Support Escalation Engineer Jobs in Richmond Hill, ON

Engage with educational partners to drive software integration success. Own technical setup and issue resolution, while collaborating with IT teams and sales to ensure seamless delivery and optimal us...

Lead the development of world-class customer support, ensuring fast resolutions and high-quality experiences. Build efficient operations, drive strategic initiatives, and enhance team growth to foster...

Collaborate to manage and deliver strategic enterprise projects across technical and non-technical workstreams, ensuring alignment between stakeholders and execution teams, while driving effective com...

Lead the charge in enhancing security compliance by managing customer inquiries, streamlining assessments, and collaborating across teams to assure our security posture aligns with industry standards...

Lead impactful pharmaceutical projects by managing engineering processes, ensuring compliance, and delivering innovative solutions. Collaborate with teams, mentor junior staff, and coordinate technica...

Lead high-impact escalations in a dynamic environment, leveraging expertise in Microsoft Teams telephony to resolve complex customer incidents. Drive incident management and process improvements while...

Shape the future of unified communications by leading a global team, driving innovation, scalability, and reliability of a cutting-edge UCaaS platform while collaborating with cross-functional stakeho...

Empower a globally distributed engineering team to innovate and enhance a cutting-edge UCaaS platform, driving scalability and reliability while collaborating with Product Management to deliver outsta...

Champion a global engineering team in developing and scaling innovative UCaaS solutions. Lead with technical expertise and management skills to enhance reliability and performance, ensuring high custo...

Advance partner engagement while building a strong pipeline. Own the activation and co-selling strategy across a diverse portfolio, fostering partner growth and pipeline generation in a dynamic SaaS e...

Architect and execute strategic sales enablement initiatives to enhance coaching standards and tech adoption. Drive operational excellence across global teams, leveraging AI to streamline processes an...

Lead the charge in deploying and optimizing Tenzai security solutions across the enterprise. Collaborate with teams to enhance vulnerability management while providing mentorship and technical leaders...

Engineer complex cloud network solutions, enhance service offerings, and support customers in a diverse IT environment. Collaborate with teams to ensure high performance, reliability, and compliance w...

Drive SOX compliance and internal audits to enhance financial integrity and risk management. Collaborate across teams, evaluate internal controls, and support auditing processes to ensure operational...

Empower transformation by designing innovative contact center technology solutions that meet business objectives. Collaborate across teams to enhance customer experience and ensure seamless integratio...

Unlock your potential by building and owning a strategic customer base in Canada. Drive multi-threaded relationships, foster long-term growth, and develop new business opportunities in a burgeoning ma...

Join us to design and develop secure backend services and APIs that enhance platform capabilities, drive enterprise adoption, and support innovative solutions leveraging AI and modern architecture...

Join a team that's dedicated to building secure, innovative identity and authentication solutions. As a Software Engineer, you'll drive the development of APIs, services, and integrations that enhance...

Take ownership of developing scalable, secure applications within customer regulatory platforms, ensuring compliance and high performance while utilizing cutting-edge technologies and fostering collab...

Drive workforce optimization by analyzing data, mapping processes, and ensuring effective implementation of UKG Pro systems across clinical and corporate environments in a complex healthcare setting...

Join a team that's passionate about innovative software solutions and customer success. Lead complex projects while mentoring engineers, driving architecture decisions, and building scalable applicati...

Collaborate with cross-functional teams to design engaging conversational flows for AI-powered virtual assistants, ensuring exceptional user experiences and brand alignment in a fully remote setting...

Transform our cloud and server infrastructure while ensuring top-notch operations and support for millions of users. Join a proactive team dedicated to delivering seamless client experiences and optim...

Engage as a Site Engineer driving major underground transit projects. Utilize your skills to ensure compliance, manage site activities, and coordinate with teams to enhance quality, safety, and effici...

Engage with clients to deliver tailored software solutions, showcasing technical expertise through effective demonstrations and proposals. Collaborate with internal teams to ensure customer satisfacti...