Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$130K - $160K *

Take ownership of critical engineering projects, driving innovation in healthcare AI. Collaborate across teams to build and maintain complex systems that enhance patient care through advanced automati...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform telecommunications solutions by designing complex engineering packages, collaborating with teams, and ensuring compliance while managing multiple projects to deliver client standards in the...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$221K - $270K *

Partner with us to drive regional growth by recruiting and developing Managed Security Service Providers, co-creating service offerings, and launching high-impact sales campaigns to surpass revenue go...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$287K - $359K *

Engage with enterprise customers and drive growth in a defined territory through active prospecting, relationship building, and collaboration with partners, while focusing on data security and AI-driv...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$95K *

Lead sales growth within a defined territory, forging relationships with healthcare professionals while executing strategic business plans and ensuring top-tier product support and compliance in a dyn...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $326K *

Join a dynamic healthcare sales team to drive enterprise software sales and build lasting client relationships with C-suite executives. Leverage your expertise to deliver strategic solutions and expan...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$198K - $273K *

Join a team that inspires innovation in channel partnerships, delivering technical expertise and collaboration to drive business growth and empower partners with guidance in pre-sales support and prod...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Unlock your potential by architecting innovative integration solutions that connect complex ecosystems, driving enterprise transformation and delivering exceptional results for our customers across va...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Join a team that's poised to lead large-scale facility modernization projects. This role drives the entire project lifecycle with autonomy, utilizing Earned Value Management to ensure strategic execut...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$175K - $250K *

Join a dynamic team to design secure, scalable back-end services using modern technologies, mentor junior engineers, and drive impactful projects in a fast-paced environment. Collaborate across functi...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Unlock potential by driving account growth through innovative technology solutions. Collaborate with cross-functional teams to exceed customer expectations and deliver exceptional service, while pursu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Champion technical support excellence by providing expert diagnostics and solutions for complex mechanical, electrical, and software issues. Collaborate with diverse teams and document outcomes to enh...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Help us provide expert diagnostic support for technical issues in vehicles. Collaborate with dealers and internal teams to enhance service quality and resolve complex mechanical and electrical concern...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $175K *

Pioneer enterprise growth in the insurance sector by leading executive-level sales initiatives. Engage high-profile clients with a unique AI-driven policy administration platform, qualifying leads, an...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $117K *

Elevate customer satisfaction by performing preventative maintenance and basic repairs on medical equipment. Collaborate with experienced engineers to ensure optimal healthcare delivery and compliance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$85K - $111K *

Transform enterprise fax and telephony infrastructure by designing, implementing, and optimizing secure digital services. Be a key technical leader ensuring reliability, scalability, and compliance wh...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Champion growth in the Summit vertical, leveraging expertise to build strong relationships, drive automated testing sales, and address unique operational challenges across Supply Chain, Manufacturing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the charge in driving enterprise sales for innovative HR solutions, targeting organizations with 100+ employees. Utilize your expertise to close high-impact deals and manage a disciplined sales c...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$124K - $133K *

Join a dynamic team as you drive sales of innovative software solutions. Collaborate with experts, strategize account plans, and execute sales goals to enhance growth and customer relationships in thi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $178K *

Shape your future by leading enterprise software sales, driving revenue growth, and fostering strategic relationships. Collaborate across teams, navigate complex sales cycles, and deliver solutions ta...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $178K *

Elevate enterprise sales success by driving revenue growth and building strategic partnerships. Engage with decision-makers to solve complex data challenges and deliver impactful solutions in a fast-p...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $178K *

Transform your career by driving enterprise growth through strategic sales initiatives. Collaborate across teams to engage clients, understand their data needs, and enhance revenue while fostering las...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$142K - $178K *

Accelerate growth in the Enterprise market by driving customer revenue goals, fostering strategic relationships, navigating complex sales cycles, and delivering impactful solutions that address client...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $178K *

Bring your expertise to drive enterprise growth through value-driven sales cycles, building strategic relationships, and exceeding revenue goals while navigating complex organizations and engaging wit...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $178K *

Unlock potential by driving enterprise revenue, cultivating relationships, and navigating complex sales cycles while collaborating with cross-functional teams to enhance customer engagement and promot...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.