Support Escalation Engineer Jobs in San Jose, CA

Transform customer relationships by providing expert technical support and advocacy. Engage with key accounts to resolve complex issues, ensuring their success and satisfaction with our technology and...

Build and automate security solutions within the software development lifecycle, enhancing application and cloud security through hands-on collaboration and systemic risk evaluation. Lead initiatives...

Champion enterprise support excellence by architecting a new function, diagnosing complex issues across security identity stacks, automating workflows, and driving customer success in a high-impact, c...

Shape the future of our GTM analytics by building scalable data products and pipelines. Collaborate with diverse teams to ensure accurate metrics and insights that drive business growth and performanc...

Join a team that designs and deploys lab environments for Cloud Security Posture Management using advanced OpenStack expertise. Contribute to testing and validating API-based security tools in multi-t...

Innovate incident response by leveraging AI and human expertise to enhance threat detection, investigation, and containment across a dynamic cloud environment. Collaborate with cross-functional teams...

Join a dynamic team to drive SoC integration, ensuring quality and performance optimization while collaborating with clients and guiding junior engineers. Leverage your expertise in RTL design and dig...

Optimize incident analysis and correction processes to enhance application reliability. Engage in hands-on leadership for tooling, automation, and continuous improvement initiatives across engineering...

Optimize incident management processes by driving automation and tooling improvements, empowering teams to enhance reliability and efficiency. Collaborate with engineering teams to ensure effective ro...

Partner with us to drive Major Incident Management, ensuring swift resolution and effective communication across teams. Leverage your expertise to enhance service restoration and support our hosted cu...

Transform your career by leading government sales efforts in a high-growth environment. Leverage your expertise to build relationships, create pipelines, and drive revenue for a cutting-edge product i...

Optimize runtime authorization strategies across diverse segments, driving technical wins and enabling Sales Engineers. Leverage deep IAM and PAM expertise to deliver impactful solutions, ensuring com...

Join a dynamic engineering team to provide technical expertise and support to key customers, enhance product applications, and drive innovative solutions in a collaborative environment, while ensuring...

Champion the development of cutting-edge enterprise language models, leveraging AI and ML expertise to solve complex challenges. Collaborate with cross-functional teams to enhance model performance an...

Join a team that's transforming mission-critical operations by deploying and integrating advanced asset visibility solutions. Collaborate with DoD users to deliver tailored technical solutions that en...

Elevate healthcare technology by leading the systems engineering for a fully autonomous medication dispensing system. Collaborate with cross-functional teams to ensure safety, regulatory compliance, a...

Elevate your career by leveraging your SAP EHS expertise to guide enterprises through complex regulatory landscapes. Collaborate with teams to develop tailored solutions that enhance compliance and dr...

Unlock your potential by managing complex SAP S/4 projects, driving innovative solutions, and collaborating with business users to enhance financial systems in a dynamic environment. Join a team dedic...

Drive the design and delivery of advanced AI solutions, mentoring engineers and ensuring client satisfaction. Collaborate with stakeholders to translate requirements into scalable architectures, leadi...

Empower industry leaders by becoming a trusted partner in their success. Work cross-functionally to enhance customer operations and drive value through innovative solutions. This role offers growth po...

Drive customer success by bridging operations and engineering in a hands-on role. Troubleshoot complex issues, support integrations, and prototype new capabilities for connected automation systems, en...

Transform the future of cloud infrastructure by automating and optimizing systems for reliability, performance, and scalability, collaborating with engineering teams to embed best practices and foster...

Grow your career with a hands-on role that bridges technology and business impact. Collaborate with enterprise customers to deliver data & AI solutions, while developing your skills alongside experien...

Unlock potential by providing advanced technical support and engineering expertise to resolve complex production issues. Manage end-to-end case ownership while collaborating with teams to enhance serv...

Unlock your potential by owning the speaker system in innovative smart wearables. Drive the design, testing, and integration of cutting-edge audio technology, collaborating with cross-functional teams...