Support Escalation Engineer Jobs in San Jose, CA

Join a team that delivers expert solutions and insights around contact center technologies. Engage with clients in a consultative capacity, balancing technical and business tasks while mentoring junio...

Transform enterprise communications by leading technical escalations and mentoring engineers. Provide trusted technical leadership, solve complex issues, and strengthen customer relationships in a hig...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Grow your career with a collaborative team dedicated to optimizing customer experience through technical expertise and robust support solutions for enterprise clients, enhancing their use of leading t...

Champion incident resolution across multi-cloud environments, lead cross-functional teams, and enhance reliability through technical expertise and strategic mentorship to elevate customer experience a...

Engage as a strategic leader, transforming escalation management into a proactive force for excellence and customer satisfaction, mentoring your team to elevate their analytical capabilities while dri...

Join a team that's unlocking data-driven sales strategies by integrating technology and marketing intelligence to optimize account-based demand generation. Your expertise will enhance collaboration an...

Support and elevate customer experience by resolving technical product inquiries, automating workflows, and collaborating with cross-functional teams. Utilize technical expertise to enhance support st...

Join a team that's transforming the IoT landscape. As a Sales Engineer, you'll leverage innovative technology to improve supply chains and customer operations while driving digital transformation for...

Lead the charge in driving cloud adoption as a trusted advisor to AWS partners. Utilize your expertise in AWS solutions and consultative design to advance business outcomes and foster strategic relati...

Lead the charge in technical presales as the expert advisor. Own partner relationships, ensuring architectural accuracy and guiding complex AWS solutions. Collaborate cross-functionally to drive strat...

Drive exceptional customer support by troubleshooting SaaS applications and managing client communications. Collaborate with global teams to resolve issues and enhance our knowledge base while ensurin...

Lead the charge in delivering exceptional customer support and technical expertise for our Web Platform. Drive solutions, mentor teams, and enhance product features, ensuring a seamless experience for...

Pioneer strategic growth by driving SAP services sales, fostering key client relationships, and navigating complex dynamics to achieve ambitious sales targets in a fast-paced environment...

Join the front line of technical support, troubleshoot complex issues, and partner with engineering teams to enhance customer satisfaction and ensure smooth software delivery in a fast-paced, collabor...

Partner with us to deliver exceptional technical support for timing and synchronization solutions, leveraging your expertise to troubleshoot, analyze data, and ensure customer satisfaction in high-sta...

Engage in complex issue resolution as a 4th level support engineer, collaborating with global teams to enhance customer satisfaction and technical excellence while growing into a key role within the I...

Engage with customers as a trusted advisor, ensuring effective onboarding and support while driving adoption of technology solutions. You will be pivotal in enhancing customer satisfaction and maximiz...

Drive the expansion and optimization of cloud technologies across the organization. Collaborate with cross-functional teams to implement and maintain robust solutions while mentoring junior engineers...

Join a team that's dedicated to redefining customer service in microscopy by installing, maintaining, and troubleshooting advanced electron and ion systems. Collaborate globally while delivering solut...

Join a team that's dedicated to driving innovations in electron microscopy by providing expert installation, maintenance, and repair services, while fostering strong customer relationships and resolvi...

Empower industries by bridging cutting-edge IoT technology with operational excellence. Collaborate across teams to drive customer success while enhancing logistics, safety, and sustainability through...

Lead the charge in delivering expert cloud support solutions. Utilize your technical expertise to tackle complex issues for strategic customers, mentoring junior engineers while enhancing operational...

Champion customer success by driving adoption and measurable outcomes for audit teams. Collaborate with stakeholders to modernize workflows and ensure long-term retention, while providing expert guida...

Empower audit teams to excel with a hands-on role that drives software adoption, enhances workflow efficiency, and delivers measurable outcomes. Collaborate across functions to modernize audit practic...