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$85K - $120K *

Analyze and enhance customer support processes, ensuring quality triage of technical issues while documenting solutions and patterns for product improvement. Drive self-service initiatives and maintai...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Join a dynamic support team and act as a trusted advisor, delivering expert assistance on technical issues while enhancing customer satisfaction through innovation and collaboration with cross-functio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$117K - $145K *

Unlock your potential as a Senior Enterprise Technical Support Engineer, leveraging 8+ years of expertise in troubleshooting complex cloud and infrastructure challenges while mentoring a dynamic team...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $110K *

Engage with clients as a technical expert, driving timely resolutions for complex data storage issues while fostering relationships and ensuring full adoption of solutions in a dynamic customer suppor...

Today

  •   5 - 7 years exp.  •   Technical Services

$110K - $120K *

Accelerate progress at the forefront of technical support by owning complex escalations and innovating AI-driven solutions, ensuring efficient resolutions and enhancing our support team's capabilities...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Drive resolution of complex technical issues for enterprise customers, ensuring high satisfaction through effective communication and accountability. Contribute to continuous improvement by leveraging...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$200K - $300K *

Join a dynamic team as you support and enhance customer experiences, automate processes, and develop innovative solutions that align with evolving engineering needs in a vibrant, fast-paced tech envir...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $144K *

Empower our engineering team by resolving complex technical escalations and bridging communication gaps between customers and support. You'll take charge of critical issues, driving solutions that enh...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $172K *

Join a team that's dedicated to solving customer technical issues with urgency. Collaborate across teams and manage multiple projects while enhancing our cloud-connected technology offerings for an ou...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $100K *

Take ownership of escalated technical support issues, collaborating closely with teams to resolve complex customer challenges while mentoring and enhancing the capabilities of Tier 1 and Tier 2 engine...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $100K *

Build exceptional customer experiences by providing expert technical support. Join our global team in a key role that emphasizes collaboration, effective communication, and problem-solving, ensuring s...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$70K - $93K *

Support customer success by resolving complex technical issues as a proactive Technical Support Analyst. Collaborate across teams to enhance product quality and customer satisfaction while maintaining...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Engage with customers as a technical expert in DAA deployments, providing critical support and issue resolution. Collaborate with teams to enhance product investments, ensuring optimal performance and...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$70K - $120K *

Join us to empower our clients by providing top-notch post-sales support for the Fortanix platform. Utilize your technical acumen to troubleshoot, implement solutions, and enhance customer experiences...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Empower a diverse team by managing frontline IT support and endpoint operations, ensuring effective identity, access, and SaaS administration while improving employee experiences and operational effic...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$80K - $110K *

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Deliver exceptional monitoring and support for our network operations, ensuring uptime and reliability of service. Collaborate with teams and leverage technical expertise to resolve incidents efficien...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $175K *

Champion customer successes by managing technical sales processes, conducting product demonstrations, and collaborating with multiple teams to meet sales objectives while addressing customer needs thr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$103K - $191K *

Explore the future of customer success by guiding enterprise clients through activation and optimization, leveraging technical expertise to enhance resilience and deliver personalized strategies that...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join our team to provide exceptional technical support, troubleshoot complex challenges, and enhance user experience in a low code & AI environment. Shape a best-in-class support team and contribute t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Unlock potential by resolving complex infrastructure issues, ensuring seamless operations in high-performance computing environments. Collaborate with engineering teams to enhance processes and mentor...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $130K *

Lead the charge in transforming technical support through deep diagnosis and automation. Collaborate with teams to enhance agentic systems, resolving high-severity issues while building scalable solut...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$55K - $140K *

Empower your career by managing and supporting critical systems and infrastructure to ensure high availability and reliability. Collaborate with cross-functional teams to define requirements and shape...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $120K *

Join a dedicated team focused on ensuring public safety through expert technical support. Drive customer success by troubleshooting and optimizing software systems critical to emergency operations, co...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $130K *

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology