Support Escalation Engineer Jobs in San Jose, CA

Elevate client service delivery by leading cross-functional teams, managing risks, and applying ITIL practices. Drive performance metrics and foster strong client relationships while ensuring operatio...

Empower Federal agencies by architecting and delivering AI-assisted software solutions. Responsible for client engagement, technology integration, and ensuring that production-ready solutions meet ope...

Elevate your career by designing and developing innovative software solutions. Collaborate with a dynamic team to enhance systems software, ensuring high-quality performance and reliability across mul...

Shape security operations by monitoring incidents, leading investigations, and enhancing workflows with a global team committed to protecting critical infrastructure and ensuring a safe work environme...

Explore an impactful role in substrate engineering, tackling advanced 3DIC packaging challenges, including thermal management and material innovation, while collaborating on cutting-edge design soluti...

Advance client success by providing technical guidance and support for Ping solutions. Collaborate across teams to ensure seamless implementation and ongoing optimization, fostering strong relationshi...

Engage as a key member of a high-growth team driving technical sales and solutions. Influence customer success through in-depth product knowledge and presentations, while collaborating closely with Sa...

Drive customer success by optimizing technical adoption of the AIOps platform, ensuring enterprise clients achieve measurable outcomes through strategic partnerships and expert guidance in incident ma...

Unlock your potential by leading data initiatives and shaping insights through collaboration with stakeholders. Drive innovative BI solutions, ensuring clarity and reliability in analysis, while guidi...

Transform our backend platform by enhancing operational reliability and system design. Drive automation, lead incident responses, and shape engineering partnerships to optimize performance for million...

Help us drive cybersecurity growth across SLED accounts in the Bay Area. Build trusted relationships, identify opportunities, and deliver impactful solutions while collaborating with a high-performing...

Empower global security by leading forensic investigations and incident response engagements. Collaborate with partners and clients to deliver high-quality results, ensuring alignment and effective co...

Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...

Unlock potential by driving AI adoption with enterprise tech leaders, fostering strategic partnerships, and optimizing customer success through tailored solutions and insights across diverse business...

Unlock your potential by leading the technical delivery of workforce applications. Collaborate with teams to enhance productivity through automation, AI, and integrations, ensuring secure and efficien...

Lead the charge in enhancing security for a complex federal platform, safeguarding cloud infrastructure and sensitive data. Collaborate within an Agile team to design, implement, and automate robust s...

Drive reliability and scalability across distributed systems by collaborating with engineering teams to enhance architecture, implement foundational libraries, and lead initiatives that ensure service...

Empower your career by driving reliability and scalability in cloud-native systems. Collaborate with engineering teams to enhance foundational services and tools, ensuring robust performance and resil...

Transform the reliability landscape by engineering robust systems and architecting foundational services that empower multiple product teams, ensuring seamless scaling and outstanding performance for...

Transform cybersecurity architecture for a large federal program. Lead the integration of security controls across various platforms and systems, ensuring compliance with federal standards while drivi...

Engage with our diverse customer base to provide technical support for advanced design tools. Collaborate with AEs and R&D teams to troubleshoot issues, enhance product functionality, and ensure custo...

Join a team that's dedicated to resolving technical issues swiftly and accurately. As a key player, you'll investigate, diagnose, and propose solutions, ensuring seamless operations and empowering cus...

Optimize capacity planning across Compute platforms by forecasting demand, modeling growth, and leveraging AI for predictive analysis. Collaborate with engineering and leadership to ensure resource al...

Transform your career by leading large-scale network modernization initiatives, designing innovative infrastructure solutions, and driving automation to enhance enterprise networking capabilities and...

Join a dynamic team to lead large-scale network transformations, design innovative infrastructure, and implement secure, scalable solutions that drive enterprise-wide innovation and efficiency...