Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.
A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.
$130K - $160K *
Take ownership of critical engineering projects, driving innovation in healthcare AI. Collaborate across teams to build and maintain complex systems that enhance patient care through advanced automati...
2 days ago
Senior Engineer - Utility Telecommunications
$110K - $130K *
Transform telecommunications solutions by designing complex engineering packages, collaborating with teams, and ensuring compliance while managing multiple projects to deliver client standards in the...
6 days ago
Partner Development Manager, Managed Service Sales
$221K - $270K *
Partner with us to drive regional growth by recruiting and developing Managed Security Service Providers, co-creating service offerings, and launching high-impact sales campaigns to surpass revenue go...
1 week ago
Sr. Enterprise Account Executive
$287K - $359K *
Engage with enterprise customers and drive growth in a defined territory through active prospecting, relationship building, and collaboration with partners, while focusing on data security and AI-driv...
Yesterday
Acera Senior Account Executive - East Valley, AZ
$95K *
Lead sales growth within a defined territory, forging relationships with healthcare professionals while executing strategic business plans and ensuring top-tier product support and compliance in a dyn...
1 week ago
Account Executive - Higher Education
$160K - $326K *
Join a dynamic healthcare sales team to drive enterprise software sales and build lasting client relationships with C-suite executives. Leverage your expertise to deliver strategic solutions and expan...
Reposted 2 weeks ago
Channel Solutions Consultant 2
$198K - $273K *
Join a team that inspires innovation in channel partnerships, delivering technical expertise and collaboration to drive business growth and empower partners with guidance in pre-sales support and prod...
Reposted 1 week ago
SAP & Enterprise Integration Architect
$125K - $150K *
Unlock your potential by architecting innovative integration solutions that connect complex ecosystems, driving enterprise transformation and delivering exceptional results for our customers across va...
1 week ago
$120K - $145K *
Join a team that's poised to lead large-scale facility modernization projects. This role drives the entire project lifecycle with autonomy, utilizing Earned Value Management to ensure strategic execut...
Yesterday
$175K - $250K *
Join a dynamic team to design secure, scalable back-end services using modern technologies, mentor junior engineers, and drive impactful projects in a fast-paced environment. Collaborate across functi...
Today
$100K - $120K *
Unlock potential by driving account growth through innovative technology solutions. Collaborate with cross-functional teams to exceed customer expectations and deliver exceptional service, while pursu...
1 week ago
Senior Technical Support Analyst
$80K - $95K *
Champion technical support excellence by providing expert diagnostics and solutions for complex mechanical, electrical, and software issues. Collaborate with diverse teams and document outcomes to enh...
6 days ago
Senior Technical Support Analyst
$80K - $95K *
Help us provide expert diagnostic support for technical issues in vehicles. Collaborate with dealers and internal teams to enhance service quality and resolve complex mechanical and electrical concern...
1 week ago
Enterprise Account Executive - Large Carrier
$90K - $175K *
Pioneer enterprise growth in the insurance sector by leading executive-level sales initiatives. Engage high-profile clients with a unique AI-driven policy administration platform, qualifying leads, an...
2 days ago
Field Engineer 1 - San Francisco
$78K - $117K *
Elevate customer satisfaction by performing preventative maintenance and basic repairs on medical equipment. Collaborate with experienced engineers to ensure optimal healthcare delivery and compliance...
1 week ago
Infrastructure Systems Engineer III
$85K - $111K *
Transform enterprise fax and telephony infrastructure by designing, implementing, and optimizing secure digital services. Be a key technical leader ensuring reliability, scalability, and compliance wh...
3 weeks ago
Test Suite Account Executive - Summit (Supply Chain, Manufacturing, Energy, Telco & High Technology)
$110K - $130K *
Champion growth in the Summit vertical, leveraging expertise to build strong relationships, drive automated testing sales, and address unique operational challenges across Supply Chain, Manufacturing...
1 week ago
Sr Enterprise HCM Consultant - Virtual
$110K - $130K *
Lead the charge in driving enterprise sales for innovative HR solutions, targeting organizations with 100+ employees. Utilize your expertise to close high-impact deals and manage a disciplined sales c...
Today
$124K - $133K *
Join a dynamic team as you drive sales of innovative software solutions. Collaborate with experts, strategize account plans, and execute sales goals to enhance growth and customer relationships in thi...
3 weeks ago
$137K - $178K *
Shape your future by leading enterprise software sales, driving revenue growth, and fostering strategic relationships. Collaborate across teams, navigate complex sales cycles, and deliver solutions ta...
Reposted 1 week ago
$137K - $178K *
Elevate enterprise sales success by driving revenue growth and building strategic partnerships. Engage with decision-makers to solve complex data challenges and deliver impactful solutions in a fast-p...
1 month ago
$137K - $178K *
Transform your career by driving enterprise growth through strategic sales initiatives. Collaborate across teams to engage clients, understand their data needs, and enhance revenue while fostering las...
1 month ago
$142K - $178K *
Accelerate growth in the Enterprise market by driving customer revenue goals, fostering strategic relationships, navigating complex sales cycles, and delivering impactful solutions that address client...
1 month ago
$137K - $178K *
Bring your expertise to drive enterprise growth through value-driven sales cycles, building strategic relationships, and exceeding revenue goals while navigating complex organizations and engaging wit...
1 month ago
$137K - $178K *
Unlock potential by driving enterprise revenue, cultivating relationships, and navigating complex sales cycles while collaborating with cross-functional teams to enhance customer engagement and promot...
1 month ago
What does a Support Escalation Engineer do?
A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.
What skills are required for a Support Escalation Engineer?
Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.
What qualifications are needed to become a Support Escalation Engineer?
Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.
Does Ladders have Support Escalation Engineer jobs that pay over $100k?
Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.