Technical Customer Support Engineer Jobs in Alameda, CA

Launch operational efficiencies by bridging gaps between Engineering and Customer Experience. Diagnose complex issues, execute backend fixes, and enhance production support using AI and API technologi...

Collaborate with clients to diagnose network issues, provide solutions, and enhance security protocols through technical support and analysis. Utilize engineering expertise for effective troubleshooti...

Shape the future of customer support by managing complex technical issues independently, ensuring seamless communication and trust with clients while identifying systemic improvements and collaboratin...

Advance your career by delivering critical AV solutions onsite, engaging directly with customers and partners. Utilize your expertise in AV over IP technologies while managing diverse projects in fast...

Unlock potential by delivering expert technical support, fostering customer relationships, and implementing tailored action plans to ensure satisfaction and optimal service delivery in the networking...

Join a specialized team to enhance customer support in network testing solutions, focusing on complex OSI Layer 2-3 challenges. Collaborate with global colleagues and deliver exceptional service while...

Empower our clients by supporting the sustainment of Oracle Cloud applications. Drive effective migrations and resolve issues in a multitenant environment while collaborating with stakeholders to ensu...

Pioneer innovative solutions by troubleshooting complex RF systems, enhancing product stability, and providing technical support to customers. Collaborate on new product introductions and lead analyse...

Champion the creation of intelligent customer workflows that enhance the customer experience by delivering timely insights and seamless actions. Collaborate cross-functionally to design and implement...

Champion intelligent customer interfaces, transforming traditional dashboards into dynamic, conversational financial experiences. Collaborate globally to architect secure, full-stack solutions that em...

Play a key role in bridging product and developers, tackling complex issues while enhancing customer experience. Engage in thorough investigations, maintain clear communication, and contribute to prod...

Provide hands-on technical support to end users, ensuring a seamless IT experience. Troubleshoot and resolve macOS issues, manage collaboration tools, and contribute to operational excellence in a fas...

Lead the charge in solving complex customer challenges through end-to-end issue ownership, bridging the gap between engineering and real-world applications to enhance product quality and reliability...

Accelerate your career as you partner with technical sales teams to deliver innovative cloud solutions that address customer needs and enhance their digital transformation journey. Take on a key role...

Join a team that's dedicated to providing expert technical support on security devices and Cloud deployments. Lead troubleshooting efforts and collaborate with engineering to ensure optimal customer s...

Optimize support processes and deliver high-impact client onboarding by collaborating with cross-functional teams to enhance customer experience and address technical challenges in a fast-paced fintec...

Empower key CX customers by owning relationships from pre-launch to ongoing success. As a Technical Account Manager, resolve complex issues, provide top-notch service, and ensure satisfaction and rete...

Engineer cutting-edge network solutions to enhance performance across complex LAN, WAN, and WLAN infrastructures, supporting both retail and corporate environments while ensuring security compliance a...

Join a team that's crucial to maintaining our manufacturing environment by providing technical support for Linux systems, identity platforms, and network issues. Drive efficiency and collaboration whi...

Support the company’s digital law initiatives as a Product Support Engineer, resolving technical issues, collaborating with teams, and ensuring product quality, stability, and readiness across applica...

Champion innovation by serving as the primary escalation expert for complex product issues, bridging support and engineering to enhance application quality and performance. Collaborate cross-functiona...

Lead the charge in deploying and supporting a complex network infrastructure by driving innovative solutions and collaboration across teams to ensure reliable operations and migrations for a globally...

Join a team that strategizes and executes cutting-edge optical network deployments, enhancing global infrastructure and enabling innovative solutions to meet complex demands and drive AI advancements...

Join a team that's dedicated to empowering public safety through tech solutions. As an IT Specialist, you'll tackle technical challenges and enhance operations, ensuring smooth system functionality an...

Join a dynamic team to enhance customer growth in the automotive SaaS sector. Build strong relationships, leverage data insights, and drive customer success while collaborating across teams to shape i...