Support Escalation Engineer Jobs in San Jose, CA

Pioneer innovative integrations as a Staff Forward Deploy Engineer, delivering effective solutions to customer challenges. Collaborate across teams to enhance product performance while leading technic...

Drive your career with a pivotal role defining the technical narrative for cloud and observability software. Collaborate across teams to create impactful demos, articulate complex systems, and elevate...

Engage deeply with customers to resolve technical challenges and optimize their network management using NetBox. Collaborate with cross-functional teams to ensure product adaptation and success while...

Join a team that's transforming customer journeys with innovative solutions, driving growth in net new revenue. Collaborate with stakeholders to craft strategies, close deals, and ensure customer sati...

Unlock potential by serving as a trusted technical partner for customers. Lead the onboarding process, advocate for client needs, and drive product adoption, ensuring long-term success while collabora...

Optimize technical collateral development for innovative multi-node server systems. Lead benchmarks, proof of concepts, and collaborations with product teams to enhance user experience with cutting-ed...

Drive new business growth by managing the full sales cycle, fostering relationships, and exceeding performance metrics. Join a collaborative team focused on strategic outreach and continuous improveme...

Engineer and enhance cloud-native platforms while leading Kubernetes operations. Collaborate with cross-functional teams to improve reliability and developer productivity through advanced CI/CD system...

Transform security operations by monitoring alerts, triaging incidents, and collaborating on threat response. Elevate our defense capabilities through proactive intelligence and continuous engagement...

Champion impactful sales initiatives in the observability sector, leveraging your expertise to support enterprise clients in optimizing their data strategies and driving revenue growth through tailore...

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Launch your career driving enterprise sales across the US. Own complex cycles, engage cross-functionally, and establish OX as a trusted partner. Your expertise will shape strategic relationships and d...

Innovate the future of cloud technology by leading cross-functional projects that integrate Apple Silicon into Data Centers. Enhance user experiences through coordination with engineering teams in a f...

Inspire innovation in public sector solutions as you collaborate with teams to develop and deliver tailored Salesforce solutions that elevate customer success while driving transformation and addressi...

Join a team that drives growth in PNT solutions for Aerospace & Defense. Lead sales efforts, develop key accounts, and exceed quotas while fostering relationships with technical authorities in the Gov...

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

Lead implementations by translating client needs into actionable solutions. As the technical authority, ensure seamless communication between clients and development teams throughout the project lifec...

Unlock potential as you lead the charge in empowering partners with essential tools and knowledge to excel in delivering AI-driven customer solutions, focusing on enhancing partner readiness and techn...

Lead transformative technology solutions by driving presales and delivery governance. Collaborate with engineering teams to achieve defined outcomes and enhance organizational change through strategic...

Transform client engagement by driving ETF growth and distribution through strategic partnerships. Leverage your expertise to educate and support financial advisors, enhancing the visibility of innova...

Join our team to lead an engineering group focused on building secure cloud solutions. You'll drive compliance, promote team development, and connect with cross-functional teams, ensuring our Governme...

Join a team that’s passionate about mobile app development! As a Solutions Engineer, you'll enhance developer experiences, troubleshoot technical issues, and support cutting-edge solutions for app dis...

Pioneer service desk transformation for a strategic tech client, defining model architecture and triage systems. Drive evidence-based decision-making, ensuring effective case handling and enhanced cus...

Accelerate our AI platform by building and leading a customer-focused engineering team. Ensure seamless deployment in complex IT environments while fostering innovation and delivering rapid value to o...

Shape the future of healthcare IT as a Senior Analyst, managing applications and operations while collaborating with diverse teams to enhance service delivery and ensure compliance in a fast-paced env...