Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

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$60K - $107K *

Drive impactful healthcare consulting initiatives while collaborating cross-functionally to enhance client operations and innovate delivery through AI-driven strategies. Leverage your analysis skills...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Collaborate with clients to craft and implement cybersecurity strategies, ensuring effective security frameworks and controls while leading integration projects in a flexible remote environment for op...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $180K *

Contribute to cutting-edge threat intelligence by transforming research outputs into actionable production artifacts. Collaborate with cross-functional teams to enhance security detection systems and...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $140K *

Join a team that's dedicated to ensuring quality and reliability for complex cross-platform products. Drive test infrastructure development and contribute to seamless user experiences across diverse e...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Empower your career by deploying and managing VMware Cloud Foundation solutions. This role demands extensive travel and expertise in robust VMware environments, ensuring secure, compliant infrastructu...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Join a team that's leveraging your C/C++ expertise to develop advanced embedded solutions. Drive the customization, optimization, and reliability of high-quality drivers within safety-critical environ...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$140K - $200K *

Drive the evolution of internal software platforms, enhance AI solutions, and support reliable production systems that leverage cutting-edge technology for health initiatives while collaborating effec...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $200K *

Join as a Senior Software Engineer to enhance internal platforms, integrate AI technologies, and ensure reliable production systems while collaborating with cross-functional teams to meet evolving bus...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$108K - $181K *

Create impactful technical solutions in military electrification projects. Collaborate with defense clients and provide expertise throughout the proposal process, ensuring compliance and mission effec...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$124K - $133K *

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K *

Join a dynamic team to drive sales success by providing expert technical guidance and client solutions in the commercial real estate sector, enhancing workflows with an AI-first approach while collabo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$115K - $135K *

Shape the future of clinical safety by analyzing antibiotic use and engaging with health organizations. Leverage your expertise to enhance medication safety across diverse healthcare settings and supp...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Lead the design, implementation, and maintenance of secure, high-performance networks, ensuring alignment with client needs and enhancing service delivery while mentoring junior team members and colla...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$92K - $185K *

Elevate our sales strategy by defining markets and nurturing key relationships. This role centers on strategic planning, customer engagement, and sales growth within the electronics industry...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Empower strategic partnerships with key channel partners, driving growth through effective relationship management, enablement programs, and joint initiatives, all while promoting DoiT's innovative cl...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $171K *

Reimagine HR technology solutions by optimizing Workday integrations and reporting. Collaborate with cross-functional teams to ensure seamless data exchange, providing advanced insights and analytical...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$111K - $148K *

Unlock potential by leading hands-on system integration projects, optimizing solutions, and collaborating across teams to enhance operational efficiency in an AI-driven environment...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$116K - $155K *

Transform the future of networking by leading hands-on system integration; design, implement, and optimize solutions. Collaborate across teams to enhance efficiencies and deliver top-tier operational...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $175K *

Drive revenue growth by securing new enterprise accounts and expanding existing client relationships in the hospitality sector. Collaborate with teams to execute strategic plans and enhance customer s...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$105K - $158K *

Support the sales engineering team in driving technical strategies for Healthcare accounts. Build relationships across teams while working with advanced technology to enhance sales solutions, contribu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Shape innovative customer solutions leveraging your ServiceNow expertise, collaborating with stakeholders to translate business needs into technical specifications and overseeing project deliveries to...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$64K - $100K *

Join a team that's dedicated to ensuring IT security across diverse platforms. You'll manage access requests, provide troubleshooting support, and help shape security processes. Your expertise will pl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Join a dynamic team to strategize and optimize product commercialization for channels. Drive market insights and cross-functional collaboration to elevate product launches and ensure alignment with co...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $251K *

Unlock the potential of AI security by drawing on deep expertise and consultative skills. Collaborate with enterprise leaders to craft strategies that enhance data protection while navigating complex...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$198K - $265K *

Lead strategic partnerships and grow global initiatives with technology partners to drive revenue and enhance operational effectiveness while building a high-performance team dedicated to achieving pe...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.