Find Your Next Support Escalation Engineer Job on Ladders

Are you ready to level up your career? Explore a broad collection of lucrative Support Escalation Engineer roles that pay $100k and above, exclusively on Ladders.

What is a Support Escalation Engineer?

A Support Escalation Engineer works closely with team members, customers, and other stakeholders to troubleshoot technical issues and escalate them as needed. They play a critical role in maintaining customer satisfaction and driving product improvement.

How to Land a Support Escalation Engineer Job?

Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Key skills include customer service skills, detailed understanding of the product or service, communication skills, and problem-solving abilities. Browse through our job listings to find the perfect fit for you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$70K - $205K *

Join a team that's shaping innovative solutions in networked systems integration. Leverage your Linux administration and scripting skills to enhance performance and streamline processes across diverse...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$93K - $230K *

Support sales efforts by engaging with customers, delivering technical insights, and driving revenue growth. Collaborate with sales teams to develop strategies and build strong relationships that ensu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$102K - $231K *

Take ownership of automation solutions for customer quoting processes. Utilize API integrations, web scraping, and AI tools to optimize workflows, collaborating with engineers and data scientists to e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Drive innovation in DevSecOps by leveraging your expertise in Kubernetes, Terraform, and CI/CD to enhance the Platform One initiative for the US Air Force, ensuring compliance with cybersecurity stand...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Deliver exceptional sales results by cultivating relationships, identifying client needs, and aligning solutions to enhance our ERP offerings. Drive growth through a balance of account management and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$130K - $160K *

Optimize global reliability strategies by developing standards and frameworks while influencing enterprise-wide transformation in manufacturing. Drive innovation through advanced analytics and cross-f...

US-AnywhereRemote

3 weeks ago

  •   15+ years exp.  •   Manufacturing & Automotive

$108K - $181K *

Shape optimal technical solutions for large-scale projects, leading bid management and cost estimation for VFD systems and related technologies. Collaborate with teams to ensure compliance and competi...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$300K - $330K *

Manage strategic sales efforts to drive enterprise success by closing multi-million dollar deals. Collaborate with cross-functional teams to enhance pipeline development and engage key stakeholders in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $130K *

Bring your expertise to a pivotal engineering role where you'll tackle high-impact projects, leading cross-team initiatives from concept to delivery, and driving significant changes across the organiz...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Join a team that's dedicated to driving business success in key accounts through strategic sales initiatives, relationship building, and product expansion across the Mid-West territory while achieving...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $132K *

Explore your talents in fostering strategic partnerships while delivering value through expert guidance to healthcare clients, enhancing technology adoption, and ensuring optimal performance results i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$121K - $201K *

Analyze and develop impactful sales strategies to negotiate and close high-value enterprise deals. Build relationships with executive stakeholders while driving innovative solutions that empower clien...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Empower innovation by architecting next-gen cloud solutions and optimizing efficiencies across a high-traffic environment, collaborating with diverse teams to enhance performance and deliver substanti...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $135K *

Join a team that defines market strategies and builds key customer relationships to drive sales and enhance customer satisfaction. Utilize your technical expertise to provide solutions and promote our...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $110K *

Champion complex engineering initiatives and lead multidisciplinary teams to enhance Navy mission readiness through robust technical solutions and thorough documentation review...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$140K - $175K *

Make your mark by driving sales growth in a key territory while building essential relationships and delivering strategic value to large enterprise clients in the Data Management space through consult...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $200K *

Shape the future of business by leveraging vast industry connections to secure and manage new accounts. Drive strategy and cultivate relationships with key decision-makers, ensuring EPAM is recognized...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$91K - $152K *

Elevate field operations and engineering for high-voltage GIS projects, ensuring compliance and quality in installation, maintenance, and team leadership. Drive successful project execution through ef...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$200K - $270K *

Shape the future of cloud engineering by leading a CCoE to enhance standards, drive cost efficiencies, and foster cross-team collaboration to support cloud adoption across a large engineering organiza...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $120K *

Take ownership of client relationships and drive sales growth by collaborating with stakeholders, executing the sales process, analyzing performance metrics, and developing new business opportunities...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $130K *

Grow your career with a leading energy consulting firm by building strategic relationships, closing business opportunities, and driving regional expansion within the utility sector while collaborating...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$93K - $104K *

Join a team that's dedicated to enhancing healthcare operations by managing application workflows, ensuring compliance, and supporting key client relationships in a fast-paced environment. Your expert...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $175K *

Champion customer success by leading a high-performance team, driving innovation, and forging strong stakeholder partnerships to enhance business outcomes and operational efficiency...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$148K - $263K *

Contribute to transformative software solutions by leveraging your advanced skills in OneStream, driving system enhancements, and ensuring project success through meticulous development and collaborat...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Support Escalation Engineer do?question toggle

    A Support Escalation Engineer troubleshoots complex technical issues, works closely with team members, manages customer expectations, and escalates issues when necessary. They play a pivotal role in maintaining customer service levels and driving product improvement.

  • What skills are required for a Support Escalation Engineer?question toggle

    Common skills required for a Support Escalation Engineer include problem-solving abilities, excellent customer service skills, knowledge of the product or service, and strong communication skills.

  • What qualifications are needed to become a Support Escalation Engineer?question toggle

    Typically, a bachelor's degree in Computer Science, Information Systems, or a related field is required. Additionally, experience in a similar role and industry certifications may be beneficial.

  • Does Ladders have Support Escalation Engineer jobs that pay over $100k?question toggle

    Yes, Ladders specializes in high-paying jobs and features a variety of Support Escalation Engineer jobs that pay $100k and above.