Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$178K - $279K *

Join as a strategic leader to drive HubSpot's competitive edge against Salesforce, managing complex deals with autonomy and building impactful enablement tools for the team to boost win rates and fost...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $228K *

The Workday Financials/Professional Services Automation Senior Principal Consultant is a dynamic professional responsible for leading Workday Professional Services Automation and Financials workstream...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive and elevate Enterprise Resilience by designing and implementing frameworks that ensure continuity in patient care and operations. Collaborate across teams to enhance crisis management, cyber res...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$159K - $206K *

Drive the Internal Platform Infrastructure program, enhancing cross-functional integrations and security initiatives while managing multiple complex workstreams and vendor relationships for operationa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $188K *

Support the platform infrastructure program, enhancing internal tooling and integrations while aligning with cross-functional teams to drive effective technical solutions and strategic initiatives acr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$127K - $160K *

Lead the charge in enhancing client relationships to drive growth and exceed revenue targets. This role demands strategic thinking and collaboration to optimize product utilization while ensuring top...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Drive successful cross-functional GTM initiatives. Collaborate with Sales, Marketing, and Operations to ensure timely execution and revenue growth, while managing resources, risk, and team alignment f...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $130K *

Manage and cultivate key customer relationships, leveraging water treatment solutions to enhance operational efficiency and drive growth. Collaborate cross-functionally, providing technical expertise...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$98K - $163K *

Join a team that's transforming enterprise application delivery through innovative designs and solutions. Leverage your expertise in F5 BIG-IP technologies while supporting mission-critical applicatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Drive strategic client relationships by managing high-value accounts, ensuring client retention and revenue growth through tailored solutions, cross-functional collaboration, and innovative market ins...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Engage as a Senior Security Advisor, leveraging expert knowledge to empower clients by designing tailored security solutions, driving business growth, and collaborating cross-functionally to elevate c...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $150K *

Shape the future of Enterprise sales by driving revenue growth through strategic account management and customer relationships, leveraging your expertise to exceed targets and pioneer innovative solut...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $130K *

Transform the industrial water treatment landscape by managing client relationships, optimizing system performance, and driving commercial growth across diverse industrial clients while ensuring techn...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Lead cross-functional project initiatives by managing client relationships, documentation, and case oversight. Collaborate effectively with internal teams and stakeholders to ensure successful project...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $150K *

Unlock growth by developing comprehensive sales strategies and managing enterprise accounts. Collaborate cross-functionally to position innovative solutions in the supply chain technology market, driv...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$161K - $218K *

Lead the charge in developing innovative defenses against AI-driven security threats. Collaborate at the intersection of AI, cyber defense, and enterprise architecture to create scalable protections a...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$74K - $112K *

Unlock your potential as a field service expert, ensuring robust support, installation, and efficient operation of complex systems. Collaborate with teams to enhance customer satisfaction and streamli...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Grow your career by building strong client relationships and driving engagement. Collaborate with internal teams and utilize analytical skills to enhance satisfaction, identify opportunities, and ensu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Engage with end users and partners to drive video solutions sales, develop new business, and cultivate relationships. Lead strategic initiatives to meet revenue goals within your territory and ensure...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $150K *

Engineer a data-centric growth engine that enhances pipeline quality through insights, automation, and strategic execution. Collaborate across teams to drive measurable impact and continuous improveme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$71K - $129K *

Contribute to small and medium business growth by acquiring new accounts, leveraging solution-based selling, and fostering strong customer relationships to exceed sales targets and enhance your sales...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$43K - $129K *

Empower your sales career by driving account acquisition across multiple territories. Collaborate with a dynamic team to leverage solution-based selling techniques, negotiate deals, and exceed targets...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$75K - $95K *

Advance technological innovation by managing engineering projects and solutions for enhancing cybersecurity, AI applications, and cloud technologies within the Department of the Navy's IT Division. En...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$85K - $120K *

Advance healthcare solutions by collaborating with clinicians and optimizing patient care processes. Take ownership of strategic initiatives, ensuring customer satisfaction and driving innovative supp...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $120K *

Drive optimal patient care solutions in large hospital systems by leveraging Masimo products and building strong clinician relationships to enhance workflow efficiency and customer satisfaction...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.