional who solves hardware or software issues for clients. These specialists have a strong understanding of computer systems, networks, and software, plus excellent customer service skills to effectively address client needs and concerns.

How to Land a High-Paying Job

To land a high-paying job in the Technical Customer Support Engineer category, it's important to have the right education and experience, as well as exceptional problem-solving and customer service skills. Keep an eye on Ladders to stay updated with the latest high-paying job postings in this category.

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$195K - $235K *

Champion production reliability by managing global network infrastructure, focusing on incident response and operational excellence to support vast AI workloads across multiple data centers...

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$195K - $235K *

Drive production reliability across global network infrastructure, ensuring uptime and performance for AI workloads. Lead incident response, streamline operations, and mentor engineering teams to enha...

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead technical sales engagements for major hyperscale and AI tenants, translating business objectives into scalable data center solutions while collaborating across multiple teams to ensure feasibilit...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Join a collaborative team as a Systems Engineer, delivering IT support in a high-profile financial environment. Fast-track your career while enhancing infrastructure and user support, ensuring complia...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$199K - $258K *

Elevate product development by leading electrical architecture and strategies for next-gen laptop platforms, mentoring engineers, and driving innovative solutions to complex challenges within a dynami...

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$80K - $95K *

Transform the landscape of Windows server and client management through expertise in updates, patching, and deployment while leveraging enterprise-grade troubleshooting and collaboration with cross-fu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Partner with us to enhance customer satisfaction through exceptional after-sales support, troubleshooting, and integration of advanced test solutions, ensuring optimal performance and production yield...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$229K - $297K *

Tackle acoustic engineering challenges by leveraging advanced modeling techniques to design innovative solutions that enhance noise and vibration performance. Collaborate with cross-functional teams t...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$229K - $297K *

Champion advanced signal integrity strategies across multi-gigabit platforms. Lead architectural decisions and tackle complex signal challenges while mentoring teams and establishing best practices in...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$229K - $297K *

Accelerate product innovation by providing expert technical leadership and mentoring. Collaborate cross-functionally to design and implement customer-focused solutions while guiding strategic decision...

3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Champion customer success by driving adoption and measurable outcomes for audit teams. Collaborate with stakeholders to modernize workflows and ensure long-term retention, while providing expert guida...

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$110K - $130K *

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$95K - $115K *

Join a team that ensures mission-critical systems are secure and optimized. Provide operational engineering support, troubleshoot real-time incidents, and collaborate on system integrity to enhance ne...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Reimagine your career by driving program execution and enhancing product outcomes through advanced data analytics and technical solutions in a fast-paced environment. Collaborate with diverse teams to...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$96K - $148K *

Advance your career by leading deployment teams to ensure the successful installation of hardware and software upgrades in consular facilities. Drive operational efficiency with meticulous planning, l...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$80K - $95K *

Elevate the customer experience by ensuring seamless integration of advanced tools into workflows. Act as a vital technical liaison, providing robust support and fostering relationships to fuel innova...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$105K - $140K *

Empower your career by designing and maintaining robust network infrastructures. Collaborate with security teams and lead innovative projects while ensuring seamless connectivity across corporate envi...

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$89K - $141K *

Join a high-impact, executive support team delivering premium technology solutions to senior leaders. Serve as a trusted advisor while enhancing productivity, driving innovation, and maintaining confi...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Lead the charge in developing BMS/SCADA applications, collaborating across engineering functions, refining standards, and providing remote support, all while driving innovative solutions for mission-c...

Today

  •   8 - 10 years exp.  •   Technical Services

$112K - $193K *

Engage in the architectural leadership of avionics display systems, driving the complete technical lifecycle from requirements to integration, ensuring next-gen safety and reliability in aircraft syst...

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$107K - $185K *

Empower mission success by leading systems engineering initiatives across the full lifecycle. Collaborate with Agile teams to translate requirements into solutions, ensuring the performance and reliab...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$105K - $200K *

Drive impactful engineering support for U.S. Navy programs, managing system security, development, and compliance. Lead technical communications and project coordination to ensure seamless integration...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$98K - $144K *

Drive customer-centric solutions by leading technical initiatives across diverse project frameworks, engaging with stakeholders to translate needs into impactful results, while enhancing Syensqo's por...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Transform network infrastructure by implementing, troubleshooting, and maintaining secure classified and unclassified systems. Play a key role in ensuring network reliability and support for dynamic r...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$95K - $115K *

Architect robust tools and services that enhance collaboration through Atlassian products by developing integrations and automations. Collaborate with cross-functional teams to streamline workflows an...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Technical Customer Support Engineer job?question toggle

    Technical Customer Support Engineers typically need a bachelor's degree in Computer Science, Information Technology, or a related field. Additionally, several years of experience in customer support for technological products or relevant software is highly valuable.

  • What does a Technical Customer Support Engineer do?question toggle

    A Technical Customer Support Engineer helps clients solve hardware or software issues. They also educate customers on using products optimally, perform remote troubleshooting, and escalate complex issues to the relevant teams.

  • How much can I earn as a Technical Customer Support Engineer?question toggle

    Salaries can vary greatly depending on the industry and the size of the company, but Technical Customer Support Engineer roles that pay over $100,000 per year are common on Ladders.