Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$130K - $160K *

Reimagine customer success by strategically managing post-launch health system accounts. Drive renewals and growth while building innovative processes and enhancing client engagement through data-driv...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Unlock potential by delivering high-quality AWS solutions, integrating with existing teams or leading FullStack product development for diverse clients...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join a dynamic team as a Senior Site Reliability Engineer, where you'll integrate directly with clients or collaborate on FullStack projects, driving innovation and reliability in cloud infrastructure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Elevate the reliability and performance of cloud infrastructure by integrating into cross-functional teams, leveraging your expertise in SRE and DevOps to drive innovation and deliver exceptional clie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Shape the future of cloud infrastructure by providing expert Site Reliability Engineering support for clients, driving efficiency and reliability in dynamic production environments while collaborating...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Engage with clients to enhance cloud infrastructure as a Senior Site Reliability Engineer. Collaborate directly with teams to build resilient systems, utilizing cutting-edge technologies in a dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Advance your career by enhancing the reliability of client systems through integration and innovation. Leverage your expertise in cloud infrastructure while collaborating with teams to build and maint...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Shape the future of cloud infrastructure by leveraging your Site Reliability Engineering expertise. Collaborate with dynamic teams to develop, deliver, and maintain scalable systems for diverse client...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Champion resilient cloud environments by leveraging your SRE and DevOps expertise. Collaborate directly with top-tier clients or innovate within a product team to deliver cutting-edge solutions, while...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive innovation as a Senior Site Reliability Engineer, partnering with clients to enhance cloud infrastructure and deliver robust solutions while applying your expertise in modern engineering practic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join our team as a Senior Site Reliability Engineer, where you'll deliver impactful solutions through client collaboration or product design. Ensure reliable infrastructure and contribute to team goal...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $200K *

Drive production excellence by managing Site Reliability Engineering, focusing on automation and performance in cloud infrastructure, collaborating with software teams, and mentoring talent for optima...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Unlock the potential of cloud infrastructure as a Senior Site Reliability Engineer, collaborating with clients directly or within a FullStack product team to enhance system reliability and operational...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Unlock potential by joining a dynamic team as a Senior Site Reliability Engineer, where you'll support cloud infrastructure and deliver innovative solutions alongside top-tier clients and internal tea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Empower your career by joining a dynamic team as a Senior Site Reliability Engineer, where you'll collaborate directly with clients to optimize cloud infrastructure and develop innovative, scalable so...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Unlock potential by leading the reliability engineering efforts to enhance client infrastructure. Collaborate directly with teams or help design innovative FullStack product solutions, ensuring high-q...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Collaborate with cross-functional teams to innovate and enhance cloud infrastructure, ensuring optimal performance, reliability, and compliance while ensuring seamless delivery of client-focused solut...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join a dynamic team as a Senior Site Reliability Engineer, enhancing cloud infrastructure for diverse clients. Work in agile environments, leveraging your expertise in AWS, Terraform, and CI/CD to dri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Join a team that's driving innovation in cloud infrastructure as a Senior Site Reliability Engineer. Collaborate closely with clients to enhance their systems through expert site reliability practices...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Develop scalable, reliable cloud infrastructures while integrating with teams or creating solutions. Your expertise will drive client success through operational excellence and innovative deployments...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Drive product marketing excellence by owning portfolio strategy, execution, and sales enablement in a high-impact role. Collaborate cross-functionally to create compelling narratives and leverage insi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Join a team that's building robust data pipelines and analytics solutions for mission-critical Marine Corps logistics systems. Collaborate with experts to enhance data quality, governance, and perform...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Drive environmental planning and compliance initiatives for major data center projects, leading a team of professionals to ensure regulatory adherence and effective client engagement in a dynamic, col...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $121K *

Lead security strategy by creating and managing security plans, guiding remediation efforts, and ensuring compliance with federal standards. Collaborate with teams on policies while conducting effecti...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$68K - $93K *

Lead the charge in delivering customer-focused solutions as a Product Owner, aligning Salesforce capabilities with business goals across various clouds and ensuring effective stakeholder collaboration...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.