Support Escalation Engineer Jobs in San Jose, CA

Lead the charge in developing satellite operations expertise, ensuring the daily health and performance of the Pointing and Control Assembly components, while collaborating with engineers and analysts...

Transform the technical landscape by leading complex implementations and mentoring teams. Elevate client experiences and influence product roadmaps while navigating ambiguity to foster a culture of in...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Join a team dedicated to advancing innovative Network and Security solutions. Leverage your pre-sales experience to refine strategies and drive success for diverse clients while becoming a trusted tho...

Create and manage configuration item data within the CMDB to ensure accuracy and compliance. Drive continuous improvement in processes and policies while supporting related IT service management funct...

Reimagine your career as a Senior Presales Systems Engineer, driving innovative networking solutions. Engage with customers, enhance tech strategies, and collaborate with sales teams to deliver sophis...

Empower customers as you manage technical relationships, resolve integration issues, and provide strategic support while collaborating with internal teams to ensure seamless operations and satisfactio...

Accelerate customer success by delivering outstanding technical solutions and support. Collaborate with cross-functional teams to ensure a seamless experience, driving improvements in operations throu...

Join a team that's at the forefront of photonics, providing expertise in advanced optical technologies and high-speed communication solutions to enhance customer development projects and drive sales g...

Partner with us to drive success as a Corporate Sales Engineer specializing in Next-Gen SIEM, collaborating with teams to unify security solutions and deliver exceptional customer experiences across a...

Build and lead a dedicated incident management program, overseeing the response to critical service interruptions while training teams and enhancing customer relations. Drive continuous improvement th...

Join a team that’s redefining customer support by blending technical expertise with exceptional communication. You'll own tech issues, build automation, and connect customer feedback with product deve...

Provide your expertise to enhance technical support operations and drive customer success through effective troubleshooting, implementation, and engagement across teams and systems, ensuring seamless...

Empower customers by providing expert guidance and support in troubleshooting and resolving technical issues, ensuring seamless integration and optimal use of services in a fast-paced, technology-driv...

Lead your career by establishing and scaling cybersecurity detection and response operations. Drive strategy and execution to enhance security monitoring and incident response while mentoring a talent...

Take ownership of the design and delivery of scalable cloud infrastructure, ensuring reliability and security while collaborating with cross-functional teams to implement innovative solutions that enh...

Transform public sector outcomes by managing relationships with government clients, driving compliance, and leveraging technology to enhance agency missions and governance excellence across a complex...

Join a dynamic team as you provide proactive, high-touch technical support for key accounts, ensuring success with large-scale Kubernetes deployment and fostering collaboration to enhance product perf...

Pioneer the reliability and operational excellence of our AWS-based data platforms. Lead incident management, root cause analysis, and automation efforts while collaborating with engineering teams to...

Join a team that's pioneering innovative solutions while collaborating cross-functionally to enhance service performance and customer satisfaction in a dynamic tech environment...

Join a team that's dedicated to enhancing enterprise printer security standards across a vast federal environment, collaborating with various stakeholders to ensure compliance with security policies a...

Elevate customer satisfaction as a specialist in identity and access management support. Collaborate across global teams, troubleshoot complex issues, and deliver solutions for premium clients in a dy...

Engage with key stakeholders to drive strategic capture and proposal efforts. Oversee solution development and narrative crafting, ensuring compliance and alignment with Army program requirements whil...

Empower clients by leading intricate network design and implementation projects. Utilize expert knowledge of Extreme Networks technologies to deliver tailored solutions that enhance operations while f...

Empower next-generation Data Center switching by designing, developing, and supporting software for Cisco's Nexus product line. Join a dynamic team driving innovation in QoS, Security, and application...