Support Escalation Engineer Jobs in Toronto, ON

Drive customer satisfaction as an Escalation Manager, overseeing technical support for high-value accounts. Collaborate with teams to resolve issues, advocate for clients, and enhance service delivery...

Champion incident response efforts by monitoring and analyzing security systems, correlating events, and leading investigations to enhance cybersecurity posture in a dynamic, global team environment...

Shape the future of cybersecurity by leading incident response efforts, monitoring systems, and enhancing security protocols. Collaborate with a global team to protect customer environments and drive...

Elevate your career by developing and supporting NCR Atleos financial software solutions for ATMs. Collaborate with teams to deliver complex solutions, ensuring quality and performance while providing...

Deliver exceptional production support by ensuring system stability, availability, and performance. Drive automation and continuous improvement initiatives while collaborating with cross-functional te...

Champion the sales process by leveraging technical expertise to drive revenue growth, enhance client relationships, and deliver tailored solutions in the energy and utilities sector. Collaborate with...

Take ownership of our Escalation Management Team, leading high-performance support for critical customers. Drive operational excellence, foster cross-functional relationships, and implement strategic...

Support our team in troubleshooting and resolving product issues within the Decision Management Product Suite. Collaborate with various stakeholders to ensure timely solutions while adhering to best p...

Lead the charge in enhancing cloud infrastructure reliability and performance. As a Staff SRE, you'll design and operate innovative platforms, mentor engineers, and drive operational excellence across...

Optimize HR technology ecosystems by leading strategic initiatives, integrating systems, and driving organizational transformation. Collaborate cross-functionally to enhance workforce effectiveness an...

Drive your career with a Senior Site Reliability Engineer role focused on building secure AWS GovCloud foundations for FedRAMP High and IL5, ensuring compliance and operational excellence while mentor...

Take ownership of complex engineering projects, collaborating with customers to design, build, and deploy innovative solutions using advanced technologies. Drive technical outcomes from discovery to p...

Transform technical support by leveraging deep expertise and automation. Engage with elite developers, troubleshoot complex issues, and engineer autonomous resolution paths to redefine support standar...

Join a team that's shaping competitive compensation programs across diverse business lines. You'll lead market analysis, provide strategic insights, and ensure equitable pay practices while collaborat...

Optimize test engineering solutions by enhancing fixture designs and supporting production processes. Collaborate with teams to troubleshoot and improve test coverage for advanced optical systems, ens...

Innovate AI solutions by designing, developing, and deploying secure applications that meet business and clinical needs. Collaborate across teams to enhance AI capabilities while ensuring quality, sec...

Drive the efficiency of our network infrastructure by maintaining, troubleshooting, and supporting systems. Collaborate with teams to ensure optimal performance, security, and reliability, while leadi...

Lead the development of strong relationships with major Enterprise customers, providing expert guidance on SOTI products. Drive customer success through tailored support, technical consultancy, and pr...

Unlock potential by driving strategic financial analysis, pricing strategies, and forecasting. Collaborate with leaders to enhance profitability and streamline processes, translating complex data into...

Grow your career with a pivotal role managing customer lifecycles for strategic accounts. Drive implementation, adoption, and renewal while influencing customer success and product strategy through st...

Join the charge in optimizing enterprise systems by managing complex infrastructures, supporting project teams, and driving innovation in healthcare technology. Collaborate effectively to ensure seaml...

Build and execute strategic plans to drive revenue growth by managing relationships with mid-market and large enterprise clients, focusing on IT security solutions and complex deal orchestration...

Support and enhance customer cloud environments by troubleshooting AWS issues, coordinating incident resolution, and ensuring operational excellence. This hands-on role requires effective communicatio...

Unlock potential by leading our Site Reliability Engineering team, ensuring the reliability and performance of our cloud-native platform. Drive technical excellence, cultivate a high-performance cultu...

Drive impactful solutions as you lead integration efforts, enhancing user experiences through collaboration and innovation while managing multiple complex projects and mentoring junior engineers...